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Senior DevOps Engineer

Senior DevOps JD  - Fully remote, role holder to be based in Central or South America

Who We Are:

Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.8B+ in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Glossy 50 "Changemaker in the Fashion Industry" and inducted into Forbes' "50 Over 50" 2022 class, JOOR is attracting top talent to drive market dominance. With our team of 130+ experts, we maintain an established global presence with employees in key markets in North America, Europe and APAC.

What You’ll Be Responsible for: 

  • Improve and make enhancements to our platform infrastructure using Terraform, Helm and Kubernetes.

  • Execute on DevOps projects and train developers up on new tools.

  • Contribute to quarterly roadmaps building out features for the platform.

  • Continually improve development workflows, contributing to engineering effectiveness.

  • Solve complicated problems of scale for production systems and automate your solutions.

  • Monitor and administer production systems, ensuring 100% observability.

 We'd LOVE to hear from you if you have:

  • 5-8+ years working professionally as DevOps / SRE engineer with the last 1-2 years in a Senior level role.

  • Experience building infrastructure systems

  • Experience with observability and monitoring tools

  • hands-on experience with Kubernetes, specifically on AWS EKS

  • Experience building systems with AWS features (EC2, EKS, etc).

  • Experience working or deploying CI/CD application frameworks (Jenkins, ArgoCD)

  • Experience building your own tools developed in Go or Python.

What We Offer:

  • Competitive base salary and performance-based variable earnings

  • Collaborate with our teams around the world

  • Private Medical, Dental, & Vision (country dependent)

  • Opportunities for growth and development through various internal initiatives

  • Transparency into the state of our business via monthly all-hands meetings and bi-annual CEO sit-downs, showcasing the company’s performance in relation to revenue and growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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CEO of JOOR
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Kristin Savilia
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What You Should Know About Senior DevOps Engineer, JOOR

Are you ready to take your career to the next level as a Senior DevOps Engineer at JOOR? This fully remote position, with a preference for candidates based in Central or South America, is an exciting opportunity to join a dynamic team that's transforming the wholesale management industry. At JOOR, we support over 14,000 brands and 600,000 buyers across the globe, processing billions in transactions each month. We pride ourselves on innovation and excellence, and our Senior DevOps Engineers play a crucial role in improving our platform infrastructure using tools like Terraform, Helm, and Kubernetes. You'll manage complex production systems, ensure 100% observability, and train developers on new technologies. With a focus on collaboration and engineering effectiveness, we encourage you to contribute to quarterly roadmaps and work on exciting projects that push the boundaries of what's possible. Our ideal candidate has 5-8 years of experience in DevOps or SRE roles with strong skills in AWS, Kubernetes, and CI/CD frameworks. If you're passionate about solving scalable problems and building your own tools in Go or Python, we want to hear from you! JOOR offers a competitive salary, performance-based earnings, and private medical benefits, along with a transparent culture where you can grow and develop in your career. Join us and become part of a company that's not just about transactions, but transforming relationships in the fashion industry.

Frequently Asked Questions (FAQs) for Senior DevOps Engineer Role at JOOR
What are the main responsibilities of a Senior DevOps Engineer at JOOR?

As a Senior DevOps Engineer at JOOR, your key responsibilities include enhancing our platform infrastructure with Terraform, Helm, and Kubernetes, executing on DevOps projects, training developers on tools, contributing to quarterly roadmaps for feature development, improving development workflows, solving complex scalability issues, and monitoring production systems to ensure full observability.

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What qualifications are required for the Senior DevOps Engineer position at JOOR?

To qualify for the Senior DevOps Engineer position at JOOR, candidates should have 5-8 years of professional experience in DevOps or SRE roles, with at least 1-2 years in a senior capacity. Experience with AWS, Kubernetes, observability tools, and CI/CD application frameworks is required. Additionally, candidates should be skilled in building infrastructure systems and developing tools in Go or Python.

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What technologies will I work with as a Senior DevOps Engineer at JOOR?

In this role at JOOR, you'll work with cutting-edge technologies such as Terraform, Helm, Kubernetes, AWS EKS, Jenkins, and ArgoCD, as well as programming languages like Go and Python to build and enhance our infrastructure systems and automate solutions.

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What does the onboarding process look like for a Senior DevOps Engineer at JOOR?

The onboarding process for a Senior DevOps Engineer at JOOR is designed to immerse you in our platform and culture. You’ll receive hands-on training in our tools and technologies, engage with cross-functional teams, and participate in mentoring sessions, all aimed at helping you transition smoothly into your new role and set you up for success.

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What kind of growth opportunities are available for Senior DevOps Engineers at JOOR?

At JOOR, Senior DevOps Engineers can take advantage of numerous growth opportunities through internal initiatives, participation in projects that align with your interests, and access to leadership development programs. You’ll also benefit from transparency into the company’s performance and direction during all-hands meetings, allowing for informed career planning.

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Common Interview Questions for Senior DevOps Engineer
Can you describe your experience with Kubernetes in your previous roles?

When answering this question, highlight specific projects where you utilized Kubernetes, the challenges you faced, and how you overcame them. Discuss the features you implemented, such as scaling, monitoring, and deployment strategies, to demonstrate your hands-on experience with this orchestration tool.

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How do you approach automating infrastructure provisioning?

Focus on the tools and methodologies you use, such as Infrastructure as Code (IaC) with Terraform. Describe a specific scenario where you automated the provisioning process, the benefits it brought, and any lessons learned from the experience.

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What CI/CD frameworks have you worked with, and how did they impact your workflow?

Mention the specific CI/CD tools you've used, such as Jenkins or ArgoCD. Explain how these tools streamlined your development processes, increased deployment frequency, and improved code quality by allowing for quick feedback on issues.

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How do you ensure the observability of production systems?

Discuss the monitoring and observability tools you've employed, the key metrics you track, and your approach to incident management. Emphasize the importance of proactive monitoring and how it helps maintain system reliability.

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Can you give an example of a complex scaling issue you solved?

Share an example where you identified a scaling bottleneck, the diagnostic steps you took to resolve it, and the final solution implemented. This shows your analytical skills and ability to think critically under pressure.

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How do you keep yourself updated with the latest DevOps trends and technologies?

Talk about the resources you use, such as attending conferences, following industry blogs, or participating in online communities. This shows your commitment to lifelong learning and staying current in your field.

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Describe your experience collaborating with developers and IT teams.

Provide examples of how you've worked cross-functionally with teams to improve workflows or tackle specific challenges. Highlight your communication skills and how they contributed to successful project outcomes.

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What challenges have you faced when implementing a new tool or technology in a project?

Explain a specific situation where you faced resistance or technical hurdles while integrating a new tool. Discuss how you approached the challenge and the successful outcome achieved.

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What is your process for troubleshooting a production issue?

Outline your method for diagnosing and resolving production issues, emphasizing the importance of systematic troubleshooting and thorough documentation to ensure issues are resolved efficiently and lessons are learned.

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What programming languages are you comfortable using for developing tools or scripts?

Discuss your proficiency in languages like Go or Python, providing examples of tools or scripts you've created. Highlight how they improved processes or solved specific problems in your previous roles.

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To be the de facto, mobile-first global wholesale platform, setting the industry data standard for all wholesale business.

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Full-time, remote
DATE POSTED
January 11, 2025

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