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Manager / Senior Manager Quality Assurance - Copperleaf

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

Copperleaf is the world’s leading AI powered Asset Investment Planning (AIP) solution, enabling organizations to make better decisions – faster, smarter and with more confidence.

Together Copperleaf and IFS offer the first end-to-end asset lifecycle management solution. Underpinned by Industrial AI, the combining of Copperleaf and IFS will allow our asset intensive customers to deliver on their moment of service through strategic allocation and execution of CAPEX and OPEX; balancing expenditure, business objectives, risk and optimal asset performance.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Manager/Senior Manager of Quality Assurance (MQA) within Copperleaf will have deep knowledge on industry standard quality assurance processes and methodologies and work with all aspects of quality assurance throughout the entire software development process. They are responsible for ensuring that quality is considered early in the design process so that the product will be testable later.

The MQA is primarily responsible for leading a team of QA Engineers who are responsible for managing the quality on their 1-8-1 teams. The MQA plays a key role within the team, working alongside Program Management and Software Engineering Leaders to ensure that all aspects of testing, support, and test coverage are included in the testing plans as well as design and implementation is completed as per the IFS Development Process. 

The MQA in Cloud Engineering will have experience of working with the Copperleaf software and automated deployment pipelines, experience with Azure in particular is a distinct advantage as well as overseeing automated testing and execution.

The MQA should also foster good proactive relationships with stakeholders across IFS, including but not limited to colleagues in support. Quality Assurance Leaders will look to minimize the amount of R&D time their teams spend supporting the product and minimize escalations by delivering high quality, well documented software with a “right first time” approach and attitude. There should be regular engagement with the Software Engineering Leaders to feedback areas of concern and take affirmative action to address problems as they arise.

Qualifications

Qualifications

  • University degree, or equivalent professional qualifications, in software engineering.  
  • Professional quality assurance and testing experience
  • Experience in Performance testing, Security testing and Usability testing
  • Experience leading a team of QA Engineers

Experience in the following areas will be an added advantage

  • Agile methodologies for software testing.
  • Test Automation tools and methodologies
  • Test Data Management

 

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

What We’re Offering

  • Salary Range:  $130,000 to $160,000 CAD annually + bonus
  • Flexible paid time off, including sick and holiday
  •  Medical, dental, & vision insurance
  •  RSSP with Company contribution
  •  Life insurance and disability benefits
  •  Tuition assistance
  •  Community involvement and volunteering events

 

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Average salary estimate

$145000 / YEARLY (est.)
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$130000K
$160000K

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What You Should Know About Manager / Senior Manager Quality Assurance - Copperleaf, IFS

If you're ready to take on an exciting role as a Manager / Senior Manager of Quality Assurance at Copperleaf in beautiful Vancouver, BC, you've come to the right place! Here at Copperleaf, we pride ourselves on being at the cutting edge of AI technology within enterprise software solutions. In this position, you’ll lead a talented team of QA Engineers, guiding them through every stage of the quality assurance process to ensure that our software products are top-notch. Your expertise will influence early design considerations to make sure our product is both testable and meets the high standards expected across the board. You'll work closely with Program Management and Software Engineering leaders, collaborating to craft comprehensive testing plans that guarantee we deliver nothing short of excellence. With an emphasis on automated testing and a keen insight into Azure and Copperleaf software, you'll help streamline our workflows and minimize any potential pitfalls in quality. In addition, your proactive relationship-building skills with stakeholders will be instrumental in fostering a seamless working environment. As a part of our dynamic team, you’ll be encouraged to bring fresh ideas to the table, engage with diverse perspectives, and truly make your mark in transforming the way we approach asset lifecycle management. If you're passionate about quality, innovation, and collaboration, this is a place where you can truly thrive and make a difference. Join us at Copperleaf, where we empower you to change the status quo and lead with excellence!

Frequently Asked Questions (FAQs) for Manager / Senior Manager Quality Assurance - Copperleaf Role at IFS
What are the key responsibilities of the Manager / Senior Manager Quality Assurance at Copperleaf?

