Housekeeper

As a Housekeeper at Midland, your key responsibilities include performing thorough cleaning duties in patient rooms, nursing stations, lounges, restrooms, offices, and clinic areas. You'll be tasked with trash removal, daily and specialized cleaning processes, and maintaining a safe and welcoming environment for both patients and staff.

While a high school diploma is preferred for the Housekeeper position at Midland, relevant work experience in housekeeping or environmental services is highly valued. We are also open to candidates who demonstrate a strong commitment to cleanliness and customer service.

Housekeepers at Midland work the 2nd shift, from 3 PM to 11:30 PM, and are required to work rotating weekends. This schedule is ideal for those seeking evening hours.

The Housekeeper position at Midland requires physical fitness, including the ability to stand, walk, reach, lift (up to 35 lbs for clinical staff and 50 lbs for non-clinical staff), and perform various cleaning tasks. Reasonable accommodations are available to support individuals with disabilities.

At Midland, we believe in supporting our Housekeepers through proper training and creating a positive work environment. We ensure that all staff members are knowledgeable about cleaning protocols and customer service to enhance both their professional growth and the overall experience for our patients.

When asked about prioritization in your Housekeeper role, mention how you assess the urgency of cleaning tasks based on patient needs and common areas. Highlight any methods you use to stay organized and efficient, demonstrating your ability to manage time effectively.

To answer this question, consider a specific example from your experience where you faced a challenging cleaning task, such as a discharge cleaning. Discuss how you approached the situation, the steps you took to ensure cleanliness and safety, and the positive outcomes that resulted.

For this question, share your knowledge of various cleaning processes such as daily cleaning, isolation procedures, and discharge cleaning. Show that you understand the importance of each and how they contribute to maintaining a hygienic and safe environment.

Discuss your commitment to adhering to safety protocols by mentioning any regulations or standards you've learned and how you apply them in your daily tasks. Provide examples of how you stay aware of hazards and take necessary precautions while cleaning.

When addressing customer service skills, talk about your experience interacting with patients, staff, or visitors. Emphasize your ability to communicate effectively, show empathy, and respond to requests or concerns, making the environment welcoming and pleasant.

Share your perspective on receiving feedback by emphasizing your openness to constructive criticism. Explain how you view feedback as an opportunity for growth and development, and give examples of how you’ve implemented feedback in past roles.

Answer this by highlighting the collaborative nature of the Housekeeper position at Midland. Discuss how effective communication and supporting one another enhances the cleaning process and overall patient care, promoting a positive team atmosphere.

Discuss sanitization methods you’re familiar with, such as the use of EPA-approved disinfectants and following specific cleaning protocols for high-touch areas. Emphasize the significance of these methods in preventing infections and maintaining hygiene.

When responding to this question, share your strategies for managing time during peak hours, such as prioritizing tasks based on urgency, creating a cleaning schedule, and remaining adaptable to dynamic situations that may arise.

Express your passion for maintaining cleanliness and creating a positive environment for patients and staff. Articulate how working at Midland aligns with your values and how you see yourself contributing to the team’s success.