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Retail Merchandising Associate - Polo, Woodfield - Full Time

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Summary

The Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and execution of strategic merchandising initiatives within the store. By suggesting vendor products and maintaining high merchandising standards, you will create a memorable shopping experience for customers. You will also identify and give feedback on what is working, what isn’t, and how to address slow-selling areas.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

  • Merchandise discounts 
  • Performance-based incentives 
  • Annual merit review 
  • Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

  • Drive sales by sharing product knowledge, trends and style inspiration 
  • Merchandise new deliveries from vendor(s) and follow brand-specific merchandise execution guides and standards
  • Communicate customer needs and shopping patterns on a regular basis to store leadership and vendor(s)
  • Work with store teams to drive best practices for sales and execution 
  • Ensure sales floor is properly signed for sales and markdowns 
  • Follow store’s audit policies and procedures
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Product Knowledge: Good understanding of customer needs and able to communicate product knowledge, trends, and style inspiration to store leadership and vendor(s)

Communication: Comfortable communicating virtually, via phone, and in person 

Adaptability: Able to adapt quickly to changing priorities with a sense of urgency while staying organized

Teamwork: Ability to work as part of a team, as well as independently

Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Collaboration: Partnership with the total team to drive sales and deliver the customer experience

Who you are

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Enjoy meeting people, learning about them, and sharing information 
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem
  • Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English
  • High School diploma or equivalent
  • Minimum 1 year previous retail experience

Essential Physical Requirements

  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
  • Frequent use of computers and handheld electronic equipment.
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders. 
  • Lifting and moving items weighing up to 30 lbs.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

 

 

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$30000K
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What You Should Know About Retail Merchandising Associate - Polo, Woodfield - Full Time, Macy's Jobs

Become a key player at Macy’s as a Retail Merchandising Associate in the vibrant environment of Polo, Woodfield. For over 160 years, Macy’s has woven itself into the fabric of American retail, creating moments that resonate with millions every day. As a Retail Merchandising Associate, you'll be the driving force behind our merchandising strategies, ensuring that the shopping experience is nothing short of exceptional. Your role will involve showcasing vendor products, maintaining high merchandising standards, and promoting strategic initiatives that boost sales. You'll be the go-to expert, sharing valuable insights with both customers and colleagues about the latest trends and styles. Whether it's busy holiday seasons or weekday rushes, adaptability and teamwork are your strengths. Enjoy a workplace that values community, offering benefits such as health coverage, a 401(k) match, and generous paid time off. Plus, you'll have opportunities for learning and career growth while joining a company that encourages volunteerism and connections through Colleague Resource Groups. If you’re passionate about retail and making a real impact, we invite you to become a part of Macy’s memorable journey. Apply today and let’s create extraordinary experiences together!

Frequently Asked Questions (FAQs) for Retail Merchandising Associate - Polo, Woodfield - Full Time Role at Macy's Jobs
What responsibilities does a Retail Merchandising Associate at Macy's involve?

As a Retail Merchandising Associate at Macy’s, you will drive sales by leveraging your product knowledge and creativity to execute strategic merchandising initiatives. Your responsibilities include merchandising new deliveries, communicating customer preferences to store leadership, ensuring the sales floor is properly signed, and adhering to store policies that enhance customer experiences.

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What skills are necessary for a Retail Merchandising Associate at Macy's?

Success as a Retail Merchandising Associate at Macy’s requires strong product knowledge, excellent communication skills, and adaptability to changing priorities. You'll need to work effectively in a team as well as independently, demonstrating exceptional interpersonal skills to foster positive relationships with colleagues and customers alike.

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What are the qualifications required for the Retail Merchandising Associate position at Macy's?

To become a Retail Merchandising Associate at Macy’s, candidates should possess a high school diploma or its equivalent and ideally have at least one year of retail experience. Strong communication skills and the ability to adapt to varying schedules are also essential, as the role requires flexible availability, including nights and weekends.

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How does the Retail Merchandising Associate contribute to Macy's sales performance?

The Retail Merchandising Associate is integral to Macy's sales performance, as their role involves identifying trends and customer preferences to optimize product placement and merchandising efforts. By sharing insights with store leadership and working collaboratively with team members, they help to enhance the shopping experience and drive sales growth.

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What are the career growth opportunities for Retail Merchandising Associates at Macy's?

At Macy’s, Retail Merchandising Associates have numerous opportunities for career advancement. With a focus on continuous learning and development, associates can explore leadership positions, specialized retail roles, and even cross-departmental opportunities as they grow and build their skills within the company.

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Common Interview Questions for Retail Merchandising Associate - Polo, Woodfield - Full Time
Can you describe your experience with merchandising in retail?

When answering, focus on tangible experiences that showcase your understanding of merchandising principles, such as how you implemented strategies that boosted sales or rearranged displays to enhance visibility.

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How do you handle feedback on your merchandising decisions?

Showcase your ability to accept constructive criticism with an open mind. Discuss how you’ve used feedback to improve your work and the positive outcomes that resulted.

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What strategies would you use to drive sales in a busy season?

Discuss approaches like promoting trending items, placing high-demand products in key areas, and utilizing visual displays effectively to capture customer attention.

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How comfortable are you working in a fast-paced environment?

Provide examples of past experiences in high-pressure situations, emphasizing your ability to stay organized, prioritize tasks, and collaborate with a team.

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What techniques do you use to stay informed about product trends?

Mention methods such as conducting market research, following industry publications, and engaging with customers to gather insights on their preferences.

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Can you give an example of how you effectively communicated with a team?

Share a specific instance where clear communication led to successful collaboration and positive outcomes, focusing on your role and the strategies utilized.

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How do you prioritize multiple tasks during peak periods?

Discuss a system you use to evaluate task urgency and importance, and how you adapt your strategy to remain efficient without sacrificing service quality.

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How do you handle difficult customers while maintaining a positive experience?

Explain your approach to conflict resolution, emphasizing patience, empathy, and genuine interest in resolving issues to maintain customer satisfaction.

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What role do you think a Retail Merchandising Associate plays in customer engagement?

Highlight the importance of creating memorable shopping experiences through engaging merchandising presentations and product knowledge, which ultimately encourages customers to return.

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Why do you want to work as a Retail Merchandising Associate at Macy's?

Express your enthusiasm for Macy’s culture and history, and how the role aligns with your interests in retail and customer service while contributing to memorable experiences.

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Medical Insurance
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Mental Health Resources
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DATE POSTED
March 29, 2025

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