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HVAC Director

Freedom Solar is one of the largest solar installation companies in the United States. Founded in Austin in 2007, our residential business serves Texas and Florida, and our commercial business has a nationwide reach. Our strong reputation in the industry is based on our dedication to quality craftsmanship and outstanding customer service. At Freedom Solar, our mission is to enable our customers to live more powerfully by harnessing clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values: 


Pride in Quality Craftsmanship 

Go Above and Beyond 

Put People First 

Have a Humble Heart 

Give a Damn 

Shoot Straight 


At Freedom Solar, we have built a customer-focused, turnkey solar installation experience that is unusual in the industry. Unlike most solar companies, we serve our customers through the entirety of their solar journey, from marketing and sales, to installation, to service and warranty coverage. As we have scaled, we have remained true to our startup roots, with dedication, creativity, resourcefulness, and speed inherent to our culture. We care deeply about our customers and the environment, and everything we do reflects that. And we aspire that our team emulates and enhances this culture.


Freedom Solar LLC is a leader in solar energy and is expanding into HVAC as a crucial part of our comprehensive approach to energy solutions offerings for homeowners. As part of our commitment to whole-home electrification, we are expanding our Energy Services team to include high-efficiency heat pump HVAC systems. We are seeking a skilled HVAC manager to launch our division, building our energy services offering that ensures optimal performance and energy efficiency for our customers.


Position Overview: The HVAC Manager is an essential part of launching our HVAC division. We are looking for someone with strong refrigeration knowledge with a deep understanding of heat pump systems, as well as conventional systems. You will play a critical role in advancing our mission to provide sustainable, energy-efficient solutions. You will sell HVAC systems, primarily focusing on air-source heat pumps. You will also work closely with our solar and battery storage teams to integrate HVAC solutions into whole-home energy systems. This role offers significant growth potential, with opportunities to move into leadership, training, and strategic development as we expand our HVAC services. Experience in team management or business strategy around scaling HVAC operations is a strong plus.


Key Responsibilities:
  • Sell and Install heat pump HVAC systems in residential properties.
  • Hire and manage key positions within the HVAC team as the business channel grows.
  • Perform system diagnostics, troubleshooting, and efficiency assessments.
  • Exchange trade-related knowledge and information with supervisors and co-workers.
  • Provide professional and courteous customer service at all times.
  • Accurately and honestly communicate information about products and services to customers.
  • Work with customers to educate them on system operation and energy savings.
  • Collaborate with solar and battery storage teams to optimize whole-home energy solutions.
  • Ensure compliance with local codes, regulations, and safety standards.
  • Maintain detailed service records and reports.
  • Provide excellent customer service and support.
  • Work with existing teams to build strong processes for the HVAC division (warehousing, procurement, engineering, finance, marketing, call center, ELT, etc.)
  • Contribute to the growth and development of the HVAC division, with opportunities to take on leadership and strategic planning responsibilities.


Knowledge, Skills, and Attributes:
  • 2+ years of experience servicing heat pump systems.
  • Strong understanding of HVAC electrical and refrigerant systems.
  • Ability to read and interpret technical diagrams and schematics.
  • Excellent troubleshooting skills and attention to detail.
  • Experience with smart home energy management systems.
  • Knowledge of solar PV, battery storage, and energy efficiency strategies.
  • Experience in team leadership, project management, or business strategy in HVAC services.


Qualifications:
  • NATE certification or other industry credentials.
  • Active TDLR Certification.
  • EPA Section 608 Certification (Type II or Universal).
  • Valid driver's license with a clean driving record


We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven’t thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.


Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Employee Benefits:


Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following: 


Medical, Dental, and Vision Insurance 

100% Company-Sponsored Short-Term Disability 

401(k) Employer Matching 

Weekly Pay Dates 

3 Weeks PTO + 3 Sick Days

12 Paid Holidays 

Team Building Events! 

Upward mobility Opportunities!

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CEO of Freedom Solar Power
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Bret Biggart
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What You Should Know About HVAC Director, Freedom Solar Power

At Freedom Solar, we're excited to announce our search for an HVAC Director to launch and lead our new HVAC division in Austin, TX! As one of the largest solar installation companies in the United States, we've built a reputation for quality craftsmanship and stellar customer service since our inception in 2007. Our commitment to sustainability drives us to expand our energy solutions offerings to include high-efficiency heat pump HVAC systems. In this vital role, you'll work at the crossroads of solar energy and HVAC technology, ensuring our residential customers enjoy optimal indoor comfort. Your responsibilities will include selling and installing heat pump systems, navigating the technical intricacies of our products, and collaborating with our solar and battery storage teams to create comprehensive energy solutions. We’re looking for someone with a genuine passion for renewable energy, a strong track record in HVAC, and excellent people management skills. Joining Freedom Solar means becoming part of a culture built on values like quality craftsmanship, customer care, and teamwork. You will have the opportunity to grow your career in a supportive environment that encourages innovative thinking and values diverse backgrounds. If you’re ready to make a significant impact in the HVAC industry while championing a sustainable future, we’d love to hear from you!

