Senior Product Designer II - Terraform

US (remote); #LI-Remote

About HashiCorp Design

This role is specific to HCP Terraform. We build the Infrastructure Cloud which allows enterprises to take a unified approach to Infrastructure Lifecycle Management.

We deliver the Infrastructure Cloud through an enterprise-grade unified SaaS platform, HCP. We do this with the user at heart and our ‘beauty works better’ principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business. We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together. We craft a cohesive, accessible, and usable experience for our users with Helios Design System.

HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.

About the role

As a Lead Product Designer for Terraform, you’ll bring and maintain a focus on user experience across Terraform and other infrastructure applications that Terraform integrates with. You will be exploring workflows that span across different user interfaces including the web, command line, version control systems, and API. 

You’ll discover and specify strategic opportunities for improvement through generative research. You’ll inform product strategy, shape product design vision and direction and drive alignment across the team, and conduct evaluative research to recommend the best path forward. 

In this role, you’ll partner closely with product, engineering, and other cross-functional teams to envision innovative workflows for provisioning and deploying infrastructure over multiple public and private clouds, and improve the user experience measurably. 

You will craft usable, useful, valuable, accessible, and delightful experiences for platform engineering teams, developers, and their organizations.  You’ll guide, mentor, and collaborate with product designers across the team to ensure alignment.

In this role, you can expect to:

• Drive discovery and user research efforts with generative research, concept testing, usability testing, and user analytics.
• Lead your teams to adopt a wide range of research methods, leading a community of practice to help with continuous improvement and innovation.
• Coordinate brainstorms, ideation sessions, workshops, design sprints, and other activities with your teams to align on design direction.
• Collaborate closely with multiple product and engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
• Partner with engineers on feasibility, responsiveness, and details of design specification.
• Partner with product managers to discover and align on market needs and business goals. 
• Lead the solution of a high-impact product area that connects to a broader product vision and spans multiple teams. 
• Exercise significant, sound, independent judgment to determine appropriate action within established processes and proactively make recommendations on how to evolve them.
• Work iteratively in an agile environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
• Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community.
• Proactively collaborate with and mentor other designers, share your work regularly to inform and inspire across the organization, and provide thoughtful, kind, and actionable feedback in design critique sessions.

You may be a good fit for our team if some of the following apply:

• You are a passionate and curious designer who thrives in uncertainty and ambiguity.
• You have established yourself as a professional Lead Product Designer of enterprise software products.
• You have experience building enterprise software for infrastructure, developer tooling, or developer experience.
• You lead and influence teams to turn complex technical workflows into simple user experiences.
• You can foresee how decisions impact the quality, efficiency, and effectiveness across products and through to customer adoption, and can propose strategic solutions to mitigate risks.
• You understand the importance of culture and building a fun, high-functioning team.

What is our hiring process like?

The below serves as a basic outline; we may choose to add or remove steps based on the information that we gather during the process.

• Introductory call with our recruiter
• First Interview with a hiring manager
• Portfolio Review with a panel of designers, PMs, and engineers
• Interview Loop with additional team members that touch on the following:
• Communication and Collaboration
• Process & Design Thinking 
• Individual Contributor Leadership