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Tyler Union- Sales Engineer - East Region

Company Description

Tyler Union, a division of McWane, Inc, the nation’s leading manufacturer of Ductile Iron Waterworks Fittings and Appurtenances has an immediate opening for a Sales Engineer- East region. This position would include the NE and SE regions (ME, VT, NH, MA, RI, CT, NY, PA, NJ, MD, DE, WV, VA, MI, OH, IN, KY, TN, AL, GA, NC, SC, AR, MS, LA, & FL). Tyler Union's main manufacturing facility is located in Anniston, AL. 

The Sales Engineer is a highly experienced and trained representative of Tyler Union with extensive contacts in the contractor, engineering and utility communities, plus a high level of recognized expertise in these communities nationwide. This representative would be able to significantly contribute to winning major projects by enhancing the Company’s position through improved specifications and market perception, creating greater customer loyalty. The Sales Engineer’s primary function will be to support the sales team, as well as call on the top 50 utilities/municipalities and engineers. Proactively promotes The McWane Way principles, values, and behaviors and lives the Compass Culture.

The position offers a comprehensive benefits package, including health, life, dental, and vision insurance, disability coverage, vacation, holiday pay, and a 401(k) plan.

Take a tour of Tyler Union here.

All candidates offered employment must submit to a drug screen, physical, and background check.  

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

  • Follow all processes and procedures associated with the Tyler Union Safety Management Program.  Advise management of any deviations from this program.
  • Call on city engineers and specifying officials throughout the country, both in support of Territory Managers and independently concentrating on major national firms.
  • Attain a personal relationship with as many engineers and officials as possible.
  • Join AWWA and attend meetings as time allows.
  • Attend National, State and Local code meetings and conferences where beneficial.
  • Be “the authority” on all Tyler Union products. Be the “go to individual” for all design, installation and product issues concerning fittings, gaskets, restraints and other specialty products, etc. within the engineering and code community.
  • Promote the use of domestic materials through specifications and training sessions
  • Present programs to engineering and specifying groups. Organize Lunch & Learn programs with the help of Territory Managers.
  • Travel with Territory Managers when making engineering and specification calls so the Territory Manager can gain knowledge and experience with that environment.
  • Maintain contact listing of all major engineering firms and code enforcement agencies in the region. This information will need to be entered into the CRM system.
  • Field support for job-site trouble shooting.
  • Assist as needed in product complaint investigations
  • Project/Bid reporting while project is in planning, predesign, design and pre-bid stages.
  • Provide pertinent and assigned Sales Reports.
  • Product and specification promotion through creating, arranging and participating in training sessions and various trade associations.
  • Create, produce and submit papers and presentations for submission to trade associations and groups.
  • Participate in development and maintenance of Sales New Hire Training.
  • Provide new sales hires with technical training via plant experience, jobsite visits and classroom instruction.
  • Participate in all Sales technical training programs.
  • Plan sales calls and activities at least 2 weeks in advance using Outlook Calendar.
    • Due to unforeseen circumstances such as field complaints, the Sales Engineer will occasionally be required to adjust travel plans on short notice.
  • Maintain entry accuracy and completeness of calls, activities and pursuits into CRM.
  • Make an average of 10 Sales calls per week.
  • Submit expense reports weekly.
  • Prospecting, customer and lead development.

Qualifications

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree in an Engineering discipline, P.E. preferred.
  • Ten (10) years’ experience in a high-profile position in the utility, water, wastewater or construction industry may be considered in lieu of an Engineering Degree.
  • Proficient in Microsoft Office applications and database usage.
  • Knowledge of Water and Wastewater Systems and Operations.
  • Must possess a valid driver’s license
  • Must be willing to relocate (if necessary)
  • Must be willing to travel a minimum average of 3 nights per week.
  • Previous proven sales experience in a spec-driven environment a plus.

Additional Information

KNOLWLEDGE, SKILLS, ABILITIES, and WORK ACTIVITIES

  • Knowledge required to perform this job successfully includes sales and marketing; customer and personal service; and administration and management.
  • Skills required to perform this job successfully include active listening; speaking; persuasion; social perceptiveness; critical thinking; negotiation, reading comprehension; service orientation, active learning; coordination; judgement and decision making; and monitoring.    
  • Abilities required to perform this job successfully include oral comprehension; oral expression; speech clarity; speech recognition; written comprehension; written expression; problem sensitivity; deductive reasoning; near vision; category flexibility; fluency of ideas; inductive reasoning; information ordering; and originality.
  • Work activities required of this job include selling or influencing others; communicating with others outside the organization; establishing and maintain interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decision and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.
  • Physical activities that require considerable use of arms and legs and moving the whole body include climbing, lifting up to 50 pounds, balancing, walking, standing, stooping, and handling tools and materials.
  • While training in the foundry, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Tyler Union- Sales Engineer - East Region, McWane, Inc.

