Recruitment Manager, 12 month FTC

The Recruitment Manager position at Monzo is integral to leading hiring and talent attraction for various teams, including Customer Operations and Financial Crime. You'll be responsible for managing a small squad of recruiters, defining hiring needs, and enhancing candidate experiences while maintaining a hands-on approach.

Candidates for the Recruitment Manager role at Monzo should have significant experience in an in-house hiring leadership position, preferably within a large Fintech, Banking, or Technology company. Expertise in recruiting for Customer Operations teams and the ability to manage hiring for various roles, from high-volume frontline positions to senior leadership, are crucial.

Monzo is deeply committed to inclusivity and diversity in hiring. As a Recruitment Manager, you will be tasked with crafting inclusive hiring processes and ensuring that candidates from all backgrounds feel welcome to apply. The company's culture promotes a supportive environment for everyone.

As a Recruitment Manager at Monzo, you can expect a competitive salary between £56,100 and £70,000, along with benefits like a £1,000 annual learning budget, flexible working hours, and support for home-office setups. Monzo values work-life balance and personal development.

The culture at Monzo is vibrant, collaborative, and focused on fostering inclusivity. As a Recruitment Manager, you will work closely with various teams and stakeholders, promoting collaboration and creativity while striving to create a stellar candidate experience.

When discussing how to build diverse teams, emphasize your experience in creating inclusive job descriptions, sourcing from various talent pools, and implementing strategies that promote diversity at every step of the recruitment process.

Give a specific example of a project or initiative where you streamlined hiring processes. Explain the challenges faced, the strategies implemented, and the positive results achieved, focusing on metrics like time-to-fill and candidate satisfaction.

Highlight your expertise in utilizing various sourcing techniques, leveraging social media, employer branding strategies, and unique candidate engagement initiatives to attract top talent effectively.

Discuss your commitment to clear communication, timely feedback, and creating a welcoming interview environment. Share relevant examples of how you’ve enhanced the candidate experience in past roles.

Mention key performance indicators (KPIs) you monitor such as time-to-fill, quality of hire, candidate satisfaction scores, and diversity hiring metrics, explaining how these factors link to overall organizational success.

Emphasize your communication and mediation skills. Talk about the importance of aligning hiring goals with organizational needs and the steps you would take to facilitate a resolution.

Mention your experience using Applicant Tracking Systems (ATS), recruitment marketing platforms, and data analytics tools to optimize the recruitment process and enhance efficiency.

Discuss your ability to build strong relationships with hiring managers and other stakeholders, highlighting examples of how you’ve collaborated successfully to achieve recruitment goals.

Share insights into current trends such as evolving candidate expectations, technology impacts on recruitment, and competition for top talent. Propose strategies to navigate these challenges successfully.

Talk about your dedication to professional development, including attending conferences, engaging with recruitment networks, and following thought leaders in the recruitment space to stay informed and inspired.