Director, Workplace Experience

As the Director, Workplace Experience at JLL, your main responsibilities include executing country plans across multiple markets, facilitating key meetings such as WPx CoE Meetings, and providing platform support. You'll also oversee the execution of monthly and bi-weekly updates to ensure communication is streamlined across teams and regions.

To apply for the Director, Workplace Experience role at JLL, candidates should have substantial experience in commercial real estate, project management, or workplace strategy. Strong leadership and communication skills are essential, along with the capability to influence and drive change across diverse teams.

JLL is committed to empowering its employees, especially those in the Director, Workplace Experience role. The company offers substantive coaching, professional development opportunities, and a collaborative environment that encourages innovation and the sharing of ideas while promoting a strong work-life balance.

The Director, Workplace Experience at JLL will be involved in projects such as the JPM Plaza in Korea and the Singapore Changi Airport project, managing timelines and ensuring successful implementation of workplace strategies. Your leadership will play a pivotal role in aligning these projects with JLL's overall strategic goals.

The work culture at JLL for the Director, Workplace Experience is dynamic, inclusive, and focused on collaboration. The company values innovative thinking and encourages employees to share their ideas, making it an exciting place to grow your career in real estate and workplace solutions.

When responding, highlight specific strategies you've developed or implemented in past roles, emphasizing measurable outcomes and how they improved employee experience or operational efficiency.

Discuss your time management skills and tools you use, perhaps detailing a specific scenario where you successfully managed competing deadlines while maintaining high-quality output.

Share examples of how you've encouraged teamwork, perhaps through regular check-ins, team-building activities, or using collaborative technologies.

Be specific about the situation, your role in it, and the solution you implemented. Focus on what you learned and how you've applied that lesson since.

Mention specific industry publications, webinars, or networks you engage with to remain updated on trends, demonstrating your commitment to continuous learning.

Discuss how you gather, analyze, and implement feedback from employees to enhance workplace strategies, showcasing its importance in your decision-making process.

Provide insights into important success metrics, such as employee satisfaction surveys, utilization rates, and productivity metrics, and explain why these are crucial.

Share your approach to conflict resolution, emphasizing your communication skills and ability to mediate discussions to find a resolution that satisfies all parties involved.

Detail a project where you had a significant role, the objectives, the challenges faced, and the outcomes, ideally with measurable success indicators to support your claims.

Share original ideas that align with JLL’s commitment to innovation, focusing on how these could improve workplace effectiveness or employee satisfaction, showing your forward-thinking nature.