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Sales Account and Relationship Manager

Shift 1 (United States of America)

Coperion is now hiring a Sales Account / Relationship Manager to join our team.

Qualified candidates should live within 30 minutes of one of the following locations:

  • Bristol, PA
  • Kansas City, MO
  • Sewell, NJ
  • Salina, KS
  • Wytheville, WV
  • Sidney, OH

This position is responsible for coordinating sales activity related to stand-alone (non-system) product sales for specific sectors of the food and pharmaceutical industryPrimary focus is maximizing efforts to make sure quotation and bookings goals are achieved 

This is a hybrid role that involves working onsite, remotely, and traveling to customer sites

  

  • Achieve quote and bookings goals.

  • Liaise with customers to offer best-in-class process solutions.

  • Oversee sales representatives in assigned markets, including recommendations for retention or replacement.

  • Motivate sales representatives to meet established goals.

  • Ensure accuracy of the Department’s sales volume forecast.

  • Collaborate with the Director of Sales to implement departmental initiatives and strategies.

  • Monitor the sales pipeline and develop strategies for closing orders.

  • Process orders and change orders, ensuring correct pricing and resolving discrepancies.

  • Maintain up-to-date knowledge of Coperion FHN’s products, policies, and goals.

  • Engage in self-improvement related to job duties and advancements.

  • Develop market/customer penetration plans for assigned territories.

  • Ensure accuracy of quotations, including equipment selection, pricing, and commercial terms.

  • Review contracts for compliance with established policies and procedures.

  • Participate in trade shows and sales seminars for representatives and customers.

  • Assist in the collection of past due accounts.

  • Manage demo equipment in assigned territory.

  • Travel as needed, approximately 25-50%.

  • Maintain a 5S office and support continuous improvement initiatives.

  • Perform other duties as assigned.

 

Required Experience and Education 

  • Bachelor’s Degree in Engineering or Marketing preferred 

  • Minimum three years’ experience in sales, application sales for engineering of a highly technical product 

  • Bulk powder material handling, process controls and weighing background preferred 

 

 

Technical Skills/Knowledge 

  • Knowledge of pneumatic conveying, material handling process including feeding, milling, sifting, mixing and extrusion 

  • Knowledge of selling process; marketing techniques, process control, weighing, bulk materials handling, food, chemical process industries 

  • Must have excellent professional verbal, written and interpersonal communications skills 

  • Must be skilled in coordinating and organizing with attention to detail. 

  • Must have excellent computer skills; proficient with Microsoft Office suite. 

  • Must be able to work with minimal supervision. 

  • Excellent organization and communication skills 

  • Maintain neat and orderly, hazard-free work area. 

Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.


Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Account and Relationship Manager, Hillenbrand

Coperion is on the lookout for a Sales Account and Relationship Manager to join our vibrant team in Salina, KS! If you're passionate about the food and pharmaceutical industries and have a knack for building lasting relationships, this could be the perfect fit for you. In this role, you'll coordinate sales activities related to stand-alone product sales, emphasizing achieving our quotation and bookings goals. You'll be the main point of contact for customers, ensuring they receive best-in-class process solutions while motivating our sales representatives to excel in their markets. Your keen attention to detail will be instrumental in forecasting sales volumes accurately and developing strategies to close orders. With a hybrid work environment that includes onsite and remote work, plus travel of about 25-50%, each day is sure to be dynamic and rewarding. We value self-improvement, so you’ll have the opportunity to enhance your skills while participating in trade shows and sales seminars. If you possess a Bachelor's degree in Engineering or Marketing and have at least three years of experience in applications sales for technical products, we would love to hear from you. Join Coperion, an industry leader, in shaping what matters for tomorrow, and help us deliver innovative solutions that make a difference!

Frequently Asked Questions (FAQs) for Sales Account and Relationship Manager Role at Hillenbrand
What are the primary responsibilities of a Sales Account and Relationship Manager at Coperion?

