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Head of Engineering

The Role

Hive is looking for a Head of Engineering to lead the engineering side of our Research and Development (RND) team through its next chapter of scale. Reporting into the CTO and working hand in hand with our VP Product, you’ll play a key role in evolving our team structure, strengthening our technical foundation, and driving delivery across multiple pods. We’re looking for a people-first leader with a proven track record of delivering real value to customers through great products. 

Our RND Team

RND at Hive consists of four pods – Product, Reliability/Platform, Integrations/Data, and Ads. Product, design, engineering and management resources are embedded across all of our pods. Our development philosophy is to build minimum viable products and deliver them as quickly as possible to market, then iterate based on real user feedback. Using this approach we’ve built a growing, profitable business - and the scale and complexity of the technical problems we’re solving is large and growing, too. 

What You’ll Do:

Grow and develop a high performing team

  • Lead and support the Engineering Managers and individual contributors across multiple pods.

  • Set clear expectations, coach for growth, and build a culture of accountability, autonomy, and continuous learning.

  • Champion hiring, onboarding, and leveling frameworks that ensure we’re bringing in and developing top talent.

Drive Engineering strategy and execution

  • Partner with the CTO and VP Product to shape and execute on a long-term technology roadmap aligned with our business objectives.

  • Design engineering org structures that scale as we grow, while keeping communication tight and priorities aligned.

  • Build operational maturity: define and implement the right rituals, tools, and processes to enable delivery at scale.

Raise the bar on performance and reliability

  • Own key KPIs across reliability, latency, scalability, and engineering velocity — and drive initiatives to improve them.

  • Cultivate a strong engineering quality bar: thoughtful architecture, technical rigor, and a bias for shipping meaningful impact.

  • Take pride in how our infrastructure and product perform for customers — and hold the team to those same high standards.

Be a key player in driving Hive's success:

  • Collaborate deeply with product-facing teams (the rest of RND) and customer-facing teams (sales, customer success) to ensure engineering is aligned with customer needs and company goals.

  • Bring a constructive, systems-thinking lens to cross-functional discussions — always pushing us to move faster and smarter.

  • Be a cultural leader: model our values, advocate for our people, and help build a company where great engineers do their best work

Who you are

  • You’ve led engineering teams for 5+ years and have spent at least a year in a Director (or equivalent) role. You’ve built, scaled, and evolved engineering orgs before — and carry those lessons with you.

  • You understand the tension between process and moving fast, and work with your teams to make sure we're operating efficiently and effectively for the scale we're at.

  • You communicate with clarity and precision. You collaborate with humility and lead with influence.

  • You are a people-first leader. You coach, inspire, and give clear, actionable feedback. 

  • You have a systematic approach. You understand that strong teams, clear principles, and the right technical architecture all reinforce each other.

  • You are a builder of teams, systems, and operating models. You always think a few quarters ahead, and proactively shaping the team we’ll need in the future. 

How you show up

  • You deliver and build credibility by doing. Your execution is reliable, your judgment is sound, and your standards are high. 

  • You act with urgency. You care deeply about the team's success and act accordingly. 

  • You challenge the status quo. You’re always looking for ways to raise the bar and push Hive forward. 

  • You’re a peer to the leadership team. You surface risks early, solve problems collaboratively, and actively support your fellow leaders. 

  • Lastly, you know what matters. You manage your time with intention, direct energy where it counts, and focus on outcomes over optics.

Technologies we use & teach

  • Frontend: React, Typescript

  • Backend: Python, Django

  • Databases: Redis, MySQL, MongoDB, Elasticsearch, Clickhouse

  • Infra: AWS, Docker, Kubernetes, Terraform

  • Experience with these is a plus, but we know smart people are quick learners!

Comp/Benefits Package:

  • Meaningful salary and equity. You're rewarded based on impact.

  • Work fully remote in Canada or the US: where you’re most productive whether that be from your house, or elsewhere. We just ask that you have legal work authorization in the country you reside in. 

  • Flexible work hours: Choose your 9–5 as long as it’s not disruptive to your role, team, and Hive

  • Health Insurance: Comprehensive health & dental coverage with a parental leave top-up program

  • Open vacation/PTO policy: So you can be happy and healthy!

About Hive

Hive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ of the most iconic event, festivals,  venues, promoters, and event-centric brands across North America.

We help our clients sell out their shows and make their events unforgettable - by helping them grow their customer base and personalizing and automating their email, SMS, and ad campaigns.

Hive integrates with 25+ partners like Ticketmaster and Shopify, ingesting rich customer data in real-time. With this data, event marketers can segment their audiences in powerful ways and send timely, customized messages to their customers. 

Hive was founded in a University of Waterloo computer lab and graduated from Y Combinator in 2014. Today, we’re a remote-first team spread across Canada and the US, building a product and a culture that values clarity, ownership, and real customer impact.

To learn more about our team, check out the About Us and Careers pages on our website.

