Senior Client Partner

As a Senior Client Partner at Group Black, your main responsibilities will include managing the complete sales cycle, generating revenue from new and existing accounts, and developing advertising strategies. You'll work closely with clients to understand their unique needs, negotiate contracts, and ensure the delivery of high-quality creative output. Building strong client relationships, forecasting sales metrics, and collaborating with internal teams will also be key components of your role.

To qualify for the Senior Client Partner position at Group Black, you should have 5-10+ years of experience selling to brands, agencies, or in the media sector, as well as a Bachelor's degree or equivalent experience. Proven sales success, strong interpersonal and organizational skills, and an established network within the industry are essential. Familiarity with multi-platform media or advertising sales will be highly advantageous.

At Group Black, professional growth is encouraged and supported through ongoing learning opportunities and a collaborative work environment. Senior Client Partners can engage in regular training sessions, attend industry events, and participate in internal workshops that focus on skill development and knowledge enhancement. The company also fosters a culture of feedback, allowing team members to connect with leadership and further refine their professional trajectories.

As a Senior Client Partner at Group Black, you'll have access to a variety of tools and resources that will aid in managing client relationships and executing campaigns. This includes CRM systems for tracking client interactions, data analytics tools for sales forecasting, and creative software for developing advertising content. Collaboration platforms will also be vital in working closely with internal teams to ensure seamless project execution.

Group Black stands out as a unique workplace for Senior Client Partners due to its commitment to inclusivity and its passion for amplifying underrepresented voices in the media. The company empowers employees to be authentic and creative, fostering a culture where innovative ideas thrive. With a focus on meaningful impact in the fast-growing media landscape, you'll find that your contributions directly shape the company's success and growth.

When answering this question, focus on the specific steps you took to identify and engage potential clients, how you tailored your approach based on their needs, and the results achieved. Use metrics to quantify your success, such as revenue growth or account retention rates.

To address this question, emphasize your consultative approach. Share examples of how you've actively listened to client concerns, reassured them, and provided solutions that addressed their objections, ultimately leading to successful outcomes.

Highlight your ability to collaborate with diverse teams. Discuss past experiences where you successfully coordinated efforts between sales, creative, and other departments to execute effective advertising campaigns.

Explain your methods for continuous learning, such as following industry publications, participating in webinars, and networking within industry groups. Show your passion for staying current and integrating new insights into your work.

Share a specific example that details the strategy you used to surpass your sales goals, the challenges faced, and how you navigated them. Providing concrete figures will strengthen your answer.

Discuss your time management strategies, such as utilizing task management tools or setting clear priorities based on client needs and deadlines. Describe how you ensure quality service for each client while maintaining productivity.

Emphasize the importance of customer feedback by discussing how you collect and analyze it to improve your sales approach and customer service. Detail how adapting to feedback has led to increased client satisfaction and retention.

Provide insights into the campaign's objectives, your role in its development, and the creative strategies employed. Discuss how the campaigns resonated with the target audience and the resultant success metrics you achieved.

Define success in measurable terms, such as achieving or exceeding sales targets, building long-term client relationships, and contributing to the overall growth of Group Black’s market presence. Discuss the importance of team collaboration and client satisfaction.

Outline your approach to prospecting, which may include leveraging your network, using CRM systems to identify new leads, and conducting market research to understand potential clients and their needs. Highlight successful tactics you've employed in the past.