Sales Executive

As a Sales Executive at Houst, your main responsibilities will involve efficiently managing and growing your inbound sales pipeline, promptly responding to inquiries from prospective clients, qualifying leads, and pitching our services via calls and emails. You’ll develop an outbound sales flow, including cold-calling prospects, and collaborate with other teams to ensure a smooth onboarding process for new clients, all while maintaining a high conversion rate from initial contact to signed agreement.

To excel as a Sales Executive at Houst, candidates should have proven experience in inbound and outbound sales, ideally in a startup or SaaS environment. Strong communication skills, both verbal and written, are critical. Candidates should be competitive, results-driven, and excited about using technology to reshape the property industry. Prior experience in sales or a client-facing role is a must, while familiarity with Close (CRM) is a plus.

At Houst, Sales Executives enjoy a hybrid work environment, with three days spent in our London HQ and two days working from home. This flexibility promotes a healthy work-life balance, allowing you to thrive in your role while enjoying the comforts of home on designated days. We are a collaborative team that values openness and creativity!

As a Sales Executive at Houst, you'll enjoy a range of attractive benefits, including 25 days of holiday, an extra day off for your birthday, employee discounts across various services, a pension scheme, and a MacBook for business use. We also promote a unique 'Pawternity' policy, enabling pet parents to work from home and help their new furry friends settle in!

At Houst, we prioritize the growth and development of our teams. As a Sales Executive, you’ll have the chance to expand your skill set in sales and client management while working in a fast-paced and innovative environment. Opportunities for training and mentorship will be essential as we continue to grow and establish a strong presence in the property management sector.

A successful strategy for managing an inbound sales pipeline includes prioritizing lead qualification, maintaining prompt communication with prospective clients, and implementing a consistent follow-up process. Showcasing your proactive approach in understanding client needs and personalizing your communication can significantly enhance your conversion rates.

When cold calling as a Sales Executive at Houst, approach each call with enthusiasm and confidence. Begin by introducing yourself and Houst clearly, then quickly highlight the potential benefits our services can offer. Be prepared to listen actively to the client’s needs and respond with tailored solutions.

Reflecting on a challenging lead conversion, share a memorable instance where you utilized effective rapport-building techniques, such as understanding the client's pain points and providing thoughtful solutions. Highlight both the strategies you employed and the positive outcome that resulted from your persistence and creativity.

The key factors for success in a sales role include adaptability, strong communication skills, a deep understanding of the product being sold, and a strong focus on building relationships with clients. Demonstrating your ability to analyze your sales techniques and pivot as needed can set you apart as an exceptional candidate.

Handling client dissatisfaction requires empathy and proactive communication. Listen carefully to the client's concerns, acknowledge their feelings, and assure them that you’re there to help. Work collaboratively with them to identify and implement a resolution, showcasing your commitment to their satisfaction.

In discussing past experience with a CRM, emphasize how it enabled you to track leads, manage client interactions, and gain valuable insights into your sales pipeline. Provide examples of how you effectively utilized the software to boost your sales activities and enhance overall productivity.

In addressing your attraction to the Sales Executive position at Houst, highlight the company’s innovative approach to transforming the property industry, the collaborative culture, and the opportunity to contribute to a rapidly growing organization. Express enthusiasm for utilizing technology to improve client experience and drive results.

Maintaining motivation and performance in sales requires setting personal goals, creating a structured routine, and celebrating small victories. Sharing methods you use to stay focused, such as continuous learning and seeking feedback, can illustrate your commitment to self-improvement and achieving targets.

Effective lead qualification involves asking targeted questions to quickly ascertain a prospect's needs and budget. Discussing methods you use, like leveraging a scoring system based on specific criteria and follow-up strategies, can portray your analytical approach to identifying the best leads to pursue.

Staying updated on market trends in property management requires proactive research and engagement. Share your strategies, such as following industry blogs, attending webinars, and networking with other professionals, which keep you informed about new developments that impact sales strategies and client needs.