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RN Director of Clinical Services - Home Healthcare

Company Description

MGA Homecare specializes in providing private duty nursing, personal care services, and therapy to the medically complex population. We deliver high-quality care in the home and community-based setting, the setting which is the lowest cost to the payers. We aim to be the employer of choice and the partner of choice to referral sources, state government agencies, and health plans. We currently provide care in Arizona, Colorado, and Texas, with a plan to grow into new states and markets.                         

We are growing and have an immediate opening for a Director of Clinical Services to join our team in Colorado Springs. 

If you are seeking a rewarding career opportunity with a growing healthcare company that values its employees and patients, then apply now to join the MGA family!

Job Description

Reports directly to the Area VP of Clinical Operations and oversees all aspects of home health clinical services. The DOCS is responsible for the overall clinical development of all MGA programs and staff. This includes direct supervision of clinical staff and training and compliance oversight for all case management staff. The DOCS is responsible for creating and implementing Clinical Development Plans (CDP) that are specific to the needs of the various case management cases. 

Duties and Responsibilities  

Clinical Services Supervision 

  • Supervise, train and oversee staff development of all clinical staff and unlicensed employees while working with program management personnel. 
  • Ensures effective service delivery of clinical case consultations being executed by clinical staff. 
  • Assist in interviewing, hiring, and training employees; planning and scheduling/assigning on-going workload assignments; adjusting program and project priorities in consultation with Chief Programs Officer and program leaders; and preparing schedules for work completion. 
  • Responsible for appraising performance; conducting weekly supervision meetings with staff; rewarding and disciplining employees; addressing complaints and resolving problems 

Program Development, Management and Evaluation 

  • Prepare progress and performance reports for internal and external communication. 
  • Establish agency policy and protocol in all areas of clinical service and work with Managing Directors, Chief Program Officer, and program management staff to ensure that best practices are being effectively executed so the clinical needs of all of the agency clients are addressed. 
  • Manage and facilitate multiple projects and teams simultaneously 
  • Assist in all areas of program development and evaluation to ensure that programs are effective, efficient, and consistent with the organization’s mission and goals. 
  • Participation in MGA programs, Fall Prevention, Risk Management, and new program development. 
  • Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards. 
  • Attends developmental in services, readily seeks available continuing education to remain current in the field. 

Supports and executes the mission, ethics, and goals of the company effectively. 

  •  Represents themselves in a positive and professional manner in the company and community. 
  • Adheres to dress code with a clean and neat professional appearance. 
  •  Reports on time and as scheduled to complete work within the designated time. 
  • Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicate with executive team.

Qualifications

Requirements

  • Registered Nurse with a minimum 3 years clinical experience, preference given for home health and management experience. Bachelor's degree preferred.
  • Current State license with no restrictions or demonstrated equivalent experience providing direct oversight of clinical staff
  • Experience with supervising licensed staff and providing clinical supervision
  • Excellent written and oral communication skills, interpersonal skills, and ability to work both individually and as part of a team in a fast paced, professional environmet.
  • Ability to pass a background check

Additional Information

  • Base Salary of $80,000 - $100,000 + bonus potential
  • Weekly paychecks 
  • Medical, Dental & Vision Coverage – Available 1st of the month following 30 days of employment
  • Health Savings Accounts (HSA)
  • Flexible Spending Accounts (FSA)
  • Voluntary Short Term & Long Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 7 Company Paid Holidays
  • 100% Company Paid Life Insurance
  • Voluntary Life Insurance
  • Accident, Hospital, and Critical Illness Insurance
  • Identity Theft Protection Plan
  • Discounted Legal Care Plan

All your information will be kept confidential according to EEO guidelines.

For more information about career opportunities with MGA Homecare, please visit our website: www.mgahomecare.com

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What You Should Know About RN Director of Clinical Services - Home Healthcare, MGA Homecare

At MGA Homecare, we are excited to announce an opportunity for a passionate RN Director of Clinical Services in beautiful Colorado Springs, CO! If you are dedicated to improving the lives of the medically complex population and have a knack for leadership, this role could be your next great adventure. As the RN Director of Clinical Services, you will work closely with our Area VP of Clinical Operations, overseeing all home health clinical services. Your responsibilities will include supervising a dynamic team of clinical staff, developing training programs, and ensuring that we deliver the highest quality of care to our clients. This isn't just about management; it's about creating innovative Clinical Development Plans that address the unique needs of our clientele. You’ll also play a critical role in program development, compliance oversight, and team performance management, ensuring that our operations run smoothly and efficiently. We’re looking for an individual who thrives in a collaborative environment, possesses strong communication skills, and is committed to ongoing professional growth. With MGA Homecare, you'll have the chance to make a real impact while enjoying benefits like weekly pay, comprehensive health coverage, and generous paid time off. If you're ready to join a caring community that values both its staff and patients, we’d love to meet you. Come be a part of a company that’s on the path of growth and excellence in home healthcare!

