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Account Manager Bakery

Job Summary

We are looking for a highly motivated and dynamic individual with an intimate knowledge of the bakery industry to fulfill our Bakery Account Manager position. The Bakery Account Manager will directly manage key bakery accounts in the US market. You would serve as the primary face to the industry, representing all Bakery and Food ingredients while maintaining and growing existing business and initiating new opportunities in the bakery space. Success in this role will be achieved by:

  • A solid understanding of the bakery customer network and bakery industry trends 

  • Develop thorough knowledge of the full range of IFF product offerings  

  • Providing input and knowledge to the Bakery Sales team 

  • Develop and maintain a robust pipeline of opportunities  

  • Drive sales policies and programs to meet sales and profit goals established for the US region 

  • Manage and build relationships with key decision makers and stakeholders both externally with customers and internally at IFF 

  • Actively participate in local associations and trade organizations 

  • Align the activities of bakery innovations, applications group, Marketing and BU’s with the Bakery Strategy 

  • Provide technical/application information to customers in collaboration with our innovations and technical groups 

  • Interact continuously with regional and global leadership, BU leaders, Product Line Managers and Innovations and Applications leaders 

  • Establish a customer back approach that creates value for the customer and IFF 

  • Maintain a resilient can-do mentality and drive actions to deliver on customer expectations 

 

You will be a great fit for this position if you can fulfill the following qualifications: 

  • Four (4) year university or college degree in food science, bakery science or other life science curriculum 

  • Proven experience with at least 5 years of sales experience 

  • Strong demonstrated competency in Sales, Marketing or Development roles 

  • Deep understanding of the Selling Process 

  • American Institute of Baking certification would be a plus  

  • Intimate knowledge of the bakery industry which includes bread, buns, cookies, crackers and sweet goods 

  • Technical marketing and/or product sales related to selling functional food ingredients  

  • Demonstrated skills in Negotiations, Strategic Planning and Execution 

  • Experience is sales pipeline management with salesforce.com or similar CRM 

  • Skilled communicator that works effectively in a team environment and who can communicate to a matrix of groups including senior leadership, technical, marketing and finance 

  • This position may require up to 50% travel 

 

This position reports directly to the Director Sales, Bakery 

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Average salary estimate

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What You Should Know About Account Manager Bakery, IFF

At IFF, we're on the lookout for an enthusiastic and seasoned Bakery Account Manager to join our vibrant team in New Century, KS. If you have a profound understanding of the bakery industry and love building relationships, this could be your perfect role! As a Bakery Account Manager, you'll not only manage key bakery accounts in the US but also be the face of our brand in the industry. Your primary responsibilities will involve developing strong connections with key decision-makers, staying current with bakery trends, and providing insights to our Bakery Sales team. Your expertise will drive our efforts to maintain and expand our portfolio, while collaborating with innovation and applications teams to bring delightful food solutions to our customers. This position isn't just about sales; it's about developing a robust pipeline of opportunities and aligning our marketing strategies with the needs of the industry. With up to 50% travel involved, you’ll have the chance to actively participate in local associations and trade organizations. We seek candidates who hold a degree in food science or a related field and have at least five years of successful sales experience in the bakery sector. If you're a skilled communicator, adept at negotiations and strategic planning, and passionate about delivering excellence to our customers, we want you on our team. Come and be a part of our diverse and inclusive workplace where every voice matters and uniqueness is celebrated. Join us at IFF and help shape the future of bakery goodness!

Frequently Asked Questions (FAQs) for Account Manager Bakery Role at IFF
What are the main responsibilities of the Account Manager Bakery at IFF?

The Account Manager Bakery at IFF is responsible for managing key bakery accounts within the US market, which includes developing relationships with industry stakeholders, providing insights to the Bakery Sales team, maintaining a pipeline of business opportunities, and collaborating with marketing and innovation teams. This role is pivotal in driving sales policies and achieving profit goals in the bakery sector.

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What qualifications are needed for the Bakery Account Manager position at IFF?