As a Sales Account and Relationship Manager at Coperion, your main responsibilities include coordinating sales activities related to non-system product sales, liaising with customers to deliver exceptional process solutions, and overseeing the performance of sales representatives in your assigned market. You will work to achieve quotation and bookings goals, ensure the accuracy of sales forecasts, and develop strategies for closing orders, ultimately contributing to Coperion's success in the food and pharmaceutical sectors.

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What qualifications are required for the Sales Account and Relationship Manager position at Coperion?

To be considered for the Sales Account and Relationship Manager role at Coperion, candidates should ideally hold a Bachelor's degree in Engineering or Marketing. Additionally, a minimum of three years of experience in sales, particularly application sales for highly technical products, is preferred. Knowledge of bulk powder material handling and process controls will also be advantageous in this position.

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What skills are necessary to succeed as a Sales Account and Relationship Manager at Coperion?

The ideal Sales Account and Relationship Manager at Coperion should possess excellent verbal, written, and interpersonal communication skills. Strong organizational abilities and attention to detail are essential, alongside proficiency in Microsoft Office. A good understanding of the selling process and a background in bulk materials handling, pneumatic conveying, and process control will significantly enhance your effectiveness in this role.

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Is travel required for the Sales Account and Relationship Manager role at Coperion?

Yes, the Sales Account and Relationship Manager position at Coperion involves regular travel to customer sites, which is estimated to be between 25-50%. This travel is an essential part of the role, allowing you to meet clients directly and build relationships that are vital for achieving sales goals.

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What kind of career development opportunities does Coperion offer to its Sales Account and Relationship Managers?

Coperion is deeply committed to employee development. As a Sales Account and Relationship Manager, you will have access to continuous improvement training and opportunities for self-enhancement related to your job duties. You'll also be encouraged to participate in trade shows and seminars, which can aid in building your professional network and honing your skills.

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Common Interview Questions for Sales Account and Relationship Manager
Can you describe your experience in sales related to technical products?

In this response, highlight your specific experiences in sales, particularly in environments related to technical or engineering products. Mention successful strategies you've implemented, any targets you exceeded, and how your knowledge of the products benefited your clients.

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How do you approach building and maintaining relationships with clients?

Your answer should reflect your customer-centric approach. Discuss methods you use to establish rapport, how you keep communication open, and specific examples of how you nurtured a lasting relationship with a client that resulted in continued business.

Join Rise to see the full answer
What strategies do you employ to meet or exceed sales quotas?

For this question, outline your planning process and the specific tactics you've used to meet sales quotas. Include details about how you analyze market trends, set goals, and adjust your strategies based on performance metrics.

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Tell us about a challenging sales situation you've faced and how you overcame it.

When responding, share a specific example of a challenging sales situation. Detail the obstacles you encountered, the approach you took to resolve the issues, and the outcome, emphasizing your problem-solving skills.

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How do you stay updated with the latest industry trends and advancements?

Explain how you keep abreast of industry changes. Mention any relevant publications you read, conferences you attend, or professional groups you participate in that help you remain knowledgeable about developments in the food and pharmaceutical sectors.

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What role do you believe technology plays in modern sales?

Discuss the importance of technology in sales, including CRM systems, data analytics, and communication tools. Share examples of how you've integrated technology into your sales approach to improve efficiency and customer engagement.

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How do you handle customer complaints or issues?

Outline your approach to managing customer complaints, emphasizing active listening, empathy, and finding a resolution. Provide an example where your handling of a complaint resulted in a positive outcome for the customer.

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Describe a successful presentation or pitch you made in the past.

In your response, detail the preparation, research, and delivery methods you used for a key presentation. Highlight the positive reception you received and any resulting sales or further interest generated from that pitch.

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How do you motivate and manage your sales team?

Talk about your leadership style in managing a sales team. Discuss how you set goals, provide feedback, and encourage team members, possibly mentioning specific team successes that resulted from your management.

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Why do you want to work as a Sales Account and Relationship Manager at Coperion?

Share your enthusiasm for Coperion as a company, citing aspects like its reputation in the industry, its innovative solutions, and the opportunity to contribute to meaningful projects in the food and pharmaceutical sectors.

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DATE POSTED
April 4, 2025

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