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Business Development Manager (Nashville)

About Fresha


Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.


Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date


The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.


Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.


Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.


The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.


Role Overview


Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.


Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.


This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.


What you will be doing
  • KPIs - Consistently achieve sales targets
  • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
  • Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  • Sales Cycle - Managing the entire sales process from prospecting to close
  • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Market Trends - Provide feedback about ongoing trends in the industry
  • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  • Business Partnering - Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver. 

To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.


What we are looking for
  • Experience - Minimum 2 years of solid B2B sales with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop


Added bonus
  • Bi-lingual - Fluency in English and another language
  • Beauty & Wellness - Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.


Interview process
  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Video/In-person interview with Head of Sales (North America) (45m)
  • Presentation - In-person interview with General Manager, North America and Head of Sales (North America) (75m)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.


Inclusive workforce


At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.


We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.


We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.


If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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CEO of Fresha
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William Zeqiri
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Manager (Nashville), Fresha

Are you ready to take charge of your career as a Business Development Manager at Fresha in the vibrant city of Nashville? At Fresha, we are not just any marketplace platform; we’re the leading choice for the beauty and wellness industry, trusted by millions of consumers and businesses globally. Our mission is to help local beauty and wellness businesses thrive, and now we’re looking for someone special to help us grow even further. In this role, you’ll engage directly with decision-makers, execute strategic outreach and harness your selling skills to bring in new business. You’ll manage the full sales cycle while working cross-functionally to enhance the partner experience. If you have a passion for B2B sales, especially in the SaaS or online marketplace sector, and excel in building relationships and driving results, we want to hear from you! At Fresha, we value your unique passion and potential as much as your past experiences. Enjoy a collaborative workspace—working four days a week from the office with a flexible remote work option—and be part of a culture that celebrates inclusivity and personal growth. Join us and make a meaningful impact in an exhilarating environment where your hard work and creativity will be recognized and rewarded.

Frequently Asked Questions (FAQs) for Business Development Manager (Nashville) Role at Fresha
What are the main responsibilities of a Business Development Manager at Fresha in Nashville?

As a Business Development Manager at Fresha in Nashville, you’ll be responsible for achieving sales targets by reaching out to key decision-makers via phone, email, and social media. You will manage the entire sales process from prospecting to close, selling Fresha's innovative products and services, and collaborating with other departments to enhance partner experiences. Your role also includes analyzing market trends, responding to qualified leads promptly, and serving as the primary contact for all commercial partner activities.

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What qualifications are needed for the Business Development Manager position at Fresha?

To qualify for the Business Development Manager role at Fresha, candidates should have a minimum of 2 years of solid B2B sales experience, preferably in SaaS or online marketplaces. A track record of success in sales, strong relationship-building skills, and an organized approach to managing multiple tasks are essential. Additionally, fluency in English and another language as well as prior experience in the beauty and wellness sector are seen as valuable assets.

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How does Fresha foster professional growth for Business Development Managers?

At Fresha, we value passion and potential, which means we are dedicated to helping our Business Development Managers grow professionally. With a collaborative environment and supportive team culture, we provide numerous opportunities for learning and development. New hires will enjoy onboarding processes that include mentorship and skills enhancement, enabling them to thrive in their roles and meet their career aspirations.

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What is the working environment like for Business Development Managers at Fresha?

Business Development Managers at Fresha enjoy a dynamic and collaborative working environment based in Nashville. The team works from the office four days a week, promoting face-to-face interactions that enrich teamwork and creativity. This setup fosters a supportive atmosphere that encourages open communication and collaboration while allowing flexibility with a remote work day each week.

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What can candidates expect during the interview process for the Business Development Manager role at Fresha?

Candidates applying for the Business Development Manager position at Fresha can expect a structured interview process that begins with a screening call with a member of the Talent Team, followed by a skills and experience interview with the Head of Sales. Thereafter, candidates will present their plans to the General Manager and Head of Sales in a face-to-face interview. The organization aims to finalize feedback within two weeks, ensuring every application is carefully reviewed manually.

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Common Interview Questions for Business Development Manager (Nashville)
Can you describe your previous experience in B2B sales?

When describing your B2B sales experience, highlight specific roles where you met or exceeded sales targets, mention the strategies you implemented, and discuss how you built relationships with clients. Focus on quantifiable results and be prepared to give examples of successful campaigns or partnerships.

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What strategies do you use to identify new business opportunities?

Discuss your approach to market research, networking, and leveraging data to uncover potential leads. Showcase your ability to use tools like CRM software to track leads and follow up effectively. Sharing a case study of a past successful strategy can significantly bolster your answer.

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How do you handle rejection in sales?

It’s essential to communicate that rejection is a part of the sales process. Describe your mindset and methods for turning rejection into a learning opportunity. Share specific techniques you employ to maintain motivation and improvement after setbacks.

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Can you provide an example of a successful partnership you developed?

Provide a specific example where you identified a potential partner, navigated the sales process, and successfully closed the deal. Emphasize the mutual benefits of the partnership and how it drove results for both parties, showcasing your skills in relationship management.

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What do you believe makes Fresha stand out in the beauty and wellness marketplace?

Researching the company’s core values, offerings, and user engagement can help you formulate an insightful response. Discuss Fresha’s customer-centric approach, innovative technology, and its commitment to empower local businesses. Expressing your passion for the industry will demonstrate your alignment with their mission.

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How do you prioritize your tasks when managing multiple leads?

Detail your approach to prioritization, emphasizing how you assess lead value, urgency, and potential growth. Discuss using organizational tools or methodologies like the Eisenhower Matrix to manage time effectively and ensure that high-priority tasks receive adequate attention.

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What role does collaboration play in your sales approach?

Explain how collaboration can enhance the sales process. Provide examples of how working with marketing, customer service, or tech teams has led to successful outcomes. Emphasize your ability to work seamlessly with cross-functional teams to provide a better partner experience.

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Describe a time you successfully closed a challenging sale.

Use the STAR method (Situation, Task, Action, Result) to describe a particular challenging sale. Conveying the obstacles you faced, the strategies you implemented, and the positive outcome will illustrate your problem-solving skills and resilience.

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How do you keep up with industry trends in the beauty and wellness sector?

Convey your commitment to continuous learning by discussing resources you utilize, such as trade publications, webinars, and industry conferences. Share how this knowledge translates into your sales strategies and enhances your ability to relate to potential partners.

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What motivates you in a sales role?

Your answer could include intrinsic motivations such as passion for helping businesses grow, achieving targets, or the thrill of the chase. Discuss how these motivations drive your performance and influence your approach to sales challenges.

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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per mon...

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Paid Holidays
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Full-time, hybrid
DATE POSTED
March 10, 2025

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