Sales Executive - Payments

As a Sales Executive in the Payments team at Funding Societies | Modalku, your primary responsibilities include acquiring new users and retaining existing ones, all while increasing revenue through outstanding customer interaction. You will conduct call outreaches and product demonstrations to prospects, utilizing available reporting tools to understand and predict prospect behavior. Performing routine reviews on your pipeline and client portfolio will help in deep dives on conversion rates and churn, contributing to enhancing customer experience.

To be eligible for the Sales Executive position at Funding Societies | Modalku, you need a minimum of 2 years of experience in sales and account management, particularly within the banking, card, payments, or fintech industries. A Bachelor’s degree in any field is required, along with a strong network among small and medium enterprises and in-depth knowledge of selected SME industries. Excellent communication and negotiation skills are crucial for succeeding in this role.

Funding Societies | Modalku provides a comprehensive range of benefits to its Sales Executives, including flexible paid vacation days and health insurance coverage for employees and their dependents. The company emphasizes work-life balance through wellness initiatives, mental health support, and opportunities for continuous learning and development. Additionally, employees receive a company laptop and tech support to ensure high productivity.

In the Sales Executive role at Funding Societies | Modalku, you contribute to customer experience by leveraging your deep product knowledge to handle customer concerns and questions effortlessly. By conducting thorough call outreach and tailored product demos, you can showcase the benefits of our payments solutions, thereby transforming customer interactions into high-quality experiences that foster loyalty and drive success.

Essential skills for a Sales Executive at Funding Societies | Modalku include proficient communication and negotiation abilities, an understanding of payment gateways and solutions, and experience with CRM tools like HubSpot. Being adaptable and well-organized in a fast-paced environment alongside a customer-centric mindset will significantly enhance your performance and effectiveness in generating sales.

When answering this question, focus on specific examples from your past roles that demonstrate your ability to generate leads, nurture relationships, and close deals. Highlight accomplishments that reflect your results-oriented mindset and ability to enact customer success.

Discuss your strategies for organization and time management, such as using a CRM tool or creating task lists. Emphasize the importance of focusing on high-impact activities that align with your sales goals and customer needs.

Provide a specific instance where you faced resistance and how you addressed it. Showcase the techniques you utilized to navigate the objection, possibly turning it into an opportunity for deeper engagement and a successful outcome.

Emphasize the importance of continuous learning. Mention resources like industry publications, webinars, networking events, and your engagement in online communities to stay updated on trends that affect your role and the services offered by Funding Societies | Modalku.

Explain how CRM tools facilitate effective customer relationship management by allowing you to track interactions, analyze data, and personalize sales strategies. Share experiences where these tools helped you improve productivity and drive sales success.

Share personal motivations for being in sales such as a passion for helping businesses grow, achieving targets, or building long-term customer relationships. This illustrates your dedication and alignment with the company’s core values at Funding Societies | Modalku.

Discuss the importance of listening to client needs and providing tailored solutions. Highlight your proactive follow-ups and willingness to exceed expectations, which illustrates the customer obsession core value of Funding Societies | Modalku.

Explain your approach, which may include direct outreach, product demonstrations, and utilizing customer feedback to refine your strategies. Discuss specific marketing tactics that have proven effective in your past experiences.

Share detailed insights into the campaign’s goals, your role, the strategies employed, and the eventual results. Use metrics wherever possible to quantify success, showing the impact of your contributions with Funding Societies | Modalku.

Display your product knowledge by discussing the advantages of the payment solutions offered by CardUp, such as simplifying cash flow management and automating finance processes, which ultimately make a meaningful difference in the lives of SME owners.