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Director of AIM Non RN

Our Company

 

Illumia Health is a fast-growing part of Gentiva, an industry leader in hospice and palliative care. Our clinical teams serve as an extension of physicians’ care, partnering with them and other specialists to offer advanced illness management, a specialized form of high-touch palliative care designed to provide relief from the symptoms and stress of illness while improving quality of life wherever our patients call home. This flexible, collaborative approach is provided alongside curative treatments as an extra layer of physical, emotional, and social support. As a close-knit team bringing compassionate expertise to the unique journey of every patient, we proudly celebrate each other’s successes in an inclusive atmosphere of generous support and rewarding career growth.

Overview

We are looking for a Director of Advanced Illness Management (AIM) to join our team. This position will directly report to the AVP of Advanced Illness Management and is responsible for the overall clinical and financial operations of the Advanced Illness Management Program.

  • Establish, implement, and evaluate goals and objectives for advanced illness management that meet and promote high standards of quality clinical care and sound financial success
  • Meet growth and development targets, both clinically and financially, at the branch level
  • Manage all expenditures in a fiscally responsible manner in accordance with the Company’s budget
  • Responsible for the employment of qualified palliative care personnel and the provision of palliative care services and the delegation and coordination of branch personnel evaluations
  • Establish and maintain standards of high-quality care and customer service in compliance with federal and state regulations and guidelines
  • Assesses callers’ symptoms and needs and advises in basic treatment. Provides education or support to patient’s/families/caregivers
  • Collaborates with Nurse Practitioner, PCP, and/ or Medical Director to address patient needs

About You

  • Bachelor’s Degree in Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required.
  • Master’s degree in business or related field preferred.
  • Minimum of 2 years health care administration/operations management required.  
  • Two or more years’ experience in home care or hospice required (if also functioning as the Clinical Nursing Supervisor for the office location).  Experience could also be as Clinical Director, Hospice Director, Director of Nursing (DON), RN Administrator, Executive Director.
  • Prior experience with budgetary responsibilities including budget development and monitoring required.
  • Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement, and value-based care.
  • Must have and maintain reliable transportation to be used for work. Must have and maintain current automobile insurance and valid driver’s license

We Offer

As a Director of Advanced Illness Management, you will be eligible for:

  • Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity.  Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece. Salary Range $96,000-$120,000

  • Medical, Dental, Vision Plans
  • Wellness Program and Resources including:
    • A dedicated Accolade Care Coordinator for personalized care management support of all your healthcare needs
    • Telemedicine Program
    • Type 2 Diabetes Management Program via Virta Health
    • A complete Joint and Spine Program with concierge services via Nimble Orthopedics
  • Generous Paid Time Off (plan increases with tenure) and 7 paid holidays
  • Pre-tax FSA and HSA plans (HSA w/company contributions)
  • 401(k) with company matching contributions
  • Career growth opportunities available at both the branch and corporate levels
  • One on One Onboarding Program
  • Free Continuing Education Units
  • Tuition Program that includes:
    • Access to 280+ program at 25+ learning partners
    • Programs at every education level from ASN to BSN or BSN to MSN
    • Online classes with flexible start dates
    • Tuition reimbursement
  • Company paid life and long-term disability insurance
  • Voluntary long-term care, critical illness, accident insurance, and pet insurance
  • Local and national award programs
  • Referral bonus program
  • Mileage reimbursement 
  • Financial assistance program supporting teammates in times of need

Legalese

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace

Location

Illumia

Average salary estimate

$108000 / YEARLY (est.)
min
max
$96000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of AIM Non RN, Illumia

Illumia Health, a vibrant part of Gentiva, is seeking a Director of Advanced Illness Management (AIM) to join our dedicated team in Dayton. In this pivotal role, you'll take charge of both the clinical and financial operations of our Advanced Illness Management Program, ensuring that we meet and exceed the quality standards our patients and their families expect. As the Director of AIM, your responsibilities will involve establishing and evaluating goals that promote exceptional clinical care while managing expenditures aligned with our budget. You'll be instrumental in hiring the right palliative care personnel, guiding their evaluations, and ensuring top-notch customer service in compliance with all regulations. If you have a passion for making a difference in people’s lives and hold a Bachelor’s Degree in Business Administration or a related field, along with experience in healthcare operations, this could be a remarkable opportunity for you. You’ll appreciate our inclusive environment that fosters career growth and camaraderie, where we celebrate each other’s successes and provide compassionate support at every turn. With a promising salary range and an array of comprehensive benefits, including wellness programs, paid time off, and tuition reimbursement, the Director of AIM position at Illumia Health could be the perfect next step in your career journey.