The Manager / Senior Manager Quality Assurance at Copperleaf is primarily tasked with leading a dedicated team of QA Engineers and ensuring quality assurance is integrated throughout the software development process. You'll oversee the development of testing plans, collaborate with Software Engineering and Program Management teams, and monitor test coverage and execution while aiming to deliver high-quality software with a 'right first time' approach.

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What qualifications are required for the Manager / Senior Manager Quality Assurance position at Copperleaf?

To qualify for the Manager / Senior Manager Quality Assurance role at Copperleaf, a candidate should possess a university degree in software engineering or equivalent qualifications, along with professional experience in quality assurance and testing. Leadership experience with QA teams, as well as familiarity with performance, security, and usability testing, are also essential. Knowledge of Agile methodologies and test automation tools provides an added advantage.

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How does the Manager / Senior Manager of Quality Assurance contribute to product quality at Copperleaf?

The Manager / Senior Manager of Quality Assurance at Copperleaf significantly contributes to product quality by ensuring that quality considerations are integrated into the early design phases. You play a vital role in orchestrating the testing strategies, encouraging collaboration between different teams, and minimizing research and development time spent on support by adopting proactive quality measures.

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What kind of work environment can I expect as a Manager / Senior Manager Quality Assurance at Copperleaf?

At Copperleaf, you can expect a collaborating and inclusive work environment where innovative thinking is encouraged. The company prides itself on flexibility with hybrid work opportunities, promoting a sense of community while driving efficiency and innovation. You will work alongside diverse teams that celebrate varying perspectives, ensuring a rich workplace culture.

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What benefits does Copperleaf offer to its Manager / Senior Manager Quality Assurance?

Copperleaf offers a competitive salary range of $130,000 to $160,000 CAD annually plus bonuses, alongside an array of benefits including flexible paid time off, medical, dental & vision insurance, a company-matched RSSP, life insurance, disability benefits, and tuition assistance. You will also have opportunities for community involvement and volunteering, fostering both personal and professional growth.

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Common Interview Questions for Manager / Senior Manager Quality Assurance - Copperleaf
Can you describe your experience with quality assurance processes?

In your response, detail specific methodologies you've utilized in your past roles, focusing on both manual and automated testing. Emphasize your approach to collaboration within teams and how you've ensured quality throughout the software development life cycle.

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How do you handle conflicts within your QA team?

Explain how you prioritize open communication and proactive problem-solving to address conflicts. Discuss a specific instance where you successfully navigated a conflict and the techniques you employed to maintain team harmony and productivity.

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What is your experience with test automation tools?

Share your experience with various test automation tools, focusing on how you've implemented them in your previous projects. Discuss the impact they had on improving efficiency and how you’ve mentored team members on best practices in automation.

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How do you keep up with the latest trends in quality assurance?

Describe the strategies you employ to stay current, such as attending workshops, participating in online forums, and following industry leaders. Highlight how you've applied new knowledge to enhance your team's methodologies.

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Can you provide an example of a challenging testing project you've led?

Detail a specific project where you faced significant challenges in testing and how you approached the situation. Discuss the outcomes and what you learned from the experience, focusing on leadership and innovation.

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How do you ensure your QA team remains motivated?

Discuss approaches you've taken to inspire your team, such as setting clear goals, offering training opportunities, and recognizing individual contributions. Share an example of how these practices led to improved team morale and results.

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What strategies do you employ to communicate testing progress to stakeholders?

Talk about your methods for providing transparent and effective updates to stakeholders, including the use of reports, dashboards, or regular meetings. Touch on how these practices have facilitated better collaboration and understanding of the QA process.

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In your opinion, what makes a QA process successful?

Reflect on key components that contribute to a successful QA process, such as clear testing objectives, robust documentation, team collaboration, and continuous feedback. Use examples from your career to illustrate your points.

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How do you balance quality assurance with deadlines?

Explain your approach to prioritizing tasks, managing time effectively, and making informed decisions about when to push back on deadlines to maintain product quality. Provide examples of how you've achieved this balance in previous roles.

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What do you think is the future of quality assurance in the tech industry?

Share your insights about emerging trends in QA, such as the growing importance of automated testing and the incorporation of AI. Discuss how you envision adapting to these changes to enhance the quality assurance process.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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