Sales Development Representative - (Entry Level) - Remote within UAE

As a Sales Development Representative at Immersive Labs, you'll focus on generating new, upsell, and cross-sell revenue from business accounts across the METNA region. Your main responsibilities will include identifying and developing qualified sales opportunities, executing outbound prospecting techniques, and working closely with the Account Executive team to enhance the sales pipeline. Additionally, you'll log activities in our CRM system and collaborate with the marketing team to cultivate relationships with prospects.

While specific qualifications can vary, Immersive Labs seeks candidates for the Sales Development Representative position who demonstrate a strong desire to pursue a career in sales and have an aptitude for learning sales techniques. The ideal candidate should also possess fluent Arabic language skills, strong interpersonal skills, and the ability to overcome challenges in prospecting. Prior experience in sales or customer interaction will be beneficial but not mandatory for entry-level applicants.

At Immersive Labs, the culture is built on inclusivity and collaboration. As a Sales Development Representative, you’ll be part of a diverse and dynamic team that encourages open dialogue and supports individual development. The company values innovation, customer-centric approaches, and teamwork, ensuring that every employee contributes their unique strengths in a nurturing environment. Monthly socials and various team activities further enhance the close-knit community feel.

Immersive Labs is deeply invested in the growth of its Sales Development Representatives, providing comprehensive training and mentoring programs designed to equip you with the necessary sales skills. You'll have access to resources that facilitate your learning journey, including industry insights and hands-on experience with our cutting-edge cybersecurity products. The extensive ‘Learn Anything’ fund further supports your continued education and career advancement.

Immersive Labs offers an attractive range of benefits for its Sales Development Representatives, including an allowance towards your pension, healthcare, and housing. You'll enjoy flexible working arrangements, 25 days of annual leave, plus 2 volunteering days and a special day off for your birthday. Additional perks like enhanced parental leave, mindfulness groups, and opportunities for share options and sales incentives round out a compelling benefits package aimed at ensuring your well-being and job satisfaction.

When answering this question, reflect on your passion for sales and the technology sector, particularly cybersecurity. Highlight your excitement about joining a fast-growing company like Immersive Labs, known for its commitment to employee development and innovation. Emphasize your eagerness to contribute to a team that is making a significant impact in cyber resilience.

It's essential to convey strong organizational skills in your response. Discuss how you would use tools like a CRM system to track leads and manage your daily activities. Mention your strategies for time management and how you would tackle high-priority tasks, ensuring that you consistently meet sales targets while maintaining high-quality interactions with prospects.

Share a specific story that illustrates your problem-solving skills and resilience. Describe the situation, the challenges you faced, and the actions you took to overcome them. Finally, explain the outcome and what you learned from that experience, highlighting how it has prepared you to handle similar challenges in your role at Immersive Labs.

Your answer should emphasize active listening, empathy, and consistency. Discuss the importance of understanding client needs and communication styles. Share examples of how you foster relationships based on trust, effective follow-ups, and your commitment to delivering value, ensuring that clients feel supported throughout their journey.

Discuss the importance of thorough research before making calls to understand the prospect's business and pain points. Emphasize the value of creating personalized scripts and using open-ended questions to engage the prospects. Highlight the significance of following up post-call to maintain momentum and demonstrate your commitment to meeting their needs.

Understanding Immersive Labs' products is crucial because it enables you to effectively articulate their value proposition to potential clients. Discuss how product knowledge builds your confidence when engaging with prospects, allows you to address their needs accurately, and positions you as a trusted advisor rather than just a salesperson. Emphasize your commitment to continuous learning and staying updated on product developments.

Addressing rejection positively is essential in sales. Share your perspective that rejection is part of the process and an opportunity for growth. Discuss your strategies for coping with rejection, like seeking feedback, maintaining a positive attitude, and learning from each experience to improve future interactions. This shows resilience and a mindset focused on success.

Emphasize the importance of collaboration within the sales team and between departments, such as marketing. Discuss how working together enhances creativity and leads to more effective sales strategies. Share examples of how teamwork has led to your past successes, demonstrating that you're a team player dedicated to collective achievement at Immersive Labs.

Outline several metrics that are important for gauging success, such as meeting or exceeding sales targets, conversion rates from leads to opportunities, and successful engagement metrics from your outreach activities. Mention your willingness to reflect on these key performance indicators regularly and adapt your strategies to ensure continuous improvement.

In your response, share your passion for working with people and helping businesses thrive through effective solutions. Discuss the excitement of the sales process itself—the challenge of opening doors, nurturing relationships, and ultimately closing deals. Mention the thrill of achieving personal and team goals, and your eagerness to grow your skills in a supportive environment like Immersive Labs.