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Primary Care Physician - job 1 of 3

Become a part of our caring community and help us put health first
 

Humana’s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands: CenterWell & Conviva. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team-based care model where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.

The Primary Care Physician (PCP) works as a lead in our team-based care environment.  We are a value based care provider focused on quality of care for the patients we serve.  Our care team consists of doctors, advanced practice professionals, Pharm D, care coach nurses, MAs, behavioral health specialists, quality based coders, referral coordinators and more.  Our approach allows us to provide an unmatched experience for seniors.  Our model is positioned to provide higher quality care and better outcomes for seniors by providing a concierge experience, multidisciplinary services, coordinated care supported by analytics and tools, and deep community relationships.  This robust support allows our PCP to see fewer patients and spend more time with those they do. 

Responsibilities:

  • Evaluates and treats center patients in accordance with standards of care. 

  • Follows level of medical care and quality for patients and monitors care using available data and chart reviews. 

  • Assists in the coordination of patient services, including but not limited to specialty referrals, hospital and SNF coordination, durable medical equipment and home health care. 

  • Acts as an active participant and key source of medical expertise with the care team through daily huddles. 

  • Helps Regional Medical Director and Center Administrator in setting a tone of cooperation in practice by displaying a professional and approachable demeanor.  

  • Completes all medical record documentation in a timely manner working with a quality- based coder to optimize coding specificity.  

  • Follows policy and protocol defined by Clinical Leadership. 

  • Meets with RMD about quality of care, review of outcome data, policy, procedure and records issues. 

  • Participates in potential growth opportunities for new or existing services within the Center. 

  • Participates in the local primary care “on-call” program of CenterWell as needed. 

  • Assures personal compliance with licensing, certification, and accrediting bodies. 

  • Spend 100% of your time clinically focused on direct patient care, inclusive of patient facing time and general administrative time (charting, meetings, etc.) as it relates to direct patient care. 

 

Required Qualifications: 

  • Current and unrestricted medical license or willing to obtain a medical licenses in state of practice; eligible and willing to obtain licenses in other states in the region of assignment, as required  

  • Graduate of accredited MD or DO program of accredited university 

  • Excellent verbal and written communication skills  

  • Demonstrate a high level of skill with interpersonal relationships and communications with colleagues/patients 

  • Fully engaged in the concept of “Integrated team based care” model 

  • Willingness and ability to learn/adapt to practice in a value based care setting 

  • Superior patient/customer service 

  • Basic computer skills, including email and EMR 

  • This role is considered patient facing and is a part of CenterWell’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB 

Preferred Qualifications: 

  • Board Certification or Eligible to become certified (ABMS or AOA) in Family Medicine, Internal Medicine or Geriatric Medicine preferr

  • Active and unrestricted DEA license  

  • Medicare Provider Number  

  • Medicaid Provider Number  

  • Minimum of two to five years directly applicable experience preferred  

  • Experience managing Medicare Advantage panel of patients with understanding of Best Practice in coordinated care environment in a value based relationship environment 

  • Knowledge of Medicare guidelines and coverage 

  • Bilingual is a plus

  • Knowledge of HEDIS quality indicators 


Use your skills to make an impact
 

Required Qualifications

  • Bachelor's degree
  • 5 or more years of technical experience
  • Licensure requirements of the state of jurisdiction
  • Graduate of accredited MD or DO program of accredited university
  • Prefer Internal Medicine specialty
  • Board Certification in Family Medicine, Internal Medicine or Geriatric Medicine
  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Additional Information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$203,400 - $299,500 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$251450 / YEARLY (est.)
min
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$203400K
$299500K

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What You Should Know About Primary Care Physician, Humana

Join the caring community at CenterWell Senior Primary Care in Raleigh, NC as a Primary Care Physician (PCP), where we prioritize health and well-being. Our organization is expanding rapidly, focused on providing superior, value-based care to seniors across various states. As a PCP, you'll play a pivotal role in our innovative team-based environment, collaborating with a multi-disciplinary care team dedicated to enhancing the emotional and physical wellness of our patients. We empower our associates to live their best lives, offering opportunities for personal and professional growth. Your responsibilities include evaluating and treating patients, coordinating their services, participating in daily team huddles, and maintaining thorough documentation. We aim for exceptional care quality, and your input and expertise will be respected and valued. CenterWell believes in creating a supportive culture and offering a concierge experience, ensuring our seniors receive the best care possible. This position allows you not just to make a difference in your patients' lives but to thrive as a healthcare professional. If you are passionate about integrated care and want to improve the lives of seniors, this could be a perfect fit for you!

Frequently Asked Questions (FAQs) for Primary Care Physician Role at Humana
What are the qualifications required for the Primary Care Physician position at CenterWell?

