Meteor Education is seeking an experienced Project Manager for their ATC Sales West Studio, responsible for leading projects from planning through completion while ensuring excellent customer service and profit protection.
Responsibilities: Key responsibilities include project planning and management, maintaining project documentation, overseeing installation implementation, and ensuring timely project close-outs.
Skills: Expected skills include problem-solving, excellent communication, organizational abilities, and a customer service mindset, with at least 3 years of relevant experience.
Qualifications: A high school diploma is required with a preference for a bachelor's degree; experience in the school furniture industry is a plus.
Location: The position is based in Phoenix, AZ, with frequent travel required across the Western Region of the United States.
Compensation: $60000 - $80000 / Annually
JOB TITLE: Project Manager
DEPARTMENT: ATC - Sales West Studio
REPORTS TO: President, COE of ATC
FLSA STATUS: Exempt
JOB TYPE: Full Time
COMPENSATION: $60k-$80k
LOCATION: Phoenix, AZ and Western Region of United States
SUMMARY OF POSITION
Meteor Education, LLC (“Meteor Education”) completed an acquisition of Advanced Technologies Consultants, Inc. (“ATC”) on June 11, 2024, and by leveraging the strength of both organizations, and our employees, we look forward to our collective success.
Meteor Education, also known as ATC, is dedicated to transforming learning experiences in schools by aligning pedagogy, space, and technology. Our goal is to create dynamic educational environments that foster effective and inspiring learning. We work closely with schools to understand their unique needs and support them in shaping spaces that meet their educational goals.
The Project Manager owns the fulfillment of assigned projects, exceeding the expectations of the customer, and ensuring profit protection. This involves managing the order process for our clients through order entry, delivery scheduling, installation coordination, onsite project management and punch list processing. The candidate will lead through influence as well as detailed planning, coordination and communication with customers, vendors, installers, and the project team.
ESSENTIAL RESPONSIBILITIES
Project Planning, Coordination and Management
• Attends project meetings as required to establish overall project scope in concert with Solution Design Specialists and manage projects from purchase order through completion.
• Coordinates with Solution Design Specialist to develop work plans, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goals.
• Reviews project site, plans, and product specifications.
• Communicates proactively and effectively with customers and provides detailed project updates.
Project Administration
• Maintains detailed project documentation of key project decisions including customer requests and revisions.
• Provides timely communications throughout project to client, third parties, and the Solution Design Specialist.
• Manages accurate and detailed record keeping including receiving documentation, time sheets and contract adherence, sign-offs and approvals, and key decision records.
Project/Installation Implementation
• Works collaboratively with Solution Design Specialist to deliver exceptional customer journey.
• Performs on-site leadership, strategic site visits, and attends walk-throughs as required.
• Keeps current with ERP database, all acknowledgments and estimated delivery dates, engaging in continuous follow-up, and expediting with freight suppliers and factories.
• Reviews open projects and Unbooked Sales Report on a weekly basis ensuring all forecasted dates are current.
• Ensures all proof of delivery documents and field paperwork are submitted in a timely manner.
• Frequent and/or overnight travel is required for this position.
Punch and Project Close-Out
• Performs project walk-through and is responsible for developing punch list with the third-party installer and punch list resolution.
• Confirms project completion.
• Manages all final project close-out requirements including contract requirements and client signoffs.
• Coordinates with billing and ensures timely submission of invoices.
QUALIFICATIONS
• High School diploma or its equivalent required. Bachelor’s degree preferred
• Demonstrated problem solving and negotiation skills
• Excellent customer service skills with a minimum of 3 years experience
• Demonstrated multi-tasking and organizational skills
• Excellent written and oral communication skills with attention to detail
• School furniture industry experience a plus
NOTE: All Meteor new hires are expected to attend an in-person cultural orientation (approx. 1 week) which requires travel to our home office in Gainesville, FL. Employees may also be required to travel and attend annual company meetings and events. All business-related travel expenses will be paid for by Meteor per our company travel and expense policy.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
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If you're looking for a challenging yet rewarding opportunity as an ATC Project Manager with Meteor Education in sunny Phoenix, AZ, this role could be your next great adventure! In this position, you'll take the reins on exciting projects, leading them from the initial planning stages right through to completion while ensuring that our clients receive top-notch customer service and that we protect our profits. Your daily responsibilities will focus on key areas such as project planning and management, documentation, and overseeing installation implementation. You'll need to harness your excellent communication skills to keep everyone in the loop, from vendors to clients, making sure that deadlines are met and that projects run smoothly. With at least 3 years of relevant experience under your belt, you're already familiar with the challenges of this dynamic environment, and ideal candidates will have a customer-first mindset and be problem-solvers at heart. A high school diploma is a must, but we’d prefer you to have a bachelor’s degree. Experience in the school furniture industry will definitely give you an edge! Frequent travel will be required across the Western Region of the U.S., so prepare to be on the move as you bring learning spaces to life. At Meteor Education, we're all about creating innovative learning experiences, and as our ATC Project Manager, you'll play a vital role in shaping these environments for schools. Are you excited about the chance to work in a fulfilling role that allows you to make a positive impact? Let’s make education better together!
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