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Closing Support Team Associate

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Overview:

Services as intermediary for the collection, review and preparation of information for submission of loans for Closing Disclosure (CD) issuance. Collaborates with applicable parties to meet target close date through time management of tasks and pipeline reporting.

Ensure accuracy of data being submitted for CD Issuance that includes Hazard Insurance, taxes, fees , payoffs and applicable invoices for third party fees.

OR - Responsible for CD Issuance through to issuing closing documents and funding the loan. adhering to product, investor, state and federal guidelines.

Primary Responsibilities:

Maintain effective communication with all necessary parties involved in closing a transaction, from the customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding and co-workers to ensure a seamless closing experience, starting with CD preparation to CD Issuance through to issuing Final Closing documents.
Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e., payoffs, subordination’s, releases, tax, title, homeowners/flood information).
Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines. This also includes but is not limited to reviewing homeowners, flood, title and tax related documents.
Follow up on rate lock expirations and document expirations.
Review system of record information to ensure accurate closing documentation can be prepared and that the necessary closing documents are in the system.
Perform validation of fees and submit wires to fund all loans within necessary time frames. Prepare and Issue CD timely and accurately, ensuring review of applicable at close conditions, investment required into transaction, and cash back at closing.
Report system and closing document issues to management.
Test closing documents and custom enhancements for system updates.
Assist in new employee/contractor onboarding, and technical training.
Aid with expansion of departmental instructional manual/materials.
Serve as senior member of staff to support Team Lead in answering questions, briefing peers on policy/procedure updates and providing considerable input on day-to-day business practices.
Proven ability to excel in demonstrating key skills and consistently exceeds the agreed upon objectives outlined in positions Annual Performance Objectives.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Complete other related duties as assigned.

Scope of Responsibilities:

The scope of the position involves a high level of risk due to the importance of the regulations that a closer is responsible for adhering to such as TRID, High Cost, TILA, and RESPA.

Education and Experience Required:

Associate’s degree plus a minimum of 2 years’ prior Mortgage experience,

OR in lieu of a degree,

A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ prior Mortgage experience.

Strong PC skills with knowledge of spreadsheet, word processing, and email software.

Specialized knowledge of all product, regulations and policies.

Ability to make sound decisions based on information provided.

Versatility and flexibility working within an ever changing fast paced mortgage environment.

Ability to function independently within time constraints.

Excellent verbal and written communication skills.

Strong attention to detail and organizational skills.

Ability to prioritize daily workload.

Ability to work in a team environment.

Strong work ethic, reliable and dependable.

Notary Public.

Education and Experience Preferred:

Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent’s office.

Solid knowledge of Department software.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Williamsville, New York, United States of America

Average salary estimate

$51511.5 / YEARLY (est.)

min

max

$38643K

$64380K

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What You Should Know About Closing Support Team Associate, MTB

As a Closing Support Team Associate at M&T Bank in lovely Williamsville, NY, you'll play a pivotal role in managing the intricate details of loan closings. Your day-to-day will involve serving as a vital intermediary, gathering, reviewing, and preparing information necessary for the issuance of Closing Disclosures (CDs). Imagine being the conduit that connects various entities, from customers and brokers to loan officers and settlement agents, ensuring that everything runs smoothly and that deadlines are met with ease! Your responsibilities will include maintaining effective communication, conducting thorough reviews of loan files to ensure compliance with state and federal guidelines, and validating fees while ensuring timely funding of loans. With your strong attention to detail and organizational skills, you'll navigate documents related to hazard insurance, taxes, payoffs, and more. This isn't just about paperwork; it's about crafting a seamless closing experience that brings peace of mind to all parties involved. You’ll also be involved in onboarding new staff and contributing to the improvement of departmental processes, highlighting your role as a senior team member. If you have a solid background in mortgage processes and are looking for an opportunity that emphasizes collaboration, compliance, and a commitment to excellence, this position is perfect for you. Join us in making a difference at M&T Bank where each closing assists in putting dreams of homeownership into reality.

Frequently Asked Questions (FAQs) for Closing Support Team Associate Role at MTB

What are the main responsibilities of a Closing Support Team Associate at M&T Bank?

The Closing Support Team Associate at M&T Bank is responsible for the collection, review, and preparation of crucial information for the issuance of Closing Disclosures (CDs) and for managing the entire closing process. This includes coordinating with various parties involved in a transaction, ensuring accuracy in documentation, and adhering to regulatory guidelines. Additionally, they perform detailed file reviews and manage timelines for closing documentation.