Engineering Specialist - Kitchen Mechanic

The Engineering Specialist - Kitchen Mechanic at Loews Hotels at Universal Orlando is primarily responsible for troubleshooting, diagnosing issues, and completing various repairs on industrial and commercial kitchen equipment. This role also includes performing preventative maintenance, managing inventory, ordering supplies and parts, and negotiating with vendors for repair services, making it essential for the seamless operation of our hotel kitchens.

To qualify as an Engineering Specialist - Kitchen Mechanic at Loews Hotels at Universal Orlando, candidates must possess an EPA 608 License and have prior experience in repairing and maintaining commercial kitchen equipment. This technical knowledge ensures that you can effectively troubleshoot problems and perform necessary repairs that keep our operations running smoothly.

As an Engineering Specialist - Kitchen Mechanic at Loews Hotels at Universal Orlando, you can look forward to various benefits including one free meal per shift, free access to theme parks, participation in a dynamic work culture, and opportunities for personal and professional growth through ongoing training and development programs.

Loews Hotels at Universal Orlando takes pride in embracing diversity and fostering an inclusive environment where all team members feel valued. The organization actively promotes teamwork, respect, and mutual support, allowing employees from various backgrounds to connect, engage, and reach their potential in their roles.

The 'power of we' culture at Loews Hotels at Universal Orlando signifies the collective strength of the team. It embodies collaboration, support, and a shared commitment to excellence, as each team member’s contribution is celebrated. This culture encourages team members to be their authentic selves while working towards common goals and enhancing the guest experience.

In your response, share specific examples of kitchen equipment you have worked with, the types of issues you have encountered, and your approach to troubleshooting. Highlight your systematic methods and problem-solving skills that led to successful resolutions.

Discuss various techniques you have utilized for repairing kitchen appliances, such as using diagnostic tools, following manufacturer guidelines, and implementing preventive maintenance strategies. Emphasize the importance of understanding equipment specifications in achieving effective repairs.

Share your approach to prioritization by discussing how you assess the urgency of each task based on factors such as equipment impact on operations and guest service. Mention any systems you use for time management to ensure timely repairs.

Explain the steps you take when ordering parts, including evaluating inventory needs, obtaining quotes, and establishing relationships with suppliers. Stress the importance of maintaining accurate records to ensure smooth operations and minimize downtime.

Illustrate your adaptability by providing examples of challenges faced during repairs and your methods for overcoming them. Emphasize your critical thinking skills and how staying calm under pressure allows you to find solutions quickly.

Discuss specific safety protocols you adhere to when working with electrical and mechanical systems, such as wearing protective gear, following lockout/tagout procedures, and ensuring the equipment is properly de-energized before starting repairs. This reflects your commitment to maintaining a safe environment.

Highlight the benefits of preventative maintenance, such as reducing the likelihood of equipment failure, extending the lifespan of appliances, and improving efficiency. Provide examples of preventative measures you have put in place in previous roles.

List down the specific tools and equipment you are familiar with, such as diagnostic machines, hand tools, and specialized kitchen repair tools. This showcases your hands-on experience and technical skills relevant to the role of Engineering Specialist - Kitchen Mechanic.

Share your strategies for effectively communicating with kitchen staff, whether it’s through regular check-ins, maintenance logs, or collaborative troubleshooting sessions. This illustrates your commitment to teamwork and customer service.

Articulate your passion for providing high-quality services in a hospitality environment and your admiration for Loews Hotels’ commitment to a supportive and dynamic workplace culture. This personal touch can make a lasting impression.