Community Manager

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in New York City.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s mission is to connect people to opportunity. This means our platform allows professionals to give and get help from each other, share what they know and discover/build/share new skills to help others. Our community managers help support and grow professional voices on the platform, with the mission to source, nurture, uplevel and retain these valuable contributors. Within our Community Management team, we work directly with key companies, their employees and leadership to help them share valuable knowledge and insights. We also work with publishers and journalists as well as subject matter experts and LinkedIn Learning instructors. Their news, ideas and perspectives are critical to the LinkedIn ecosystem: From major brands to world-renowned philanthropic institutions, these entities set off incredible ripples, helping others learn, grow and connect to opportunity.

LinkedIn is looking for a Community Manager to engage and grow voices within the expert and executive ecosystem and beyond, helping them find success and build an audience by sharing content on LinkedIn. This person should be passionate about working directly with our members, have an interest in leading and shaping strategy for the team, and be willing to jump in to problem-solve both the small and the big issues. We’re looking for a person who’s energized by building conversation and connecting with the community, and who has a desire to work in a fast-moving space where experimentation is key.

Responsibilities:

• Cultivate and coach executives, prominent voices, and subject matter experts to create quality content on LinkedIn, using both 1:1 and scaled approaches. 

• Develop and execute a strategy for identifying and supporting high-impact executives, prominent voices, and subject matter experts in their content journey on LinkedIn.

• Identifying, onboarding, and coaching off-platform voices on LinkedIn. 

• Ongoing community management, which includes routing issues through the right teams for resolution within a set timeframe.

• Understand the success of your community using a data-driven approach, tracking against goals.

• Work with the broader Editorial team, both in NAMER and internationally, to ensure success of the broader strategy and to connect quality content to the right audiences on the platform.

Basic Qualifications:

• 4+ years of experience in community manager, creator manager or equivalent role 

• Bachelor’s degree or equivalent experience

Preferred Qualifications:

• Experience working directly with corporate comms teams, content strategy teams, or communities of creators

• Strong community-building skills

• Experience leading and working cross-functionally

• Ability to think analytically, understand metrics and adjust strategy accordingly

• Passion for executing and iterating on strategy

• Strong communicator, able to talk/share internally and externally about LinkedIn and its offerings

• Strong communicator in multiple forms, especially in writing and presenting before groups of all sizes

• Can balance short-term wins against steady progress on the long-term vision

• Ideal candidate is a LinkedIn power user who is passionate about how we can help individuals and organizations learn and grow

 Suggested Skills:

• Relationship Management

• Content Strategy

• Consulting

• Written Communication

• Drive for results

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $97,000 to $156,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.