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Manager of Healthcare Partnerships

The Manager of Healthcare Partnerships will maintain Managed Medicaid channel growth through continued development of relationships at Managed Medicaid, AAA, CBO, PACE and state case management agencies.  The position will concentrate on expanding knowledge and pull through of LTSS waiver benefits at the ground level, encouraging utilization through field-based case managers. This position will have a relationship-oriented approach to client engagements ensuring Mom’s Meals is recognized as an industry leader in quality, customer service, and nutritional support for high risk LTSS members.


This position will cover the MN, KS, IA, MO, and NE territory. Interested candidates MUST reside in, and have established relationships in those areas and connections in Aging or Medicaid.


Salary range: $85,737-111,458 plus quarterly bonus


Position Responsibilities may include, but not limited to
  • Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians
  • Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities
  • Build a schedule of staff meetings, in-service presentations and conferences where target audiences meet and coordinate presentation of our product and service
  • Drive sales forecast, growth goals, and key initiatives
  • Verbally and electronically summarize weekly sales activities and maintain CRM database documenting sales leads, sales call information and follow-ups
  • Travel regionally on a weekly basis and nationally on an as needed basis to represent Mom’s Meals at conferences or week-long sales routes
  • Continual communication and alignment with Internal Client Support Managers around company defined account management metrics and CRM management expectations


Required Skills and Experience
  • Bachelor’s degree
  • 5+ years’ healthcare sales experience in areas such as managed care, long-term care, home health, home care, hospital or medical equipment
  • Knowledge of Medicaid/Medicare benefit programs
  • Demonstrated experience consulting and presenting to care providers for high-risk member populations
  • Sincerity and passion about helping people
  • Excellent communication and presentation skills
  • Strong Microsoft office skills – Outlook, Word, Excel, PowerPoint and Teams
  • Experience with CRM, Salesforce or similar organizational sales software
  • A strong background in Medicaid/Medicare and Managed Care organizations
  • Clinical credentialing in Social Work, Nursing, or Nutrition and be able to communicate the critical importance of medical nutrition in reducing health care costs to this high risk population
  • Familiarity and contacts within the specific regional market along with experience working in Medicaid service provision
  • Willingness to travel 50-75% of the time for day and overnight trips, both regionally and nationwide
  • Good driving record and insurability


Preferred Skills and Experience
  • Licensed social workers or nursing case managers with customer relationship experience will be strongly considered
  • Non-credentialed candidates will be considered if there is a passion and competency in consultatively networking and upselling SDOH benefits to field-based Medicaid case managers and their supervisors


Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus


Company Overview


Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.



EEO


Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

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CEO of Mom's Meals
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Chris Choi
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Average salary estimate

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$85737K
$111458K

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What You Should Know About Manager of Healthcare Partnerships, Mom's Meals

If you're looking for an exciting opportunity to drive meaningful change in healthcare, look no further than the Manager of Healthcare Partnerships position at Mom’s Meals in Minneapolis, MN! In this dynamic role, you'll be at the forefront of expanding our Managed Medicaid channel growth by forging and nurturing relationships within key organizations like Managed Medicaid, AAA, CBO, PACE, and state case management agencies. You will work closely with field-based case managers to enhance the knowledge of Long-Term Services and Supports (LTSS) waiver benefits, ensuring that every client interaction reflects Mom's Meals' commitment to quality, exceptional customer service, and nutritional support for high-risk LTSS members. You’ll cover territories across MN, KS, IA, MO, and NE, bringing your established connections in Aging or Medicaid to the table. With an attractive salary range of $85,737 to $111,458, plus quarterly bonuses, you will be responsible for creating effective sales routes, presenting our products and services to various healthcare professionals, and managing your weekly activities through CRM tools. If you have a bachelor’s degree and 5+ years of healthcare sales experience, particularly in managed care or long-term care, you might be just the right fit! At Mom’s Meals, a home-delivered meal service that has been serving communities for over 25 years, we are passionate about nurturing the well-being of others. If you have a heart for service and are ready to impact the lives of those in need, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Manager of Healthcare Partnerships Role at Mom's Meals
What are the responsibilities of the Manager of Healthcare Partnerships at Mom's Meals?

