SDR - job 1 of 2

The primary responsibilities of a Sales Development Representative at our client in Bogotá include engaging potential customers through cold calls, email sequences, and LinkedIn messaging to build relationships and generate interest. You'll maintain an organized sales pipeline and work towards booking 20 qualified calls per month. Additionally, you'll be responsible for tracking all lead interactions in Close CRM and collaborating closely with the sales team to optimize outreach strategies.

To qualify for the SDR position with our client in Bogotá, candidates must be fluent in English with strong verbal and written communication skills. A minimum of 2+ years of sales or SDR experience, preferably in a fast-paced outbound sales environment, is also required. Proficiency with CRM systems (with Close CRM being highly preferred) and exceptional organization and time management skills are essential for success in this role.

For the Sales Development Representative role at our client in Bogotá, experience in logistics, delivery services, or eCommerce industries is preferred. Familiarity with multi-channel outbound sales strategies and an understanding of sales automation tools for prospecting and engagement will also give candidates an advantage in this fast-paced, dynamic environment.

A Sales Development Representative contributes to the company's growth by generating interest and securing qualified appointments, leading to increased sales opportunities. Through sustained outreach efforts and maintaining a healthy pipeline of high-quality leads, SDRs play a crucial role in facilitating conversations that ultimately drive customer acquisition and revenue growth for the business.

Success for the Sales Development Representative at our client in Bogotá is characterized by consistent outreach and engagement with prospects, a well-maintained pipeline of high-quality leads, and achieving the monthly goal of booking 20 qualified calls. Additionally, having organized and accurate lead data in the CRM ensures seamless handoffs to the sales team, contributing to the overall efficiency and effectiveness of the sales process.

When answering this question, focus on specific strategies you've implemented in past roles, emphasizing measurable results. Mention the platforms you used, such as LinkedIn or email campaigns, and how your approach improved lead quality or booking rates.

Outline your process for preparing for cold calls, including research about the prospect and tailoring your pitch. Discuss how you handle objections and follow up effectively to convert these calls into qualified leads.

Explain your method for organizing leads based on their stage in the sales funnel. Discuss the importance of timely follow-ups, noting how you set reminders and track interactions to ensure no leads are neglected.

Highlight what drives you personally, whether it's achieving targets, building relationships, or the thrill of closing a deal. Share examples of how this motivation translates into your daily work and performance.

Discuss your perspective on rejection as a natural part of sales. Share techniques you use to maintain resilience, such as reflecting on feedback and adjusting your approach for future interactions.

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you went above and beyond. Emphasize your approach, strategies applied, and the outcome of your efforts.

Discuss how you work with other team members, like marketing or senior sales staff, to share insights and optimize outreach strategies. Highlight the benefits of collaboration for achieving common goals.

Share a concrete example, detailing the planning, execution, and outcome. Highlight key metrics that demonstrate the campaign's success and any adjustments you made along the way.

List the CRM systems, email marketing tools, and lead generation platforms you've used. Explain how these tools helped streamline your processes and improve your effectiveness as an SDR.

Discuss your approach to organizing daily tasks based on urgency and importance. Mention any time management techniques you employ, such as to-do lists or prioritization frameworks.