Content Operations Manager

As a Content Operations Manager at Food52, your main responsibilities include owning the content workflow by building and maintaining processes for content planning, production, and publishing. You will track cross-functional content initiatives, ensuring clear timelines and accountability. Additionally, you’ll champion project management tools like Asana and oversee performance tracking to identify and address bottlenecks in the process, all while facilitating collaboration across our diverse teams.

To be considered for the Content Operations Manager position at Food52, candidates should have a minimum of 5 years of experience in content operations, editorial production, or project management. A deep understanding of digital content workflows and fluency in project management tools and content platforms is necessary. Strong organizational skills, attention to detail, and a passion for storytelling, particularly in food and lifestyle content, are also preferred.

The Content Operations Manager at Food52 plays a pivotal role in implementing and optimizing content strategies. By facilitating communication among various teams, tracking project timelines, and ensuring that all content is on-brand and aligns with our goals, this role helps maintain alignment across initiatives that resonate with our audience. The manager also partners with analytics to monitor workflow performance, providing insights for continuous improvement.

A Content Operations Manager at Food52 should be familiar with various tools—such as Asana and Airtable for project management, as well as content management systems (CMS) and digital asset management (DAM) systems. Additionally, expertise in social media platforms like Instagram, TikTok, and YouTube is essential to optimize content-specific formats and schedules for successful digital publishing.

Working as a Content Operations Manager at Food52 means being part of a creative and fast-paced environment that values innovation and collaboration. You will work with a passionate team dedicated to inspiring others through food and lifestyle content. Additionally, the company's commitment to diversity and equality fosters a welcoming atmosphere, making it an exciting place for creative professionals.

When prioritizing tasks as a Content Operations Manager, I focus on identifying deadlines and the impact of each task on overarching goals. I utilize project management tools to maintain transparency and ensure team members are aligned on priorities, allowing us to allocate resources effectively and address urgent matters without compromising long-term objectives.

I have extensive experience utilizing project management tools like Asana, Airtable, and Trello to streamline operations in content workflows. These tools help me track project timelines, assign tasks effectively, and ensure accountability among team members, allowing for enhanced collaboration and successful project execution.

To ensure cross-team collaboration in content operations, I facilitate regular catch-ups and utilize shared project management platforms to enhance communication. Creating clear timelines and deliverables helps all teams stay informed and accountable, fostering an environment where everyone can contribute to the content creation process effectively.

Handling tight deadlines requires effective time management and prioritization of tasks. I break down the content production process into manageable steps, communicate openly with my team about timelines, and remain flexible to adjust priorities when necessary. My goal is to maintain quality while also ensuring timely delivery.

I partner with analytics teams to establish key performance indicators (KPIs) that reflect the effectiveness of our content strategy. By regularly reviewing metrics related to engagement, reach, and conversion rates, I can identify areas for improvement and adjust our approach as needed to better meet audience needs.

My approach to managing freelance contributors includes setting clear expectations from the outset regarding deadlines, deliverables, and payment terms. I maintain open lines of communication and ensure that freelancers have access to necessary resources, fostering positive relationships that lead to successful collaborations.

I stay updated with digital content trends by actively engaging with industry resources, subscribing to newsletters, and participating in relevant workshops and webinars. I also follow thought leaders and join networking groups where professionals discuss innovations and best practices in content strategy and operations.

I have robust experience in social media content posting, managing backend operations for platforms like Instagram, TikTok, and YouTube. I understand platform-specific formats and utilize scheduling tools to optimize engagement, ensuring that content is published at the peak times for audience interaction.

To manage conflicting priorities across teams, I advocate for clear communication and structured timelines. I work to understand the importance of each team's objectives and collaboratively find solutions that respect their individual needs while aligning with overall company goals.

My most significant achievement in content operations was streamlining a multi-channel content rollout, leading to a 30% increase in audience engagement across platforms. This was achieved by refining the workflow process, enhancing cross-team communication, and effectively utilizing project management tools to ensure timely content delivery.