Quality Manager

Position Summary: 

As a Quality Manager you will be responsible for: developing the product quality system, in accordance with established Company policies, procedures, and objectives; ensure processes, products, and services meet established standards for quality, and that these standards are aligned with customer needs and expectations; and manage areas of responsibility with consideration to the efficiency, harmony and well-being of the Company and its employees, with strict adherence to high ethical business standards. 

Work You’ll Do: 

• Direct the planning, implementation and maintenance of an effective quality assurance organization and quality system for processing information and materials into finished products, which could include, but is not limited to collecting, compiling, analyzing, and reporting quality data. 

• Collaborate with the quality team within Coperion Germany to ensure the Coperion Quality System has global alignment on its policies, processes, documentation, and reporting. 

• Manage Coperion’s compliance with ISO standards in the manufacturing area, and maintain the documentation required for the ISO certification and coordinate audits with ISO auditor. 

• Develop, execute, and maintain strategies to improve equipment performance and reliability, minimize quality costs and increase customer satisfaction. 

• Maintain and improve the Quality Management System to ensure quality practices and standards are incorporated into manufacturing and engineering processes, and that quality standards are effectively established, documented, implemented, and audited.  

• Develop and coordinate the implementation of quality plans, audit sheets, standards, and procedures required to support sales, engineering, purchasing and production processes. 

• Develop, implement, and audit the training provided to associates in the proper use of the non-conformance reporting system. 

• Drive the organization’s problem-solving activities related to lean initiatives. 

• Drive the timely and cost-effective resolution of customer problems by coordinating the technical analysis of product failures and returned goods with appropriate resources from engineering, manufacturing, suppliers, subcontractors, and independent consultants. 

• Other duties may be assigned. 

 
Team: 

The Quality Manager will be part of the site management team and will work closely with the production and engineering departments on site. 

Basic Qualifications: 

• Bachelor’s degree from a college or university in operations management or business or a combination of education and equivalent experience. 

• 7+ years relevant experience in industrial environment. 

• Demonstrated proficiency in ISO 9001; 2015. 

• Intermediate proficiency in Microsoft Excel & Microsoft Office. 

Preferred Qualifications: 

• 3+ years manufacturing experience. 

• Ability to make decisions in a fast-paced environment. 

• Outstanding communication skills. 

• Ability to adapt to flexible/changing schedules. 

• Understanding of Lean Basics. 

• Problem solving skills. 

• Ability to openly discuss critical issues and deficiencies. 

Who we are:  

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand. 

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com. 
 
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com.  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow". 

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