The Manager of Healthcare Partnerships at Mom's Meals is responsible for maintaining Managed Medicaid channel growth by developing solid relationships within Managed Medicaid, AAA, CBO, PACE, and state case management agencies. This role involves presenting our products to a diverse audience, utilizing company systems for account engagement, driving sales forecasts, and recording sales activities in a CRM database.

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What qualifications are needed for the Manager of Healthcare Partnerships position at Mom's Meals?

To be considered for the Manager of Healthcare Partnerships at Mom's Meals, candidates need a bachelor's degree, a minimum of 5 years of healthcare sales experience, and a strong understanding of Medicaid and Medicare programs. Effective communication skills and proficiency in Microsoft Office and CRM software are also essential.

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How does the Manager of Healthcare Partnerships contribute to client engagement at Mom's Meals?

At Mom's Meals, the Manager of Healthcare Partnerships plays a crucial role in client engagement through a relationship-oriented approach. This includes connecting with case managers, social workers, and healthcare providers to convey the value of our nutritional solutions, thereby encouraging the utilization of our services for high-risk LTSS members.

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Is travel a requirement for the Manager of Healthcare Partnerships role at Mom's Meals?

Yes, the Manager of Healthcare Partnerships will need to travel regionally and occasionally nationally. The position requires 50-75% travel for meetings, conferences, and sales engagements, providing an exciting opportunity to build connections in various locations.

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What kind of support does Mom's Meals provide for its employees like the Manager of Healthcare Partnerships?

At Mom's Meals, we are committed to supporting our employees through comprehensive training, a collaborative work environment, and a culture centered around compassion and service. Our family-operated structure fosters not just teamwork but also personal growth and fulfillment in making a difference in people's lives.

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Common Interview Questions for Manager of Healthcare Partnerships
Can you describe your experience in healthcare sales relevant to the Manager of Healthcare Partnerships role?

To answer this question effectively, focus on providing specific examples of your past sales roles, such as strategies you've implemented and results you've achieved in healthcare settings. Highlight any particular relationships you've developed with key stakeholders in managed care or long-term services.

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How do you handle objections from healthcare professionals during presentations?

Address this by emphasizing the importance of listening actively to objections, understanding the underlying concerns, and preparing solutions beforehand. Share a relevant experience where you turned a challenging objection into a successful engagement.

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What strategies do you use to maintain and grow relationships with clients?

Discuss your approach to relationship-building, which may include regular check-ins, understanding client needs, and offering tailored solutions that resonate with their objectives. Provide an example of how this strategy has worked in your previous roles.

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How do you prioritize your sales routes and engagements?

Explain your ability to analyze data and set priorities based on potential value, timing, and client needs. Mention any tools or methods you use for organizing and scheduling, making sure to connect it back to CRM use or similar platforms.

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What do you know about Mom's Meals and our mission?

Showcase your passion by discussing Mom's Meals' commitment to providing nutritional solutions for vulnerable populations. Reflect on how this mission aligns with your values and how you can contribute to enhancing this mission in your role.

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Describe a time when you successfully introduced a new product to a client.

Using the STAR (Situation, Task, Action, Result) method, detail the challenges you faced, the actions you took to educate the client, and the positive results that followed from your introduction of the new product.

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How do you keep yourself updated with changes in Medicaid and Medicare programs?

Emphasize your proactive approach to staying informed about healthcare regulations and trends. Discuss various sources you utilize, such as professional networks, industry blogs, or continuing education courses.

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What role does teamwork play in your sales strategy?

Discuss the importance of collaboration and communication with team members and other departments, emphasizing shared goals and how team support enhances your ability to serve clients effectively.

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How would you approach a case manager who shows little interest in your product?

Respond by describing a strategy that involves understanding the case manager's pain points and demonstrating how Mom's Meals can provide value through real-world examples or data that resonate with their specific needs.

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Why do you want to work for Mom's Meals in the Manager of Healthcare Partnerships role?

Express your passion for care and nutrition, and share how Mom's Meals' mission aligns with your personal and professional goals. Highlight your desire to use your skills to make a positive impact in the lives of high-risk members.

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DATE POSTED
March 29, 2025

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