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SMB Relationship Manager, Sales Solutions - job 5 of 7

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for a Relationship Manager to join our Sales Solutions team in acting as a trusted adviser and bringing value to our customers. You will be responsible for helping our customers effectively engage with the LinkedIn network using our professional talent solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

  • Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients
  • Close new business consistently at or above quota level
  • Develop and execute on a strategic plan for the territory and create reliable forecasts
  • Work to develop and circulate the set of best practices that will be the foundation of this growing team
  • Listen to the needs of the market and share with product and marketing teams

Qualifications

Basic Qualifications:

  • 2+ years of applicable sales experience

Preferred Qualifications:

  • BA/BS degree or equivalent in a related field
  • Experience with SaaS sales, sales hunting and Salesforce.com platform
  • Experience with recruitment media and recruiting
  • Experience working in the recruitment consulting or staffing industry
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation and forecasting skills
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

  • Negotiation
  • Relationship Building
  • Strategic Planning
  • Forecasting 

LinkedIn is committed to fair and equitable compensation practices.

The pay range for this role is $101,000 - $145,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor .

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$123000 / YEARLY (est.)
min
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$101000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About SMB Relationship Manager, Sales Solutions, LinkedIn

Join LinkedIn as an SMB Relationship Manager on our Sales Solutions team in New York, NY, where your role will be pivotal in helping our customers thrive using our professional talent solutions. Imagine becoming a trusted adviser for businesses, ensuring they effectively engage with the vast LinkedIn network. Your daily activities will include prospecting and building strong personal relationships with potential clients, driving revenue by closing new business consistently above quota levels, and executing strategic plans for your territory. We empower you to not only achieve your personal goals but also contribute to your clients' success by listening to their needs and advocating for them internally. We’re about collaboration, so you’ll also circulate best practices within our team to help us grow together. LinkedIn promotes a flexible work environment rooted in trust and connection, and you’ll enjoy a hybrid work setup, splitting your time between home and the office based on team needs. If you have over two years of sales experience, great communication skills, and a strategic mindset, you’ll find a rewarding career here. Plus, our inclusive culture ensures that all employees feel valued and empowered to grow. Ready to help transform the way the world works? Let’s connect!

Frequently Asked Questions (FAQs) for SMB Relationship Manager, Sales Solutions Role at LinkedIn
What are the key responsibilities of the SMB Relationship Manager at LinkedIn?

As an SMB Relationship Manager at LinkedIn, you'll focus on driving revenue through strategic prospecting and building strong relationships with potential clients. Your core responsibilities include closing new business consistently at or above quota levels, executing a strategic plan for your designated territory, and developing best practices that foster team growth. Additionally, you’ll play a crucial role in understanding market needs, communicating these insights to product and marketing teams, and ultimately ensuring that your clients find success using LinkedIn's solutions.

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What qualifications are required for the SMB Relationship Manager position at LinkedIn?

To qualify for the SMB Relationship Manager position at LinkedIn, you should have at least two years of applicable sales experience, preferably within the SaaS and recruitment industries. A BA/BS degree or equivalent in a related field is preferred. Essential skills include excellent communication, negotiation, and forecasting abilities. Furthermore, a demonstrated track record in managing high-level business opportunities, combined with strategic planning skills, will set you apart in this role.

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What is the work environment like for an SMB Relationship Manager at LinkedIn?

The work environment for an SMB Relationship Manager at LinkedIn is hybrid, allowing you to work both from home and in the office as needed. This setup is designed to foster flexibility and teamwork, aligning with LinkedIn's commitment to a culture built on trust and connection. You'll be part of a supportive team that values your input, encourages collaboration, and focuses on creating opportunities for both client success and personal development.

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How does LinkedIn support the career growth of SMB Relationship Managers?

LinkedIn is deeply committed to the career growth of all its employees, including SMB Relationship Managers. The company invests in professional development by providing training programs, mentorship opportunities, and access to resources that help you enhance your skills and advance your career. By promoting a culture of inclusion, trust, and fun, LinkedIn ensures that employees feel empowered to take charge of their growth while contributing to the company's success.