To qualify for the Primary Care Physician position at CenterWell, candidates must hold a current and unrestricted medical license and be a graduate of an accredited MD or DO program. Additionally, they should have excellent communication skills, be engaged in a team-based care model, and have the ability to work in a value-based care environment. Preferred qualifications include board certification in Family Medicine, Internal Medicine, or Geriatric Medicine, along with experience managing Medicare Advantage patients.

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What does a Primary Care Physician do at CenterWell Senior Primary Care?

A Primary Care Physician at CenterWell Senior Primary Care is responsible for evaluating and treating patients, monitoring quality of care, and coordinating various patient services such as specialty referrals and home health care. They work closely with a multi-disciplinary team, participate in daily meetings, and help foster a collaborative work environment to ensure the best outcomes for seniors.

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How does the work environment for a Primary Care Physician at CenterWell differ from traditional practices?

The work environment for a Primary Care Physician at CenterWell is rooted in a team-based care approach, unlike traditional practices that may focus on individual patient interactions. PCPs here enjoy a supportive atmosphere where they collaborate with various healthcare professionals, enabling them to deliver comprehensive and coordinated care to seniors, which helps improve overall patient satisfaction and outcomes.

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Can you explain the compensation and benefits for the Primary Care Physician role at CenterWell?

The compensation for the Primary Care Physician role at CenterWell varies based on experience and qualifications, with a salary range between $203,400 and $299,500 per year. Additionally, this role is eligible for a bonus incentive plan. CenterWell offers competitive benefits including medical, dental, vision, retirement plans, paid time off, and support for personal wellness, ensuring a holistic approach to employee well-being.

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What opportunities for professional development exist for a Primary Care Physician at CenterWell?

CenterWell encourages professional development for its Primary Care Physicians through continuous learning opportunities, clinical certifications, leadership development programs, and career coaching. This commitment to growth helps PCPs improve their skills and advance their careers while making a meaningful impact on the health of their patients.

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Common Interview Questions for Primary Care Physician
How do you approach patient care as a Primary Care Physician?

As a Primary Care Physician, my approach to patient care is focused on understanding the individual needs of my patients while employing a holistic methodology. I believe in integrating physical, emotional, and social aspects of health, and I prioritize communication and collaboration with my care team to create personalized care plans that resonate with each patient's unique circumstances.

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Can you describe your experience with integrated team-based care?

In my previous positions, I have actively participated in integrated team-based care by collaborating with multidisciplinary teams, including nurses, specialists, and social workers. This experience has allowed me to develop effective communication strategies, resolve conflicts, and engage everyone in a shared commitment towards achieving better patient outcomes.

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What do you believe is the most critical quality for a Primary Care Physician?

The most critical quality for a Primary Care Physician is empathy. Understanding and connecting with patients on a personal level fosters trust, which in turn encourages better patient engagement in their healthcare journey. Empathy helps me to address concerns effectively and empowers patients, thus leading to improved health outcomes.

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How do you handle difficult conversations with patients regarding their health?

Handling difficult conversations with patients requires sensitivity, honesty, and a supportive demeanor. I ensure to create a safe space where patients feel comfortable expressing their concerns. I strive to deliver information transparently, discuss options, and engage in shared decision-making, emphasizing their valued inputs regarding their care.

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What strategies do you use to ensure quality care for your patient panel?

To ensure quality care for my patient panel, I leverage patient feedback, monitor health indicators, and adhere to evidence-based guidelines. Regularly reviewing outcome data allows me to adapt care plans as needed and address any health disparities within my patient population early on.

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How do you stay updated with the latest medical guidelines and practices?

I stay updated by regularly attending medical conferences, engaging in continuous education opportunities, and participating in professional medical associations. Additionally, I make it a habit to read medical journals and articles focusing on recent advancements, especially those relevant to primary care and chronic disease management.

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How would you handle a situation where your care team disagrees on a treatment plan?

In a situation of disagreement on a treatment plan, I believe in fostering open dialogue among team members. Each professional's viewpoint should be heard and respected. I would facilitate a collaborative discussion aiming to analyze the evidence and make a shared decision that prioritizes patient well-being, reinforcing a culture of teamwork.

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What is your experience with Medicare Advantage populations?

I have worked closely with Medicare Advantage populations, understanding their specific needs and leveraging resources to provide effective, coordinated care. My approach includes addressing their unique challenges and ensuring that care plans align with Medicare guidelines, enhancing their experience and health outcomes.

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What motivates you to work in senior care?

My motivation for working in senior care stems from a deep appreciation for the wisdom and experiences of the older generation. I am driven by the opportunity to enhance their quality of life and affect their well-being positively. Contributing to a truly caring community inspires me to excel as a healthcare provider.

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How do you manage your patient's expectations about their health outcomes?

Managing patient expectations involves clear, honest communication about potential outcomes, timelines, and available treatment options. I emphasize the importance of patience in the healing process and work collaboratively with my patients to set realistic goals, making sure they are informed and engaged in their health journey.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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DATE POSTED
April 21, 2025

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