Website Support Specialist
Dealership:
L0021 LAD AdvertisingLithia & Driveway | Website Support Specialist
Location: Medford, OR (Preferred) | Remote (Available)
Compensation: $21.00/hr
Are you the go-to person when something on a website goes wrong? Do you thrive in a fast-paced, detail-driven environment? Lithia & Driveway (LAD) is looking for a Website Support Specialist to help manage and support the online presence of our nationwide network of dealerships.
You'll play a key role in ensuring our websites are accurate, engaging, and aligned with brand standards—all while collaborating with creative teams, store leadership, and third-party vendors. Whether you're local to Medford or remote, we want someone ready to dive into digital problem-solving and support our growing team!
What You'll Do
Manage multiple dealership websites and work with leadership to keep them current
Coordinate web content updates and tasks with project managers and our creative team
Troubleshoot site and inventory errors with urgency and accuracy
Monitor websites to ensure brand, legal, and compliance standards are met
Communicate effectively with store leaders and third-party vendors
Support Lithia's SEO and digital marketing initiatives
Learn and use internal project and ticketing systems
Be available for occasional on-call weekend or holiday support
What You Bring
Strong attention to detail and time management skills
Ability to think critically and problem-solve in a fast-paced environment
Excellent written and verbal communication
Ability to work both independently and collaboratively
Experience with database integration and digital marketing is a plus
1–2 years of experience in web support or a degree in Business, Marketing, eCommerce, or Computer Science preferred—but we’ll train the right candidate!
💡 Bonus Points If You…
Have worked in a help desk or support ticket environment (Freshdesk)
Understand dealership operations or the automotive industry
Are familiar with compliance standards in advertising and digital platforms
Why Lithia & Driveway?
We're not just a car company—we're a people company. Join a supportive team that values innovation, growth, and making a real impact. You’ll gain exposure to marketing strategy, digital operations, and a thriving eCommerce ecosystem.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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Are you passionate about digital problem-solving and want to be an integral part of a dynamic team? Join Lithia & Driveway as a Website Support Specialist! This exciting role, which offers remote work opportunities (preferably centered around Medford, OR), involves keeping our vast network of dealership websites running smoothly and effectively. You will be the go-to person for all website issues, ensuring that content is engaging, accurate, and compliant with our brand standards. Your day-to-day responsibilities will include managing multiple dealership websites, coordinating updates with project managers and our creative team, troubleshooting any technical issues, and supporting our SEO and digital marketing efforts. It’s a role that thrives on detail and requires effective communication with store leaders and third-party vendors. If you have a strong attention to detail, a knack for problem-solving, or experience in web support, we want to hear from you. Plus, we offer excellent benefits to make sure you feel valued and supported as part of our Lithia family. Dive into a fast-paced and rewarding digital environment where your skills can shine and contribute to something bigger—applying to be a Website Support Specialist today might just be your next big move!
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