Business Development Manager (Nashville)

As a Business Development Manager at Fresha in Nashville, you’ll be responsible for achieving sales targets by reaching out to key decision-makers via phone, email, and social media. You will manage the entire sales process from prospecting to close, selling Fresha's innovative products and services, and collaborating with other departments to enhance partner experiences. Your role also includes analyzing market trends, responding to qualified leads promptly, and serving as the primary contact for all commercial partner activities.

To qualify for the Business Development Manager role at Fresha, candidates should have a minimum of 2 years of solid B2B sales experience, preferably in SaaS or online marketplaces. A track record of success in sales, strong relationship-building skills, and an organized approach to managing multiple tasks are essential. Additionally, fluency in English and another language as well as prior experience in the beauty and wellness sector are seen as valuable assets.

At Fresha, we value passion and potential, which means we are dedicated to helping our Business Development Managers grow professionally. With a collaborative environment and supportive team culture, we provide numerous opportunities for learning and development. New hires will enjoy onboarding processes that include mentorship and skills enhancement, enabling them to thrive in their roles and meet their career aspirations.

Business Development Managers at Fresha enjoy a dynamic and collaborative working environment based in Nashville. The team works from the office four days a week, promoting face-to-face interactions that enrich teamwork and creativity. This setup fosters a supportive atmosphere that encourages open communication and collaboration while allowing flexibility with a remote work day each week.

Candidates applying for the Business Development Manager position at Fresha can expect a structured interview process that begins with a screening call with a member of the Talent Team, followed by a skills and experience interview with the Head of Sales. Thereafter, candidates will present their plans to the General Manager and Head of Sales in a face-to-face interview. The organization aims to finalize feedback within two weeks, ensuring every application is carefully reviewed manually.

When describing your B2B sales experience, highlight specific roles where you met or exceeded sales targets, mention the strategies you implemented, and discuss how you built relationships with clients. Focus on quantifiable results and be prepared to give examples of successful campaigns or partnerships.

Discuss your approach to market research, networking, and leveraging data to uncover potential leads. Showcase your ability to use tools like CRM software to track leads and follow up effectively. Sharing a case study of a past successful strategy can significantly bolster your answer.

It’s essential to communicate that rejection is a part of the sales process. Describe your mindset and methods for turning rejection into a learning opportunity. Share specific techniques you employ to maintain motivation and improvement after setbacks.

Provide a specific example where you identified a potential partner, navigated the sales process, and successfully closed the deal. Emphasize the mutual benefits of the partnership and how it drove results for both parties, showcasing your skills in relationship management.

Researching the company’s core values, offerings, and user engagement can help you formulate an insightful response. Discuss Fresha’s customer-centric approach, innovative technology, and its commitment to empower local businesses. Expressing your passion for the industry will demonstrate your alignment with their mission.

Detail your approach to prioritization, emphasizing how you assess lead value, urgency, and potential growth. Discuss using organizational tools or methodologies like the Eisenhower Matrix to manage time effectively and ensure that high-priority tasks receive adequate attention.

Explain how collaboration can enhance the sales process. Provide examples of how working with marketing, customer service, or tech teams has led to successful outcomes. Emphasize your ability to work seamlessly with cross-functional teams to provide a better partner experience.

Use the STAR method (Situation, Task, Action, Result) to describe a particular challenging sale. Conveying the obstacles you faced, the strategies you implemented, and the positive outcome will illustrate your problem-solving skills and resilience.

Convey your commitment to continuous learning by discussing resources you utilize, such as trade publications, webinars, and industry conferences. Share how this knowledge translates into your sales strategies and enhances your ability to relate to potential partners.

Your answer could include intrinsic motivations such as passion for helping businesses grow, achieving targets, or the thrill of the chase. Discuss how these motivations drive your performance and influence your approach to sales challenges.