To qualify for the Bakery Account Manager role at IFF, candidates should have a four-year degree in food science, bakery science, or a related field, alongside a minimum of five years of sales experience, preferably in the bakery industry. Additional qualifications such as American Institute of Baking certification, competency in sales and strategic planning, and proficiency with CRM tools are highly valued.

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How does the Account Manager Bakery contribute to IFF's sales and marketing strategy?

The Account Manager Bakery contributes to IFF's sales and marketing strategy by aligning the bakery innovation and applications groups with the overall Bakery Strategy. This involves providing technical insights and understanding customer needs to create value through our product offerings, thereby driving both sales growth and customer satisfaction.

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What is the travel requirement for the Bakery Account Manager role at IFF?

The Bakery Account Manager role at IFF may require up to 50% travel. This travel is essential for engaging with customers, participating in industry events, and building relationships that are crucial for maintaining and expanding our business in the bakery sector.

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What type of work environment does IFF promote for the Bakery Account Manager?

At IFF, we foster an inclusive work environment where diversity is celebrated, and every employee is encouraged to bring their authentic self to work. As a Bakery Account Manager, you will experience a supportive culture that values contributions from all backgrounds and perspectives, driving innovation and success together.

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Common Interview Questions for Account Manager Bakery
How do you manage relationships with key stakeholders in the bakery industry?

When managing relationships, it’s vital to build trust through consistent communication and by delivering value. I focus on understanding my stakeholders' needs and aligning our offerings with their goals. Regular check-ins and being available for support are key strategies I employ.

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Can you share your experience with sales pipeline management?

I have extensive experience in managing sales pipelines using CRM tools like Salesforce. I emphasize accurate tracking of customer interactions, forecasting sales, and identifying opportunities to move prospects through the pipeline effectively.

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What techniques do you use to stay updated on bakery industry trends?

I keep myself updated on industry trends by subscribing to leading industry publications, attending trade shows and local associations, and networking with key figures in the bakery sector. This proactive approach enables me to recognize emerging opportunities early.

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How do you develop a robust pipeline of opportunities in sales?

To develop a robust pipeline, I first conduct thorough market research to identify potential clients. I leverage my existing network while continuously prospecting for new leads through various channels. Additionally, I focus on understanding customer pain points and providing tailored solutions.

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What is your approach to collaboration with marketing and product innovation teams?

I believe collaboration is essential for success. My approach includes regular meetings with marketing and product innovation teams to align on customer feedback, share insights, and collaboratively develop solutions that meet market needs and drive growth.

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Describe a time when you successfully closed a difficult sale.

In a challenging sale situation, I focused on understanding the customer's concerns and objections. By providing tailored information and showcasing how our solutions aligned with their needs, I was able to build trust and ultimately close the deal. Persistence and empathy were key to my success.

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How do you handle negotiations with customers?

During negotiations, I adopt a win-win mindset, focusing on creating value for both parties. I prepare thoroughly, understand the customer's needs, and be open to compromise while ensuring that our business goals are met.

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What role does technical knowledge play in your approach as a Bakery Account Manager?

Technical knowledge is critical as it allows me to effectively communicate with customers about our products. It helps me explain complex concepts clearly and positions me as a valuable resource in helping customers optimize their bakery operations.

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How do you ensure that your sales goals align with the company’s objectives?

I ensure alignment by regularly reviewing company objectives and adjusting my strategies accordingly. Open communication with leaders and my team is crucial to remain on track and adapt to any shifts in the company's goals.

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What strategies do you employ to deliver excellent customer service?

Delivering excellent customer service is about responsiveness, understanding, and follow-through. I prioritize timely communication, actively listen to customer needs, and consistently seek feedback to improve our interactions and offerings.

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OUR VISION Be the partner for essential solutions We play a vital role in the global food, beverage, beauty, household and personal care, and pharmaceutical supply chains We co-create sensorial experiences that delight and go beyond the expecta...

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DATE POSTED
April 18, 2025

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