Frequently Asked Questions (FAQs) for HVAC Director Role at Freedom Solar Power
What are the responsibilities of the HVAC Director at Freedom Solar?

The HVAC Director at Freedom Solar will lead the launch of our new HVAC division, with responsibilities that include selling and installing heat pump HVAC systems, managing team recruitment and operations, and ensuring compliance with safety regulations. This key role will also involve collaborating with solar and battery storage teams to create integrated whole-home energy solutions that promote sustainability.

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What qualifications are needed for the HVAC Director role at Freedom Solar?

Candidates for the HVAC Director position at Freedom Solar should possess a minimum of 2 years of experience servicing heat pump systems, strong knowledge of HVAC electrical and refrigerant systems, and relevant certifications such as NATE certification, TDLR certification, and EPA Section 608 certification (Type II or Universal). Leadership and project management experience in HVAC services are also highly valued.

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What makes Freedom Solar an attractive employer for HVAC Directors?

Freedom Solar is an attractive employer for HVAC Directors due to our established reputation in the solar energy sector and commitment to sustainable practices. We promote a fast-paced, exciting work culture, offer competitive benefits, and provide opportunities for upward mobility within the rapidly growing HVAC division tailored to enhance our customers’ lifestyle through energy-efficient solutions.

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How does the HVAC Director collaborate with other teams at Freedom Solar?

As HVAC Director, you will collaborate closely with our solar and battery storage teams to ensure that HVAC solutions are integrated seamlessly into whole-home energy systems. This teamwork will enhance the level of service we provide and promote energy efficiency with our residential properties, emphasizing our mission to support sustainable living.

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What kind of growth opportunities are available for the HVAC Director at Freedom Solar?

The HVAC Director position at Freedom Solar offers significant growth potential, allowing you to take on leadership roles, shape the direction of our HVAC services, and contribute to strategic planning as we expand. Your impact will be direct, and your skills in managing and developing teams will be pivotal in driving our success in this exciting venture.

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Common Interview Questions for HVAC Director
Can you describe your experience with heat pump systems?

When answering this question, detail your hands-on experience with heat pump systems, including the types you have installed or serviced. Discuss any specific challenges you've faced and how you've overcome them, emphasizing your troubleshooting skills and attention to detail in ensuring system efficiency.

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How do you keep up with HVAC industry trends and technologies?

Demonstrate your commitment to professional growth by explaining your methods for staying informed about HVAC trends, such as attending industry conferences, participating in training sessions, or reading relevant publications. Highlight how your knowledge can benefit Freedom Solar as it expands into HVAC offerings.

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What strategies would you implement to lead a team effectively?

Discuss your leadership style, including how you would foster collaboration, motivate team members, and set clear goals. It's essential to convey how you would support your team’s development and maintain a positive work culture that aligns with Freedom Solar's core values.

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How would you integrate HVAC solutions with solar energy systems?

Your answer should cover the technical aspects of integrating HVAC with solar energy, such as understanding energy loads, optimizing system performance, and educating customers on the benefits of combined energy efficiency. Emphasize communication and teamwork as crucial components.

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Describe a time you overcame a significant challenge in an HVAC project.

Share a specific example of a challenge you encountered, how you approached it, and the outcomes. Focus on your problem-solving abilities and adaptability, key traits that will resonate with Freedom Solar's commitment to quality and customer service.

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What steps would you take to ensure compliance with local regulations?

Illustrate your understanding of regulatory requirements for HVAC installations, emphasizing your attention to detail and commitment to safety. You might mention how you would keep the team informed and conduct regular audits to ensure compliance, ultimately assuring customer trust.

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How do you prioritize customer service in your work?

Discuss your philosophy on customer service in the HVAC industry, including proactive communication, education, and empathetic listening. Highlight how strong customer relations can lead to long-term satisfaction and loyalty, values important to Freedom Solar.

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What tools or software do you find essential for HVAC management?

Mention specific tools or software that help you with scheduling, diagnostics, and reporting in HVAC management. Connect this to how using technology efficiently can drive optimal performance and customer satisfaction within the framework of Freedom Solar's operations.

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How would you handle a dissatisfied customer?

Explain your approach to conflict resolution, emphasizing active listening, empathy, and prompt follow-up. Provide a brief example, if applicable, illustrating how you effectively handled a dissatisfied customer in the past, reinforcing your alignment with Freedom Solar's commitment to customer care.

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Why do you want to work for Freedom Solar?

Your answer should reflect an understanding of Freedom Solar's mission and values, discussing your commitment to sustainability, energy-efficient solutions, and your excitement about contributing to the growth of the new HVAC division. Show that your personal values align with the company's goals.

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1. Pride in Quality Craftsmanship We will provide the best quality equipment for every installation and top notch service. We do a good job, the right way. 2. Go Above and Beyond We go out of our way to exceed every customer’s expectations. If th...

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DATE POSTED
March 27, 2025

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