Are you a dynamic and driven individual ready to take on the role of Sales Engineer at Tyler Union? Based in Anniston, AL, Tyler Union is a proud division of McWane, Inc., recognized nationwide for our superior Ductile Iron Waterworks Fittings and Appurtenances. In this role, you’ll have the unique opportunity to represent our company across the East Region, including states from Maine to Florida. As a Sales Engineer, you'll be tasked with building robust relationships with contractors, engineers, and utility communities while strategically promoting Tyler Union’s products. Your expertise will play a pivotal role in securing major projects by improving specifications and enhancing customer loyalty. You'll work closely with the sales team and directly engage with key municipalities and engineering firms. Imagine making impactful calls, leading training sessions, and attending industry conferences—all while embodying The McWane Way principles. The ideal candidate will have a Bachelor’s in Engineering (P.E. preferred) and extensive industry experience, amounting to at least ten years in a related field. This is more than just a job; it’s a chance to influence and inspire within the waterworks industry while collaborating in a supportive, values-driven environment. A comprehensive benefits package awaits you, so if you’re ready to make a real difference and join a powerhouse in waterworks, come be a part of Tyler Union! Check out what we do and where you could fit in by taking a virtual tour of our facility.

Frequently Asked Questions (FAQs) for Tyler Union- Sales Engineer - East Region Role at McWane, Inc.
What are the main responsibilities of a Sales Engineer at Tyler Union?

As a Sales Engineer at Tyler Union, you will engage with city engineers and design officials while supporting territory managers in the East Region. Your responsibilities include establishing relationships with key clients, presenting product specifications, providing field support for job-site troubleshooting, and representing Tyler Union at industry meetings and conferences.

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What qualifications are needed to apply for the Sales Engineer position at Tyler Union?

To qualify for the Sales Engineer role at Tyler Union, candidates should ideally hold a Bachelor’s Degree in Engineering, possess a P.E. license and have at least ten years of relevant experience in the utility or construction industry. Proficiency in Microsoft Office and a strong understanding of water and wastewater systems are also necessary.

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How does Tyler Union support professional development for the Sales Engineer role?

Tyler Union values continuous learning and offers robust training programs for Sales Engineers. This includes hands-on experiences at the manufacturing facility, technical training related to products, participation in trade associations, and opportunities to develop and present training sessions to engineers and stakeholders.

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What is the travel requirement for the Sales Engineer position at Tyler Union?

The Sales Engineer role at Tyler Union requires a willingness to travel throughout the East Region, with an expected average of three nights away per week for client engagements and visits. This travel enables you to foster relationships and fully understand the needs of engineering communities across multiple states.

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What benefits can one expect as a Sales Engineer at Tyler Union?

Working as a Sales Engineer at Tyler Union comes with a comprehensive benefits package that includes health, dental, vision, and life insurance, along with disability coverage, paid vacation and holidays, and a 401(k) plan. These benefits reflect our commitment to the well-being and growth of our employees.

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Common Interview Questions for Tyler Union- Sales Engineer - East Region
Can you explain how your past experiences have prepared you for the Sales Engineer position at Tyler Union?

When answering this question, it’s essential to focus on specific examples from your past roles that align with the responsibilities at Tyler Union. Discuss any relevant projects, relationships built within the engineering and municipal sectors, as well as experience dealing with specifications in your previous positions.

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Describe a challenging sales situation you encountered and how you overcame it.

Highlight a specific challenge, ideally related to complex specifications or a tough client scenario. Explain your approach to resolving the issue by employing persuasive techniques, technical knowledge, and your excellent interpersonal skills to ultimately turn things in your favor, showcasing your problem-solving abilities relevant for Tyler Union.

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How would you promote Tyler Union's products to potential clients?

To effectively respond to this question, outline strategies like building relationships through networking, understanding client needs deeply, and providing informative training sessions. Highlight your comfort with technical presentations and showcase your awareness of industry trends that can influence the product's specifications.

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What strategies do you use to establish long-lasting relationships with customers or clients?

It's important to emphasize your focus on listening to client needs, your proactive follow-up skills, and creating value through your expertise. Discuss examples of how you've maintained client relationships over time and helped them achieve their goals, all while enhancing the company's reputation.

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Tell us about your experience with training or educating clients on technical products.

Your answer should cite specific instances where you’ve successfully conducted training sessions or educational programs. Explain how you tailored your approach based on your audience’s expertise level, the positive outcomes of these sessions, and how this experience will benefit your role at Tyler Union.

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What do you believe is the most critical skill for a Sales Engineer at Tyler Union?

Focus your response on a combination of technical knowledge and interpersonal skills. Emphasize the importance of being able to communicate technical aspects effectively while also being persuasive and relatable to potential clients. Support your answer with personal examples from your career.

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How do you handle criticism or feedback from clients or peers?

Discuss your view of feedback as an opportunity for growth. Provide an example of when you received constructive criticism and how you effectively integrated that into improving your work approach or client relationships, illustrating your adaptability.

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Can you share any strategies you use for effective territory management?

Share your methods for planning, maintaining contact with key accounts, and tracking progress using CRM tools. Discuss how you prioritize your time for travel and calls to ensure you are maximizing your effectiveness in the field as a Sales Engineer.

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What do you know about Tyler Union and its core values?

Demonstrate your knowledge about Tyler Union's history, mission, and core values, especially The McWane Way. Highlight how these align with your personal values and professional conduct, showcasing your suitability for the role.

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Why are you interested in the Sales Engineer role at Tyler Union?

Articulate your enthusiasm for the role by connecting your career aspirations with the mission and products of Tyler Union. Explain how your background makes you a perfect fit and why you believe you can contribute to the company's success in the industry.

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McWane, headquartered in Birmingham, Alabama, and established in 1921, is a waterworks, fire protection, and technology manufacturing company. They specialize in ductile iron products, plumbing products, fire extinguishers, fire suppression syste...

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April 3, 2025

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