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What You Should Know About Head of Engineering, Hive.co

As the Head of Engineering at Hive in Toronto, you'll have the exciting opportunity to lead the engineering side of our dynamic Research and Development (R&D) team as we undertake our next growth phase. Reporting directly to the CTO and collaborating closely with our VP Product, you will be a pivotal figure in evolving our team structure, fortifying our technical foundation, and ensuring efficient delivery across various pods. We’re looking for a people-focused leader with a proven history of delivering significant value to customers through outstanding products. In this role, you will be responsible for growing a high-performing team, coaching Engineering Managers, and fostering a culture of accountability and continuous learning. You’ll also drive the engineering strategy and execution, aligning the long-term technology roadmap with our business objectives and enhancing operational maturity. Setting ambitious key performance indicators and elevating quality standards are paramount as you help elevate Hive’s success. With a focus on collaboration and culture, you will ensure that engineering aligns with both customer needs and broader company goals. If you have over 5 years of experience leading engineering teams and are passionate about developing strong team dynamics, clear principles, and technical architecture, Hive may just be your next home. Join us and be a part of an innovative journey that shapes the future of event marketing!

Frequently Asked Questions (FAQs) for Head of Engineering Role at Hive.co
What are the key responsibilities of the Head of Engineering at Hive?

The Head of Engineering at Hive is tasked with leading the engineering team within the Research and Development department. This includes managing Engineering Managers and individual contributors, driving engineering strategy, enhancing team dynamics, and ensuring delivery at scale. The role also involves setting performance metrics, cultivating a culture of accountability, and aligning engineering efforts with customer needs and company objectives.

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What qualifications do I need to apply for the Head of Engineering position at Hive?

To be considered for the Head of Engineering role at Hive, candidates should have a minimum of 5 years of experience in engineering leadership with at least a year in a Director or equivalent position. A strong track record in building and scaling engineering organizations, excellent communication skills, and a people-first leadership approach are essential. Familiarity with technologies such as React, Python, AWS, and Docker is advantageous.

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How does Hive foster a culture of learning and growth for its engineering team?

Hive emphasizes a culture of continuous learning and growth by setting clear performance expectations, providing regular coaching, and encouraging autonomy among team members. The Head of Engineering plays a crucial role in implementing hiring and onboarding frameworks that attract top talent and nurture their development within the company.

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What does the engineering structure look like at Hive?

The engineering structure at Hive consists of multiple pods within the Research and Development team, including Product, Reliability/Platform, Integrations/Data, and Ads. Each pod is equipped with embedded resources in product, design, engineering, and management, enabling a cohesive approach to building and delivering minimum viable products effectively.

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What technologies will I work with as Head of Engineering at Hive?

As the Head of Engineering, you will work with a variety of technologies including frontend frameworks like React and Typescript, backend tools like Python and Django, as well as databases such as Redis, MySQL, and MongoDB. You'll also likely engage with infrastructure technologies like AWS, Docker, Kubernetes, and Terraform, which are essential for our operational success.

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Common Interview Questions for Head of Engineering
How do you prioritize and manage multiple engineering teams effectively?

In prioritizing multiple engineering teams, I focus on aligning their objectives with the broader company strategy. I regularly communicate with team leads to understand their challenges, set clear expectations, and encourage autonomy in decision-making while ensuring that priorities are aligned across teams.

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Can you describe your approach to fostering a high-performance engineering culture?

I believe the key to fostering a high-performance culture is establishing a clear vision, promoting transparency in communication, and creating accountability. Encouraging feedback, facilitating learning opportunities, and celebrating successes contribute to motivating the team to perform at their best.

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What practices do you implement to ensure engineering quality?

To ensure engineering quality, I advocate for thorough code reviews, automated testing, and user feedback incorporation during development. I foster a mindset that values technical rigor and thoughtful architecture, pushing teams to uphold high standards and deliver impactful results.

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How do you handle conflicts within engineering teams?

When conflicts arise within teams, I focus on facilitating open dialogues. I encourage team members to express their viewpoints while promoting empathy and active listening. My goal is to find common ground and work collaboratively toward solutions that reflect the best interest of the team and the project.

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What strategies do you use for continuous talent development?

Continuous talent development starts with clear career paths. I provide regular feedback, mentorship opportunities, and encourage participation in workshops and conferences. By promoting a culture of learning, I help team members identify their strengths and areas for improvement, facilitating their growth.

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What role does customer feedback play in your engineering strategy?

Customer feedback is invaluable to our engineering strategy. It directly informs our product roadmap and helps us prioritize features and improvements. I ensure that engineering teams engage with customer-facing teams, fostering collaboration and ensuring that technical solutions align with customer needs.

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How do you balance innovation and efficient project delivery?

Balancing innovation and efficiency involves promoting an agile mindset. I encourage teams to experiment with new ideas while simultaneously focusing on delivering viable products head-on. Iteration based on user feedback allows us to innovate without sacrificing project timelines.

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How do you stay updated with emerging technologies relevant to engineering?

I stay updated by dedicating time to reading industry articles, attending relevant conferences, and engaging in professional networks. I also encourage my teams to share insights on emerging technologies, fostering a culture of continuous learning and exploration.

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What metrics do you consider most important for measuring engineering success?

Key metrics for measuring engineering success include reliability, latency, scalability, and engineering velocity. Monitoring these metrics helps us assess our operational maturity and drive initiatives that enhance overall performance in line with our business objectives.

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Can you explain your experience in scaling engineering teams?

My experience in scaling engineering teams involves developing a structured hiring process, defining clear roles and responsibilities, and fostering collaborative culture. I have successfully built teams that adapt to rapid growth while maintaining high performance and delivering quality products.

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Full-time, remote
DATE POSTED
April 15, 2025

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