Frequently Asked Questions (FAQs) for RN Director of Clinical Services - Home Healthcare Role at MGA Homecare
What are the key responsibilities of an RN Director of Clinical Services at MGA Homecare?

The RN Director of Clinical Services at MGA Homecare is pivotal in overseeing all clinical operations in home health care. Key responsibilities include supervising and training clinical staff, developing and implementing clinical development plans, ensuring compliance with local and federal regulations, and managing program evaluations. This role involves a blend of administrative duties and direct clinical oversight for optimal patient care.

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What qualifications do I need to apply for the RN Director of Clinical Services position at MGA Homecare?

To qualify for the RN Director of Clinical Services position at MGA Homecare, candidates must be a Registered Nurse with at least three years of clinical experience, preferably in home health. Management experience is preferred, and a Bachelor's degree is also advantageous. Furthermore, applicants must hold a current state license without restrictions and possess the ability to oversee licensed clinical staff effectively.

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How does MGA Homecare ensure the quality of care provided under the RN Director of Clinical Services?

MGA Homecare prioritizes quality care through structured training, supervision, and implementation of evidence-based practices. The RN Director of Clinical Services is responsible for establishing agency policies, conducting performance evaluations, and adapting clinical protocols based on regulatory standards and patient feedback, all to ensure the highest quality of care for clients.

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What is the work environment like for an RN Director of Clinical Services at MGA Homecare?

The work environment for an RN Director of Clinical Services at MGA Homecare is supportive and collaborative, emphasizing teamwork in a professional setting. You’ll work closely with various clinical teams, program management staff, and community resources, allowing for a dynamic and engaging atmosphere that encourages learning, growth, and compassionate care.

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What kind of professional development opportunities does MGA Homecare offer for its RN Director of Clinical Services?

MGA Homecare values the professional growth of its RN Director of Clinical Services and supports this through continuing education opportunities, training sessions, and in-service development. The company encourages active participation in industry-related workshops, ensuring that our directors stay updated with the latest in healthcare practices and innovations.

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Common Interview Questions for RN Director of Clinical Services - Home Healthcare
What experience do you have in managing clinical staff?

When discussing your experience in clinic staffing management, focus on specific examples of how you've successfully supervised and trained teams. Highlight your leadership style, conflict-resolution skills, and ability to motivate staff to perform to the best of their ability.

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How do you ensure compliance with healthcare regulations in your role?

To ensure compliance, illustrate your approach to staying abreast of local, state, and federal regulations. Discuss methods you use to integrate compliance into staff training, as well as your philosophy on continuous monitoring and reporting within the organization.

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Can you describe your experience developing Clinical Development Plans?

In your response, provide examples of specific Clinical Development Plans you've created or implemented. Explain your process in assessing the needs of clinical cases and how you tailored your plans to meet those needs effectively.

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How do you handle conflicts within your team?

Address conflict resolution strategies that you've employed in the past. Talk about your philosophy on open communication, mediation techniques, and ensuring that all team members feel heard and valued in the resolution process.

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What strategies do you use to manage multiple projects simultaneously?

Discuss your organizational and prioritization skills. Provide examples of tools or methods you use for task management, and emphasize how you balance multiple responsibilities while ensuring quality care and service delivery.

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What role do you think communication plays in clinical services management?

Communication is crucial in clinical services management. Highlight your belief in transparent communication with teams, patients, and stakeholders. Use examples to show how effective communication can lead to better clinical outcomes and team cohesion.

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How do you measure the success of your clinical programs?

When measuring success, talk about the specific metrics or KPIs you track to evaluate clinical programs. Discuss your experience with data analysis, feedback collection, and how this informs adjustments and improvements in services.

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What is your approach when onboarding new clinical staff?

Explain your comprehensive onboarding approach for new clinical staff. Highlight the importance of mentorship, training sessions, and gradual integration into the role to foster a supportive learning environment.

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Can you give an example of a challenging situation you've faced in clinical management?

Provide a specific scenario where you faced a challenge, detailing your thought process, the actions you took, and the outcome. This shows your ability to handle difficulties effectively while maintaining a positive and professional environment.

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What excites you about working in home healthcare?

When answering, reflect on your passion for patient-centered care and improving lives in a home setting. Share personal anecdotes or motivations that drive your commitment to the home healthcare field, highlighting your understanding of its importance.

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MGA Homecare provides exceptional services, resources, and support to families navigating in-home care for children with specialized medical needs.

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Full-time, on-site
DATE POSTED
March 9, 2025

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