Digital Pick up Team Leader
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
What You'll be Doing:
- Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
- Responsible for staffing, selection and hiring to achieve staffing needs.
- Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
- Documents and applies disciplinary actions and makes recommendations concerning discharge.
- Responsible for P&L, achieving sales and maintaining shrink for the department.
- Models exceptional, fast and friendly customer service.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
- Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
- Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
- Communicates the Meijer Friendly Initiative in all team meetings and conversations.
- Promotes a safe work environment.
- Reliable and consistent attendance required.
- Performs other duties as assigned.
What You Bring with You (Qualifications):
- High school diploma or its equivalent required.
- 2-3 years of related retail experience.
- One year of management experience.
- Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
- Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
- Demonstrated ability to resolve conflict and by addressing root cause issues.
- Demonstrated ability to manage multiple tasks.
- Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
- Demonstrated ability to lead an organization that practices working safely at all times
- Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
- Successful completion of all required certifications.
Average salary estimate
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Are you ready to step into a leadership role and make a real difference in your community? Meijer is looking for a Digital Pick Up Team Leader to join our thriving team in Knapps Corner, Grand Rapids, MI. At Meijer, we pride ourselves on being a family company that serves our teammates and the community alike, providing not just a job, but a career full of growth and opportunity. As a Digital Pick Up Team Leader, you'll play a pivotal role in overseeing day-to-day operations while mentoring a dedicated team of associates. You'll be responsible for ensuring excellent customer service, driving sales, and maintaining our store's inviting appearance. We’re committed to your development, offering programs to help you advance in your career, alongside perks like weekly pay, paid parental leave, and discounts. Your typical day will include motivating your team to exceed customer expectations, staffing and hiring to meet operational goals, and communicating through the Meijer Friendly Initiative to foster a positive shopping atmosphere. If you're an experienced leader with a passion for exceptional service, a knack for teaching others, and a green thumb for growing store sales, we want you on our team. Join us at Meijer to boost your career while serving the community you love.
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Meijer, it's not just a brand name, it’s a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, and still family owned today, we treat our Team Members like they’re family. We want to see them happy, growing, and successfu...
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