Emerging Enterprise Account Manager, NAMER

An Emerging Enterprise Account Manager at Mural is tasked with developing strategic relationships with named enterprise accounts. Responsibilities include managing customer business, driving product adoption, handling renewals, and expanding into new departments. They will also collaborate with Customer Success to execute growth strategies and work closely with marketing to generate demand.

To qualify for the Emerging Enterprise Account Manager role at Mural, candidates should have at least 5 years of sales experience in selling to Fortune 1000 companies. A proven sales track record, familiarity with B2B solution sales, and experience navigating legal and procurement processes are also essential.

The Emerging Enterprise Account Manager collaborates closely with the Customer Success team to promote product utilization and ensure customer satisfaction. Additionally, they will work alongside the marketing team to create impactful account-based marketing campaigns that boost awareness and demand for Mural's offerings.

Important skills for success in the Emerging Enterprise Account Manager role at Mural include excellent written and verbal communication, strategic thinking, the ability to build strong executive relationships, and experience with multi-threaded sales techniques. Familiarity with CRM tools like SFDC is also crucial for managing leads and follow-ups effectively.

The salary range for the Emerging Enterprise Account Manager position at Mural is between $90,000 and $112,000, plus benefits. Compensation will depend on various factors, including location, level of experience, and specific job-related skills.

In answering this question, highlight specific experiences with enterprise sales processes, focusing on your achievements and how your approach has helped close deals with large organizations.

Discuss your strategies for building rapport and trust, such as understanding their business challenges and how you can provide solutions that align with their goals.

Explain your methods for identifying new opportunities within companies, such as using data analytics or stakeholder engagement to uncover areas where Mural can add value.

Share your experiences working closely with customer success teams to develop adoption strategies and your methods for measuring customer satisfaction and product utilization.

Provide a detailed account of a negotiation scenario, emphasizing your approach, the challenges faced, and how you achieved a positive outcome that benefited both parties.

Discuss your methods for researching industry news, attending relevant webinars, and networking with other professionals to remain informed about changes that could impact Mural's growth.

Highlight past experiences where you've collaborated with marketing teams to create tailored campaigns, focusing on how these campaigns have driven results among specific accounts.

Outline your strategy for tailoring the pitch to meet the client's needs, including researching their business model and how Mural's solutions can address their unique challenges.

Emphasize the importance of clear communication, both in articulating Mural's value proposition and in maintaining open lines with clients throughout their journey.

Discuss your techniques for addressing objections, focusing on empathy, active listening, and presenting counterarguments backed by data or case studies that illustrate Mural's solutions.