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Senior Manager, Technical Program Management

Senior Manager, Technical Program Management

Description -

As the Senior Manager, Technical Program Management, you will play a pivotal role in shaping and executing our MSP strategy. You will be responsible for developing and implementing systems that enhance our service delivery, drive revenue, and accelerate growth in the partner arena. Your expertise will be crucial in building strong relationships with our MSP partners and ensuring the success of our collaborative efforts.

Key Responsibilities:

  • Develop and execute a comprehensive MSP strategy that aligns with our business goals and objectives.
  • Lead the design, development, and implementation of systems and processes that optimize service delivery and partner engagement.
  • Drive revenue growth by identifying and capitalizing on opportunities within the MSP ecosystem.
  • Collaborate with cross-functional teams to ensure seamless integration of MSP initiatives with overall business operations.
  • Build and maintain strong relationships with MSP partners, fostering a collaborative and mutually beneficial environment.
  • Monitor and analyze market trends, competitor activities, and industry developments to inform strategic decisions.
  • Provide leadership and guidance to a team of professionals, ensuring high performance and continuous improvement.

Education and Experience:

  • Bachelor's degree in Business, Information Technology, or a related field; Master's degree preferred.
  • Proven experience in developing and executing MSP strategies within an enterprise SaaS environment.
  • Strong understanding of MSP systems, processes, and best practices.
  • Demonstrated ability to drive revenue growth and achieve business objectives.

Knowledge and Skills:

  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze complex data and make informed strategic decisions.
  • Experience in building and maintaining relationships with MSP partners.
  • Strong project management skills with the ability to manage multiple initiatives simultaneously.

The base pay range for this role is $146,650 to $225,850 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies, including; 

  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Average salary estimate

$186250 / YEARLY (est.)
min
max
$146650K
$225850K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Technical Program Management, HP

Join HP, Inc. as a Senior Manager of Technical Program Management in Spring, Texas! In this dynamic role, you will be at the forefront of shaping and executing our Managed Service Provider (MSP) strategy, which is key to enhancing service delivery and driving revenue growth. Your responsibilities will include developing comprehensive MSP strategies that align with business goals and optimizing systems and processes for seamless partner engagement. You’ll collaborate with cross-functional teams, ensuring that MSP initiatives integrate smoothly into our overall operations. Building and nurturing strong relationships with our MSP partners will be vital, and your market insights will help to inform critical strategic decisions. We’re looking for someone with proven experience in an enterprise SaaS environment, who can lead a talented team and drive high performance. With a competitive salary range of $146,650 to $225,850 annually and an array of benefits, including health insurance and generous paid leave policies, this is an incredible opportunity to make your mark at HP. If you’re passionate about fostering collaboration and driving growth within the MSP ecosystem, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Manager, Technical Program Management Role at HP
What are the responsibilities of a Senior Manager, Technical Program Management at HP?

As the Senior Manager, Technical Program Management at HP, your main responsibilities include developing and executing an MSP strategy, optimizing service delivery processes, driving revenue growth within the MSP ecosystem, and building strong partnerships with MSPs. You will also be tasked with collaborating across teams to integrate MSP initiatives seamlessly into overall business operations, while providing leadership to ensure your team's continuous improvement and high performance.

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What qualifications and experience are required for the Senior Manager, Technical Program Management position at HP?

To qualify for the Senior Manager, Technical Program Management role at HP, candidates should ideally have a bachelor's degree in Business, Information Technology, or a related field, with a master's degree preferred. Proven experience in executing MSP strategies in an enterprise SaaS environment is crucial, along with a strong understanding of MSP systems and processes. Additionally, candidates should demonstrate excellent leadership, communication, and project management skills.

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How does the Senior Manager, Technical Program Management at HP contribute to company growth?

The Senior Manager, Technical Program Management at HP plays a vital role in contributing to company growth by developing strategies that align with business objectives and identifying opportunities within the MSP market. By optimizing service delivery and enhancing partner engagement, this role directly influences revenue growth and strengthens the company's position in a competitive landscape.

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What skills are essential for a Senior Manager, Technical Program Management at HP?

Key skills for the Senior Manager, Technical Program Management position at HP include excellent leadership and communication abilities, solid analytical skills for making strategic decisions based on complex data, and strong project management capabilities to juggle multiple initiatives effectively. Experience in building relationships with MSP partners is also essential for fostering collaboration and driving results.

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What kind of benefits does HP offer for the Senior Manager, Technical Program Management role?

HP offers a comprehensive benefits package for the Senior Manager, Technical Program Management role, which includes health, dental, and vision insurance, long-term disability coverage, flexible spending accounts, and generous time off policies. This includes 4-12 weeks of fully paid parental leave based on tenure and 11 paid holidays, along with additional flexible vacation and sick leave.

Join Rise to see the full answer
Common Interview Questions for Senior Manager, Technical Program Management
Can you explain your experience with developing MSP strategies?

In your response, emphasize specific MSP strategies you've developed, the outcomes they produced, and how they aligned with business objectives. Share metrics or KPIs that illustrate the impact of your strategies on service delivery and revenue growth.

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How do you prioritize tasks in a fast-paced project management environment?

Highlight your method for prioritizing tasks, such as using project management software, creating detailed timelines, or stakeholder engagement. Discuss how your prioritization aligns with business goals and enhances project outcomes.

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Describe a time you had to manage a conflict within a team. How did you handle it?

Share a specific example that showcases your conflict resolution skills. Discuss the steps you took to understand both sides, facilitate communication, and achieve a collaborative solution that aligned with team and organizational objectives.

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What performance indicators do you track when assessing the success of MSP initiatives?

Discuss the various KPIs you track, such as revenue growth, partner satisfaction rates, service delivery efficiencies, and market penetration rates. Share how these metrics inform strategic decisions and continuous improvements.

Join Rise to see the full answer
How do you assess market trends and incorporate them into your MSP strategy?

Outline your approach to market analysis, including how you gather data, track competitors, and interpret industry developments. Discuss how you translate these insights into actionable strategies that enhance MSP performance.

Join Rise to see the full answer
What do you think are the key challenges facing MSPs today?

Identify common challenges such as increased competition, technology changes, and evolving customer expectations. Discuss your perspective on addressing these challenges through innovative strategies and collaborative partnerships.

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How do you foster strong relationships with MSP partners?

Elaborate on your relationship-building techniques, such as regular communication, setting joint goals, and establishing feedback loops. Discuss how these practices contribute to successful partnerships and drive collective success.

Join Rise to see the full answer
What project management methodologies do you prefer and why?

Discuss your preferred project management methodologies, such as Agile or Waterfall, and explain why you find them effective in the context of technical program management. Provide examples of how these methodologies have helped you in past projects.

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Describe your leadership style and how it has benefited your team.

Share your leadership style, whether it's collaborative, transformational, or servant leadership, emphasizing how it empowers your team. Discuss specific examples of team development and performance improvement during your leadership.

Join Rise to see the full answer
How do you ensure alignment between technical teams and business objectives?

Explain your strategies for ensuring technical teams are aligned with business objectives, such as regular strategy meetings, clear communication of goals, and collaboration between departments. Highlight the importance of this alignment for successful project outcomes.

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Full-time, on-site
DATE POSTED
April 4, 2025

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