Senior Product Designer - full remote

As a Senior Product Designer at lastminute.com, your responsibilities will include owning the end-to-end design of significant components of the user journey and balancing user needs with business objectives. You will collaborate with cross-functional teams—including Product, Engineering, Data, and UX Research—to set goals and deliver impactful design solutions. Your role will also involve guiding design initiatives, creating accessible interfaces across platforms, and promoting a user-first culture throughout your work.

To qualify as a Senior Product Designer at lastminute.com, you should have extensive experience in designing high-impact digital products, particularly within e-commerce or travel. Strong skills in mobile-first design, proficiency in Figma, and the ability to work with data to inform your design decisions are essential. Moreover, your portfolio should showcase intuitive flows and attention to detail, along with a comfort in communicating design rationale to a diverse audience of stakeholders.

A Senior Product Designer at lastminute.com should be highly skilled in tools like Figma, along with familiarity in design systems and prototyping techniques. Experience with A/B testing tools and frameworks for experimentation will be beneficial, particularly in informing design decisions. Understanding user data and research is crucial, as it plays a significant role in measuring the success of your design initiatives.

At lastminute.com, employee growth is a top priority. As a Senior Product Designer, you will have access to various professional and managerial skills development training paths, along with e-learning platforms like O’reilly, Udemy, and Coursera. Additionally, we dedicate a half-day on Fridays for personal growth and learning. This commitment to development ensures you stay updated and advance in your career while contributing to our collective goals.

The interview process for a Senior Product Designer at lastminute.com typically involves several steps: an initial HR interview, followed by discussions with the Hiring Manager, peers, and the Director of Product. Each stage is designed to thoroughly assess your fit for the role and provide you an opportunity to learn more about our culture and expectations. It’s a chance for both you and the company to ensure it's the right match!

When describing my design process, I emphasize a user-centered approach that includes research, ideation, prototyping, and testing. I typically start with user research to understand needs, followed by brainstorming sessions to explore ideas. After creating wireframes and prototypes, I conduct user testing to gather feedback and iterate on the designs. This method ensures that the final product not only meets user expectations but also aligns with broader business goals.

Prioritizing user needs alongside business goals is crucial. I achieve this by conducting user research and stakeholder interviews to gather insights. Utilizing techniques like user journey mapping helps me visualize touchpoints where user needs intersect with business objectives. Through prototyping and data testing, I can ensure that my designs foster user satisfaction while also driving measurable outcomes for the business.

Handling feedback requires a blend of openness and professionalism. I approach feedback as a learning opportunity and prioritize the aspects of design that serve user needs and business goals. I always encourage open dialogue, asking detailed questions to understand the feedback more deeply. If necessary, I am willing to iterate on designs based on the insights shared, ensuring that the final product reflects collaborative input.

Data plays a pivotal role in my design decisions from the initial research phase through to measuring success post-launch. For example, I employ analytics tools to identify user behavior patterns and pain points, which inform the design. A/B testing becomes integral as it allows me to evaluate different versions of a feature or interface, helping me refine designs to create the best possible user experiences.

Certainly! One of the most challenging projects I worked on involved redesigning the payment flow for an e-commerce platform. The existing flow was too complex, causing frustration for users. By collaborating closely with various teams and conducting user testing, I was able to pinpoint pain points and streamline the process. The final result improved conversion rates significantly, demonstrating how effective design can make a measurable impact.

Ensuring accessibility is a core component of my design process. I follow established guidelines like WCAG to create inclusive interfaces. This includes using the right color contrasts, providing text alternatives for images, and ensuring keyboard navigation. I also engage users with disabilities in the testing phase to gain real feedback and make necessary adjustments, securing an experience that’s beneficial for everyone.

For prototyping, I primarily use Figma due to its collaborative features that allow for real-time feedback. I also enjoy tools like InVision for creating interactive prototypes that can simulate user flows. Depending on the project's needs, I sometimes employ Adobe XD for more complex design elements. Each tool has its strengths, and I select based on the specific requirements of the project.

Staying current in design trends involves a mix of continuous learning and community engagement. I regularly read design blogs, attend webinars, and participate in local design meetups. Additionally, I take advantage of online platforms like Coursera and Udemy for relevant courses. Engaging in discussions with other designers in the industry helps me keep abreast of evolving tools and techniques.

Building a collaborative environment starts with establishing open lines of communication among team members. I encourage brainstorming sessions where everyone’s ideas are welcomed and valued. Utilizing tools like Slack or Miro for asynchronous collaboration also helps bridge gaps, especially in remote setups. Regular check-ins and team retrospectives foster a sense of community and shared ownership of projects.

My passion for product design stems from the ability to solve real user problems through creativity. I love transforming complicated processes into intuitive, user-friendly experiences. Seeing the impact of my work—whether it’s increased user satisfaction or streamlined interactions—fuels my drive. The opportunity to contribute to life-enhancing products, especially in the travel industry, where experiences matter most, makes every project exciting and rewarding.