User Experience

Remote - USA

About You

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Product Designer at

HubSpot:

• You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• You’ll co-own a part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths.
• You’ll be able to work where and how you work best: at home, the office, or any mix of both

About the product

The Strategic Integrations team, part of the Ecosystem Product Line, helps our customers get more value out of HubSpot by working closely with strategic partners to help customers unlock new potential or speed up business processes. 

• HubSpot’s Ecosystem is forecast to grow faster than HubSpot, and its products and services are expected to be more than 6x bigger than HubSpot by 2024. You will play a key role, designing a connected journey, to get the right offering to the right customer at the right time from this ever expanding ecosystem. 
• You’d be working on a team to deepen the 3rd party integration experience across HubSpot based on customer user cases of sales, service, support, and 3rd party platform needs. 

Here’s what success in your role looks like

• A habitual response to communicate ideas visually for all stages of the design process and level of fidelity. This could look like blue sky product design ideas, synthesizing a team ideation workshop, early wires/ideas for project kick offs, rough wireframes, high fi prototypes, etc. 
• Contribute to shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
• Drive alignment, set goals, and drive understanding and motivation with your partners and team; Close collaboration with with PM and Engineering Peers
• Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs
• Proactive approach to communication, problem solving, requesting feedback early and often, and dedication to continuous improvement. 
• Work autonomously and with customer experience in mind, using our Canvas design system for a fast, efficient process

You’ll love this role if you

• Can focus on just the most important things rather than being stretched thin across everything
• Put customers at the center of everything you do
• Demonstrate experience in delivering successful, intuitive products with measurable customer and business impact
• Thrive when collaborating on strategy and vision with partners, leaders, and teams
• Can balance scope, speed, and quality to reach outcomes
• Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels
• Have experience fostering team health, mission, and purpose
• Can confidently deliver clear, direct, and actionable feedback—and ask for it in return
• Share our HEART values and practice growth mindset

About UX at HubSpot

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

Want to know more about product design at HubSpot?

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

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