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What is the compensation range for the SMB Relationship Manager position at LinkedIn?

The compensation range for the SMB Relationship Manager role at LinkedIn is competitive, with a total package between $101,000 and $145,000 USD OTE. The actual compensation offered will depend on various factors such as your skills, prior experience, and working location. In addition to the base salary, LinkedIn may offer annual performance bonuses, stock options, and other benefits that contribute to a rewarding employment experience.

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Common Interview Questions for SMB Relationship Manager, Sales Solutions
How do you approach building relationships with clients as an SMB Relationship Manager?

To effectively build relationships with clients, focus on understanding their unique needs and challenges. Engage them through active listening, ask thoughtful questions, and demonstrate that you are genuinely invested in their success. Building trust takes time, so consistently follow through on promises and maintain open communication to establish a strong rapport.

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Can you describe a time when you exceeded your sales quota in a previous role?

When discussing a time you exceeded your sales quota, illustrate the situation by explaining your goal, the challenges you faced, and the strategies you implemented to overcome them. Highlight specific actions that led to your success and don’t forget the impact your effort had on the team or organization as a whole.

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What do you know about LinkedIn’s Sales Solutions, and how can you sell our offerings effectively?

Demonstrate your knowledge of LinkedIn's Sales Solutions by discussing the various tools and services available to help clients with recruitment and talent acquisition. Emphasize how your understanding of the product can benefit clients. When selling, connect their specific needs to relevant solutions, showcasing how they can drive results and ROI through LinkedIn's offerings.

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How do you handle objections from potential clients during the sales process?

Handling objections requires a calm and constructive approach. Acknowledge the client's concerns without being defensive, ask clarifying questions to understand their viewpoint, and then provide tailored solutions or reassurances that address their objections. Use data and testimonials to reinforce your points and help shift their perspective.

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What strategies do you use to forecast your sales pipeline?

To effectively forecast your sales pipeline, I utilize a combination of historical data, current sales trends, and market insights. Implementing a structured process such as regularly revisiting and updating my pipeline ensures I can make accurate predictions. Additionally, communicating closely with team members and leveraging CRM tools to track opportunities keep my forecasts reliable.

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How would you prioritize your time between managing existing clients and seeking new business?

Prioritizing between managing existing clients and seeking new business is essential for success. I often segment my day or week into blocks where I dedicate specific time to servicing existing clients while ensuring I allocate time for prospecting new opportunities. This balance allows me to nurture my current relationships while actively expanding my client base.

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Describe a successful negotiation you led. What was your strategy?

When discussing a successful negotiation, it's important to outline the context and goals. Explain your strategy, such as focusing on mutual benefits, remaining flexible, and seeking win-win outcomes. Highlight how your effective communication and assertiveness contributed to a successful agreement, and don't forget to mention the positive impact on the client relationship.

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How do you stay updated on industry trends relevant to your clients?

Staying updated on industry trends involves actively reading reputable sources, following key influencers, and engaging in professional forums related to your clients' sectors. I also use insights from LinkedIn itself to understand changes affecting recruitment and talent solutions, which helps me provide timely and relevant advice to my clients.

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What techniques do you use for prospecting new clients?

I employ a mix of techniques for prospecting new clients, including leveraging LinkedIn for networking, utilizing referrals from current clients, and researching organizations that fit my target profile. I also attend industry conferences and events to make connections and build rapport, ensuring a steady flow of potential leads.

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Why do you want to work at LinkedIn as an SMB Relationship Manager?

When answering why you want to work at LinkedIn, focus on the company’s mission and values, how its innovative culture resonates with you, and the exciting opportunities for growth within the organization. Highlight specific aspects of the role that appeal to you, demonstrating your passion for helping clients succeed using LinkedIn’s robust talent solutions.

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As a Brand Associate, you are key in creating exceptional customer experiences, promoting brand loyalty and driving sales.

Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
April 12, 2025

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