Community Outreach Manager- Arlington, TX

To apply for the Community Outreach Manager position at Author Health, candidates need to hold a current or former RN, LCSW, LMFT, or LMHC license, or have a Master's Degree in Social Work or a related field. Additionally, candidates must possess excellent time management skills, a valid driver's license, and the ability to travel up to 100 miles round trip daily. Familiarity with the Arlington, TX market and strong interpersonal skills are also required.

The main responsibilities of the Community Outreach Manager at Author Health include conducting patient outreach at healthcare facilities, building relationships with healthcare partners to generate referrals, addressing barriers to care, educating patients and caregivers about available services, and maintaining accurate documentation of patient interactions. This role involves a blend of clinical coordination and relationship management to enhance patient engagement.

The working environment for the Community Outreach Manager at Author Health is dynamic and community-focused. The role involves considerable outreach activities, primarily conducted in-person at healthcare facilities, homes, and community events, fostering a strong connection with patients and their families. The atmosphere is collaborative, with a focus on teamwork and shared goals aimed at improving mental health outcomes.

Yes, travel is an essential component of the Community Outreach Manager role at Author Health. The position requires the ability to travel up to 100 miles round trip daily. However, you'll be pleased to know that travel expenses are reimbursed, making it a practical option for candidates who are willing to meet patients where they are.

Author Health offers an attractive benefits package for the Community Outreach Manager role, which includes a 401k retirement plan with up to a 3.5% company match, comprehensive medical, dental, and vision insurance plans. Employees also enjoy generous vacation and sick leave, nine paid holidays with two additional flex holidays, performance-based bonuses, and much more.

When answering this question, reflect on your personal experiences in mental health or community work that motivated you to impact patient care. Share specific anecdotes that highlight your passion for helping others and how this role aligns with your career aspirations.

To effectively answer this, emphasize your interpersonal skills and strategies for establishing trust with healthcare providers. Discuss how you actively listen, follow up on inquiries, and maintain regular communication to nurture these professional relationships.

Here, discuss your problem-solving approach and provide examples of creative strategies you have implemented in the past. Highlight your ability to assess patient needs and coordinate resources to facilitate access to necessary services.

Share relevant experiences and training you have received that equip you to handle diverse patient needs. Showcase your understanding of these conditions and your compassionate approach to engaging with affected individuals and their caregivers.

Explain your organizational skills and familiarity with electronic health record systems. Discuss how you prioritize timely documentation to ensure that all patient interactions are recorded accurately and efficiently to enhance continuity of care.

Discuss your planning techniques, such as optimizing travel routes and scheduling visits, to meet the needs of both patients and healthcare partners effectively. Explain how you remain flexible to accommodate any last-minute changes while adhering to deadlines.

Articulate the importance of community outreach in expanding access to mental health services. Discuss how building awareness and relationships within the community can help address stigma, enhance patient engagement, and ultimately lead to improved health outcomes.

When responding to this question, provide a detailed account of a specific outreach project, highlighting your leadership, planning processes, challenges faced, and the positive impact it had on the community.

Explain your approach to patient and caregiver education by discussing various methods such as workshops, informational materials, and one-on-one conversations that simplify complex information and ensure understanding of available services.

Mention resources you utilize for staying informed, such as professional development courses, webinars, networking with peers, and subscribing to relevant publications. Emphasize your commitment to ongoing learning to provide the best support for patients.