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Sr. Manager, Quality Assurance (Poultry)

The Sr. Manager – FSQA, Poultry is responsible for providing quality oversight of domestic poultry suppliers through product quality monitoring & audits, product commercialization, managing & resolving quality incidents, and creating & managing product specifications. Other responsibilities include assess processing capabilities of supply partners and develop & approve secondary products to match brand standards.

RESPONSIBILITIES

  • Support cost savings initiatives by Supply Chain via product matching & commercialization. Provide technical expertise to internal and supply partners during production scale up and rollout
  • Build, develop and manage a team that supports the IBIC Lab, Packaging and Appetizer & Sides category initiatives
  • Develop product specifications to meet regulatory and cultural religious requirements. Assist Operations during testing and implementation
  • Facilitate objective product cuttings with cross-functional teams to ensure compliance to specifications. Generate reports, monitor performance, and address negative trends and attributes outside of specification with Supplier
  • Manage Quality Incident Reports (QIR’s) in product category by ensuring they are closed in a timely manner, monitoring for trends and emerging issues, collaborating cross functionally on issue investigations, and working with suppliers and distributors on corrective and preventive actions as needed 
  • Manage Product Audit Program via collaboration with 3rd party labs by conducting & reporting trend analyses of analytical and physical data.  Communicate product audit results to suppliers and validate & monitor corrective action plans
  • Perform periodic onsite audits of supplier facilities to ensure compliance to specification, company and quality assurance expectations, ensure corrective and preventive actions are sufficient
  • Maintain an Approved Products List & Product Catalog by supplier utilizing QA database
  • Maintain current and accurate records of all relevant communications, product audit reports, production data, commercialization reports, and corrective action plans for all approved and potential suppliers
  • Perform risk analysis on new food items and ingredients to determine inherent product risk
  • Implement and Monitor controls for identified hazards based on science and risk-based principles for identified products
  • Assist Crisis Management Team during Product Recall & Withdrawal execution & response. Manages product holds related to product category not meeting specification for quality
  • Monitor regulatory and industry activity for global crisis and emerging issues that impacts or potentially impacts Inspire Brands and escalate concerns to quality leadership as necessary
  • Perform other related duties, tasks, and projects as assigned  

EDUCATION & EXPERIENCE QUALIFICATIONS

  • 4-Year Degree in Environmental Health, Meat Science, Food Science, Microbiology, Biology or related field
  • Minimum of 6 years of food product development, commercialization, and quality assurance
  • Minimum of six years of food safety industry experience
  • Subject Matter Expertise in Poultry category
  • Poultry & Food manufacturing experience required

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Multiyear experience in managing effectively the above listed areas of responsibility
  • In-depth understanding of assigned category (poultry/proteins, bakery, sauces, etc.)
  • A strong understanding of food manufacturing for multiple product categories with in-depth understanding of food safety and statistical process control.
  • A strong ability to match & commercialize products to existing brand standards
  • Strong ability to evaluate products via taste testing to validate all organoleptic attributes.
  • Strong understanding of Federal food safety regulations
  • In-depth understanding of Global Food Safety Initiative Audit Schemes
  • Strong analytical skills and attention to detail
  • People and results oriented
  • Bottom line management skills and strategic thinker
  • Excellent presentation, and oratory skills

DECISION-MAKING AUTHORITY

  • The Sr. Manager – FSQA, Poultry is limited on the spend authorities as established by corporate governance
  • Authority to implement against all agreed upon and approved supply change strategy as directed
  • Authority to implement process improvements in contracting once approved

DIRECT REPORTS

  • Food Technologist
  • Sr. Analyst – Appetizers/Sides/Freezer To Fryer
  • Analyst - Packaging


 

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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What You Should Know About Sr. Manager, Quality Assurance (Poultry), Inspire

As the Sr. Manager, Quality Assurance (Poultry) at Inspire Brands, you will play a pivotal role in overseeing the quality of our domestic poultry suppliers. Your responsibilities will involve everything from product quality monitoring and conducting audits to managing and resolving quality incidents. You'll be hands-on in product commercialization, ensuring that all products align with our brand standards, and developing robust product specifications that comply with regulatory and cultural requirements. In this dynamic role, you'll also assess the processing capabilities of our supply partners, while building and managing a dedicated team that supports our product initiatives. Collaboration will be key, as you'll facilitate cross-functional product evaluations and generate reports to track performance. As a champion for quality, you will manage Quality Incident Reports, work closely with suppliers for corrective actions, and perform regular audits to ensure compliance with our standards. With a focus on safety and risk analysis for new food items, your insights will be invaluable in maintaining our quality assurance program. If you're an expert in poultry and have a passion for ensuring top-notch quality in the food industry, this is your chance to help innovate the dining experiences for countless customers. Join us at Inspire Brands, where we believe food is not just a meal but an experience!

Frequently Asked Questions (FAQs) for Sr. Manager, Quality Assurance (Poultry) Role at Inspire
What responsibilities does the Sr. Manager, Quality Assurance (Poultry) at Inspire Brands have?