Frequently Asked Questions (FAQs) for Director of AIM Non RN Role at Illumia
What are the responsibilities of the Director of AIM at Illumia Health?

The Director of Advanced Illness Management at Illumia Health oversees clinical and financial operations of the AIM Program. This includes setting and evaluating goals for quality clinical care, meeting growth targets, managing expenses according to budget, and ensuring compliance with federal and state regulations. The role also involves collaboration with healthcare providers to assess patient needs and deliver palliative care.

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What qualifications are needed for the Director of AIM position at Illumia Health?

Candidates for the Director of AIM position at Illumia Health should possess a Bachelor’s Degree in Business Administration or a related field, along with a minimum of two years in healthcare administration or operations management. Experience in home care or hospice settings is crucial, along with budget management expertise and an understanding of healthcare billing and reimbursement.

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How does Illumia Health support career growth for the Director of AIM?

Illumia Health is committed to nurturing the professional development of its employees, including the Director of AIM. We provide career growth opportunities at both branch and corporate levels, alongside a robust onboarding program, continuing education units, and tuition reimbursement for various learning programs, ensuring you have the resources to advance your career.

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What benefits does the Director of AIM receive at Illumia Health?

As the Director of Advanced Illness Management at Illumia Health, you'll enjoy a competitive salary, modern medical benefits, generous paid time off, telemedicine services, and a comprehensive wellness program. Additional perks include a 401(k) plan with company matching, tuition assistance, and various insurance options to support your health and peace of mind.

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What is the culture like at Illumia Health for the Director of AIM?

The culture at Illumia Health is collaborative and supportive, emphasizing teamwork and inclusivity. As the Director of AIM, you'll find yourself in a nurturing environment where successes are celebrated, and everyone comes together to provide exceptional care and support to our patients, creating a fulfilling work atmosphere.

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Common Interview Questions for Director of AIM Non RN
What strategies would you implement to improve clinical care as the Director of AIM?

When answering this question, focus on your experience with clinical leadership and the techniques you’ve successfully employed in the past. Discuss specific strategies such as data-driven assessments, staff training programs, and collaborative patient management practices, showcasing how they lead to measurable improvements in patient care.

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How do you ensure financial accountability in the AIM program?

To demonstrate your understanding, explain your approach to budget management. Discuss methods like regular financial reviews, cost-benefit analyses, and detailed tracking of expenditures, emphasizing your past experiences where you successfully managed budgets in a healthcare setting.

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Can you describe your experience with Medicare/Medicaid billing?

Provide examples of your hands-on experiences with billing processes, including navigating the complexities of Medicare/Medicaid regulations and how you ensured compliance. Highlight any challenges you’ve faced and how you've overcome them to achieve successful reimbursement results.

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How do you handle staffing challenges in the AIM program?

Discuss your experience in recruiting and retaining talented staff. Describe your strategies for fostering a positive work environment, such as implementing mentorship programs, conducting regular feedback sessions, and promoting work-life balance, demonstrating your commitment to team satisfaction and high-quality patient care.

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What methods do you use to assess and address patient needs?

Emphasize a person-centered approach to patient care. Talk about utilizing assessments, active listening, and collaborating with multidisciplinary teams to tailor care effectively, ensuring each patient's unique needs are met promptly and compassionately.

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How would you approach setting goals for the AIM Program?

Explain your process for establishing achievable yet ambitious goals. Discuss utilizing data from previous program performances, involving staff and stakeholders in the goal-setting process to ensure buy-in, and outlining clear metrics for progress evaluation.

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What is your philosophy regarding palliative care?

Share your personal beliefs about the importance of palliative care in enhancing quality of life for patients with serious illnesses. Discuss the compassionate nature of palliative care and how it complements curative treatments.

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In what ways do you keep abreast of developments in healthcare operations?

Talk about the importance of continuous learning in healthcare. Mention attending industry conferences, participating in professional organizations, and keeping up with healthcare publications to stay updated on best practices and regulatory changes.

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What do you consider key indicators of success for the AIM program?

Identify specific metrics that are essential for measuring success in the AIM program such as patient satisfaction scores, clinical outcomes, operational efficiency, and financial performance. Provide examples of how you would track and analyze these indicators.

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How do you approach conflict resolution among your team members?

Describe your conflict resolution style, emphasizing open communication and the importance of listening to all parties involved. Provide examples of past conflicts you’ve successfully resolved through mediation and team-building exercises.

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Full-time, on-site
DATE POSTED
April 18, 2025

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