Job details

Store Counter Sales

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We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales , you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing:

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
Use your parts knowledge to assist other NAPA team members answer questions for customers
Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
Bring customer focus and high energy to our fast-paced stores
Welcome retail customers into our retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year
You are willing to learn all things automotive if you don’t have the background in automotive parts.
Want to join a team where you can learn and grow your career – the opportunities are endless!

What you’ll need:

Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
High School Diploma or GED. Technical or Trade school courses or degree.
Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t):

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications

What’s in it for you:

Awesome people and brand
Competitive Pay
Pay is $21.00 per hour
Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team

#HTF

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Average salary estimate

$43680 / YEARLY (est.)

min

max

$43680K

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What You Should Know About Store Counter Sales, Genuine Parts Company

At NAPA, we believe we’re more than just a parts store; we are a family! We're excited to bring on a new Counter Sales team member to join our NAPA family in Half Moon Bay, CA. As a Store Counter Sales associate, you'll wear many hats as the friendly face customers see right when they walk through the door. In this dynamic role, you'll provide expert advice and solutions for our retail and wholesale clients, whether they're asking for assistance in person or over the phone. While you don’t need to be a mechanic, having a solid knowledge of automotive parts is essential, as you'll be the go-to person for all things automotive. This position is an incredible opportunity whether you're looking to build a long-term career with us or simply seeking an entry point into the automotive industry. We value customer care above all, so expect to interact with a diverse range of customers and maintain a positive environment in our busy stores. Bring your enthusiasm and energy to a team that thrives on collaboration, and don’t worry if you don’t know everything about automotive parts yet; we’ll provide plenty of training and development to help you grow! If you are ready to jumpstart your career in an exciting and supportive workplace, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Store Counter Sales Role at Genuine Parts Company

What are the responsibilities of a Store Counter Sales associate at NAPA?

As a Store Counter Sales associate at NAPA, your primary responsibilities include providing accurate auto parts answers to customers, whether in person or over the phone. You'll support fellow NAPA team members with their inquiries, ensure that every customer interaction is exceptional, and maintain a high-energy, customer-centric atmosphere in the store.