The Sr. Manager, Quality Assurance (Poultry) at Inspire Brands is responsible for a range of critical functions, including monitoring product quality, conducting supplier audits, managing quality incidents, and developing product specifications. This role ensures that all poultry products meet our brand and regulatory standards through thorough product commercialization and risk analysis.

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What qualifications are needed for the Sr. Manager, Quality Assurance (Poultry) position?

Candidates for the Sr. Manager, Quality Assurance (Poultry) position at Inspire Brands should hold a 4-Year Degree in Environmental Health, Food Science, or a related field, along with at least 6 years of food product development and quality assurance experience, particularly within the poultry category. Knowledge of food safety regulations and audit schemes is also essential.

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How does the Sr. Manager, Quality Assurance (Poultry) at Inspire Brands ensure supplier compliance?

The Sr. Manager, Quality Assurance (Poultry) ensures supplier compliance by performing regular onsite audits, managing Quality Incident Reports, and collaborating with third-party labs to analyze product data. This role also involves monitoring trends and taking corrective actions to uphold quality standards.

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What skills are important for a Sr. Manager, Quality Assurance (Poultry) at Inspire Brands?

Essential skills for the Sr. Manager, Quality Assurance (Poultry) include strong analytical abilities, a deep understanding of poultry and food manufacturing processes, and excellent communication skills. The ability to evaluate products through taste testing and make data-driven decisions is crucial for this role.

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What is the impact of the Sr. Manager, Quality Assurance (Poultry) on Inspire Brands' products?

The Sr. Manager, Quality Assurance (Poultry) significantly impacts Inspire Brands' products by ensuring that all poultry offerings adhere to the highest quality and safety standards. This role directly influences product innovation and helps maintain the brand's reputation for excellence in the food industry.

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Common Interview Questions for Sr. Manager, Quality Assurance (Poultry)
Can you describe your experience with quality assurance in the food industry?

When answering this question, emphasize specific roles you have held in quality assurance, particularly in poultry or food safety. Highlight your accomplishments, such as successful audits or incident resolutions, showcasing your expertise and problem-solving skills.

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How do you handle quality incidents with suppliers?

Discuss your approach to managing quality incidents, including identifying the issue, investigating it collaboratively with suppliers, and implementing corrective actions. Provide an example if possible to illustrate your effective communication and leadership skills in resolving conflicts.

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What methods do you use for monitoring supplier compliance?

Explain your experience with conducting audits, using data analytics to track performance, and fostering open lines of communication with suppliers. Describe how you document findings and follow up on corrective measures to enhance compliance.

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What do you consider the most critical aspects of product commercialization?

Focus on the importance of understanding market requirements, aligning with internal standards, and ensuring that products meet regulatory compliance. Share your approach to balancing innovation with quality assurance in new product launches.

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How do you ensure that your team is aligned with company quality standards?

Describe your leadership style, including how you communicate expectations and foster a culture of quality within your team. Mention training, development opportunities, and regular evaluations to maintain alignment with company standards.

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Can you explain a time you improved a quality assurance process?

Provide a specific example where you identified a process flaw, created a solution, and implemented it successfully. Highlight measurable outcomes that resulted from your improvement to demonstrate your impact on quality assurance.

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What is your approach to risk analysis for new food products?

Discuss your systematic process for conducting risk assessments, including evaluating potential hazards, conducting market research, and utilizing data to inform decision-making. Showcase your analytical skills in minimizing risks associated with new food items.

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How do you keep updated on food safety regulations?

Explain your commitment to continuous learning in the field of food safety. Mention specific resources, professional associations, or courses you follow to stay informed about evolving regulations that impact the poultry industry.

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What tools do you utilize for quality data analysis?

Share your familiarity with software and analytical tools used for quality assurance, such as statistical process control tools or performance tracking databases. Mention how these tools have aided in your previous roles.

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Why are you interested in the Sr. Manager, Quality Assurance (Poultry) position at Inspire Brands?

Craft a response that connects your personal values and career goals with Inspire Brands' mission. Discuss your enthusiasm for contributing to a respected company known for quality and innovation in the food industry, and how your expertise aligns with the role.

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Inspire is a clean energy tech company with hubs in Philadelphia, PA and Santa Monica, CA. We are mission based and a certified B-Corp. Our mission is to transform the way consumers access clean energy and accelerate to a net-zero carbon future.

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BADGES
Badge Bipoc LedBadge LGBTQ+ LedBadge Women LedBadge Rapid Growth
CULTURE VALUES
Mission Driven
Growth & Learning
Work/Life Harmony
Inclusive & Diverse
Casual Dress Code
BENEFITS & PERKS
Maternity Leave
Paternity Leave
WFH Reimbursements
Snacks
Social Gatherings
Pet Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Learning & Development
Performance Bonus
Employee Resource Groups
401K Matching
Summer Fridays
Paid Sick Days
Unlimited Vacation
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

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