Job details

Demonstrator

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Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Demonstrator

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation.

Core Competencies:

Partnerships
Growth mindset
Results oriented
Customer focused
Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home, Service Managers

Direct Reports: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: (examples include)

escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Prepares product for sampling.
Offers samples to customers.
Answers customers’ product related questions.
Explains products and makes suggestions on preparation.
Organizes items needed to do demonstration.
Insures adequate supplies are available.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Stocks supplies needed for demonstration.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent experience. Less than six months of similar or related work experience.

Physical Requirements:

Must be physically able to perform light work exerting up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Must have the ability to have increased contact with people, interview or advise people.

Working Conditions:

This position is exposed to dirt, noise, and potential electrical shock on a daily basis. This is a fast pace work environment.

Equipment Used to Perform Job:

Grill and kitchen utensils.

Contacts:

Has daily contact with the general public.

Are you ready to smile, apply today.

Average salary estimate

$30000 / YEARLY (est.)

min

max

$25000K

$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Demonstrator, Hy-Vee

As a Demonstrator at Hy-Vee in Des Moines, you will be the welcoming face that brightens the shopping experience for countless customers. Your primary role will be to provide prompt, efficient, and friendly service by showcasing our amazing products through live demonstrations in-store. This is not just a job; it’s a chance to interact with shoppers, share your passion for food, and create a community around great tasting meals. You’ll prepare samples, engage customers with product information, and offer suggestions that enhance their cooking at home. We believe that our team is our greatest strength, so you'll be part of a collaborative environment where everyone works together to make shopping feel special. Throughout your day, you’ll greet customers with a smile, lend a helping hand when they need assistance, and always strive to exceed their expectations. We’re looking for individuals who enjoy a mix of physical activity and social interaction, as you’ll be on your feet sampling items, engaging with shoppers, and organizing your demonstration area. With minimal experience required, if you have a caring customer focus and an eagerness to learn, we want to hear from you. In a role where every day brings new opportunities to connect with people and share delicious products, being a Demonstrator at Hy-Vee could be the perfect fit for you. If this sounds like your kind of job, come and add a smile to every aisle!

Frequently Asked Questions (FAQs) for Demonstrator Role at Hy-Vee

What are the responsibilities of a Demonstrator at Hy-Vee?

As a Demonstrator at Hy-Vee, you will be responsible for preparing and showcasing product samples while providing excellent customer service. You'll engage with customers by explaining product features, answering questions, and ensuring a friendly atmosphere in the store. Duties also include maintaining cleanliness in your work area, organizing supplies for your demonstrations, and assisting customers as needed.