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Commercial Middle Market Team Leader II

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Oversees a number of Relationship Managers to insure adherence to corporate policy, provides credit and underwriting review as well as over limit credit approval, provides support and direction in the cross selling effort. Commercial Middle Market Team Leaders are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have "investment grade" credit ratings.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manage the sales process in a specific geographic marketing area.
  • Maintains primary relationship contact for a portfolio of existing customers.
  • Identifies and facilitate the cross-selling effort of all the bank's services.
  • Ensure the overall relationship is managed to the highest profit potential for the bank.
  • Identify and facilitate to businesses that do not maintain their primary banking relationship with 5/3, all the bank's services with the ultimate goal of moving the primary banking relationship to 5/3.
  • Provide outstanding customer service.
  • Meet or exceed goals stated in compensation plan document.
  • Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that loan is an acceptable risk.
  • Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
  • Participate in various community affairs and projects to promote the image of the bank.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor's degree or equivalent experience.
  • Typically requires 9+ years experience in credit training and underwriting required.
  • Excellent interpersonal skills, written and verbal communications skills required; ability to handle multiple tasks; demonstrated sales and negotiating experience.
  • Word and Excel experience necessary.

Commercial Middle Market Team Leader II

LOCATION -- Nashville, Tennessee 37219

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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CEO of Fifth Third
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Greg D. Carmichael
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Commercial Middle Market Team Leader II, Fifth Third

At Fifth Third Bank, we're all about making banking better, and as a Commercial Middle Market Team Leader II in Nashville, TN, you'll play a critical role in that mission. This position is perfect for someone who thrives on building relationships and isn't afraid to take the lead. In your day-to-day, you’ll oversee a team of Relationship Managers, ensuring they adhere to corporate policies and drive outstanding customer service. Your keen eye for credit and underwriting review will be invaluable as you provide over-limit credit approvals and offer vital support to your team. You'll be directly involved in the exciting process of soliciting participations in public debt issuance, focusing on clients with investment-grade credit ratings. This role goes beyond just management; you’ll be integral in fostering collaboration across the bank’s services, enhancing profitability, and driving positive customer experiences. Plus, you’ll participate in community affairs to enhance the bank's image. With your extensive experience, you’ll also provide constructive feedback to help your team grow professionally. If you're ready to elevate your career while influencing others positively, we invite you to explore this exciting opportunity with Fifth Third Bank.

Frequently Asked Questions (FAQs) for Commercial Middle Market Team Leader II Role at Fifth Third
What are the main responsibilities of a Commercial Middle Market Team Leader II at Fifth Third Bank?

As a Commercial Middle Market Team Leader II at Fifth Third Bank, your main responsibilities include managing a team of Relationship Managers, overseeing the sales process in a designated area, ensuring adherence to corporate policies, and driving outstanding customer service. You'll also be involved in the credit and underwriting review process and will take the lead in identifying and facilitating cross-sell opportunities among the bank's services for a portfolio of existing customers.

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What qualifications are required for the Commercial Middle Market Team Leader II position at Fifth Third Bank?

To qualify for the Commercial Middle Market Team Leader II position at Fifth Third Bank, you need a bachelor's degree or equivalent experience, along with at least 9 years of experience in credit training and underwriting. Excellent interpersonal and communication skills are essential, as is a proven track record in sales and negotiation. Familiarity with Microsoft Word and Excel is also necessary to succeed in this role.

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How does Fifth Third Bank support career development for Commercial Middle Market Team Leaders?

Fifth Third Bank is committed to supporting career development for its Commercial Middle Market Team Leaders by providing timely, candid, and constructive performance feedback. You’ll have the opportunity to develop your team, promoting their growth with challenging opportunities and recognizing their accomplishments, ensuring they reach their full potential within the bank.

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What does the customer service aspect entail for a Commercial Middle Market Team Leader II at Fifth Third Bank?

In the role of Commercial Middle Market Team Leader II at Fifth Third Bank, providing outstanding customer service involves maintaining primary relationships for a portfolio of customers, ensuring their needs are met, and proactively facilitating cross-sell opportunities. You'll need to monitor customer performance continually and assess risks effectively to ensure a positive banking experience.

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In what ways does a Commercial Middle Market Team Leader II engage with the community?

A Commercial Middle Market Team Leader II actively participates in community affairs and projects to promote Fifth Third Bank's image. This engagement not only helps to build the bank's reputation but also fosters valuable connections within the community, showcasing the bank's commitment to being a trusted financial partner.

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Common Interview Questions for Commercial Middle Market Team Leader II
Can you describe your experience with credit training and underwriting as a Commercial Middle Market Team Leader II?

Absolutely! Highlight specific projects where you conducted credit assessments and underwriting decisions. Discuss your approach to analyzing risk and how it influenced loan approvals, ensuring it aligns with corporate policies.

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How do you manage a sales team to ensure targets are met at Fifth Third Bank?

Describe your leadership style, focusing on communication and motivation strategies. Explain how you set clear goals, track progress, and foster collaboration within the team to achieve sales objectives.

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What strategies do you use to enhance customer relationships in the banking sector?

Illustrate your approach to relationship management, detailing how you prioritize customer needs, maintain regular contact, and actively look for ways to provide added value through different bank services.

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How do you assess and mitigate risks when managing loans?

Share your method for assessing loan risks, including analyzing customer financial data, industry trends, and utilizing banking tools for comprehensive risk assessment. Discuss how you ensure documentation and processes align with compliance requirements.

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What is your approach to cross-selling bank services?

Explain how you identify opportunities for cross-selling by understanding client needs and matching those with appropriate bank services. Provide examples of successful cross-selling initiatives you've led.

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How do you ensure your team stays motivated and aligned with company goals?

Discuss how you create a motivating environment through transparent communication, regular feedback sessions, and recognizing individual contributions to keep the team aligned with the bank's broader objectives.

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How do you stay informed about industry trends affecting middle-market banking?

Talk about your commitment to continuous learning by attending industry conferences, participating in professional networks, and regularly reviewing financial news to anticipate market shifts and client needs.

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Describe a time when you had to resolve a conflict within your team.

Provide a specific example of a conflict that arose and how you facilitated a resolution. Emphasize your communication skills and the importance of fostering a collaborative environment.

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What kind of community involvement or outreach programs have you been part of?

Discuss your experience in community engagement, including any projects you've led or participated in to strengthen community ties and enhance the bank’s reputation as a trusted financial partner.

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How do you handle compliance and regulatory issues in your banking operations?

Explain your process for staying compliant with banking regulations, such as regular training, audits, and thorough documentation, ensuring all team activities align with corporate policies and legal requirements.

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At Fifth Third Bank, we’re working hard to make banking a Fifth Third better. Which, according to the laws of mathematics, 5/3 equals 166.7%. That’s a whole lot of percents. Learn more at http://go.53.com/better

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April 3, 2025

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