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Lot Attendant - Mercedes-Benz of Midlothian

Mercedes-Benz of Richmond is proud to be part of the esteemed Murgado Automotive Group, one of the top automotive groups in the country. We believe our team is the cornerstone of our success, making our dealerships best in class. When you join us, you become more than an employee; you become part of a friendly, tight-knit family. We care about your dreams, ambitions, and goals, and offer endless opportunities for growth. We promote exclusively from within, so the sky’s the limit.

Our new facility is set to become the #1 Cadillac Dealership in the market.


Come and join our team!


Summary:

We are looking for a Lot Attendant who will greet and welcome customers, assist Sales Managers with inventory, keys, and lot organization.



Benefits:

Medical, dental & vision plans

Good work/life balance with flexible hours

401(k) savings plan

Supplemental insurances (Accidental & Critical Illness)

Paid time off


Responsibilities include but are not limited to:

Directing customers to the correct department and notifying the appropriate individual that a customer is waiting

Answering basic customer inquiries and referring more extensive inquiries to the appropriate person

Managing inventory

Keeping keys organized for quick retrieval

Presenting a friendly, professional greeting to customers

Performing other duties assigned by Sales Managers


Requirements:

1 year of experience in a customer service role.

A clean and valid driver’s license is REQUIRED

Professional and courteous demeanor when interacting with customers

Dependability and reliability

Ability to multi-task and work under pressure

Ability to walk and stand for long periods and work outside

Ability to drive both automatic and standard transmission vehicles

Customer service experience is preferred

Professional appearance is necessary

Willingness to submit to and pass a drug test and background check


$14 - $17 an hour
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CEO of Murgado Automotive Group
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Average salary estimate

$32200 / YEARLY (est.)
min
max
$29040K
$35360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lot Attendant - Mercedes-Benz of Midlothian, Murgado Automotive Group

Mercedes-Benz of Midlothian is on the lookout for an enthusiastic and friendly Lot Attendant to join our incredible family! If you love cars and thrive in a dynamic environment, this is the perfect opportunity for you. As a Lot Attendant, your role will be vital in creating a welcoming atmosphere for our customers as they arrive. You'll be the first point of contact, guiding clientele to the appropriate departments and keeping the lot organized to ensure everything runs smoothly. This means managing keys, assisting Sales Managers with inventory, and generally being the go-to person for all things related to lot organization. We pride ourselves on our supportive work culture and believe in offering our team members room for growth and advancement. As part of the Murgado Automotive Group, we focus on promoting from within. With a competitive pay range of $14 - $17 per hour, flexible hours, and excellent benefits including medical, dental, and vision plans, we ensure our employees feel valued and appreciated. Whether you enjoy working independently or as part of a team, this role allows you to shine in a fast-paced setting while cultivating relationships with customers. If you have a year of customer service experience and a valid driver’s license, we would love to meet you. Join us in our mission to maintain the #1 Cadillac Dealership in the market and make a lasting impression on our customers! Your journey starts here at Mercedes-Benz of Midlothian!

Frequently Asked Questions (FAQs) for Lot Attendant - Mercedes-Benz of Midlothian Role at Murgado Automotive Group
What are the key responsibilities of a Lot Attendant at Mercedes-Benz of Midlothian?

As a Lot Attendant at Mercedes-Benz of Midlothian, you will be responsible for engaging with customers as they arrive, directing them to the appropriate departments, and assisting Sales Managers with lot organization and inventory. You will manage keys for quick retrieval, ensure that the dealership lot is neat and well-organized, and respond to basic customer inquiries to enhance the overall customer experience.

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What qualifications do I need to become a Lot Attendant at Mercedes-Benz of Midlothian?

To qualify for the Lot Attendant position at Mercedes-Benz of Midlothian, candidates should have at least one year of experience in a customer service role, a clean and valid driver’s license, and a professional demeanor when interacting with clients. Dependability, the ability to multi-task, and the willingness to work both indoors and outdoors are also essential attributes for success in this role.

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What benefits does the Lot Attendant position at Mercedes-Benz of Midlothian offer?

The Lot Attendant position at Mercedes-Benz of Midlothian includes an attractive benefits package which encompasses medical, dental, and vision plans. Employees will also enjoy a good work/life balance with flexible hours, a 401(k) savings plan, supplemental insurances such as Accidental & Critical Illness coverage, and paid time off.

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How does Mercedes-Benz of Midlothian support professional growth for Lot Attendants?

At Mercedes-Benz of Midlothian, we strongly believe in promoting from within. This means as a Lot Attendant, you will have countless opportunities for professional growth and advancement within our dealership. The supportive environment encourages skill development, allowing you to build a rewarding career with us.

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What qualities are important for a successful Lot Attendant at Mercedes-Benz of Midlothian?

Successful Lot Attendants at Mercedes-Benz of Midlothian exhibit a friendly and approachable demeanor, showcasing excellent customer service skills. Other important qualities include reliability, the ability to work under pressure, strong organizational skills to manage keys and inventory effectively, and a professional appearance that reflects the esteemed reputation of the Mercedes-Benz brand.

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Common Interview Questions for Lot Attendant - Mercedes-Benz of Midlothian
Can you describe your experience in customer service as it relates to the Lot Attendant position?

When answering this question, focus on specific instances where you successfully assisted customers, dealt with inquiries, and contributed to a positive customer experience. Highlight your ability to manage multiple tasks while maintaining a professional demeanor, and try to reference statistics or feedback you received if applicable.

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What do you find most rewarding about working in the automotive industry?

In your response, consider expressing your passion for vehicles and how interacting with customers to help them with their automotive needs excites you. Mention the sense of satisfaction that comes from being part of a team that helps clients have a positive experience and drives customer loyalty.

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How would you handle a dissatisfied customer at the dealership?

Approach this question by outlining your steps for addressing the customer's concerns, such as actively listening to their issues, empathizing with their situation, and providing feasible solutions. Emphasizing the importance of remaining calm and professional even under pressure will resonate well with interviewers.

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What strategies do you use for managing a busy lot environment?

Explain how you prioritize tasks, stay organized, and communicate effectively with your team. Discuss how your previous experience has equipped you with the skills to manage a busy environment, ensuring customer needs are met promptly while keeping the lot orderly.

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Why do you want to work at Mercedes-Benz of Midlothian specifically?

Make sure to convey your genuine enthusiasm for the Mercedes-Benz brand and this particular dealership. Talk about their strong reputation, commitment to customer service, and supportive work culture that aligns with your values and career aspirations.

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How do you ensure the lot remains organized and accessible?

Share your methods for maintaining an organized lot, such as regularly inspecting the area, managing keys, and knowing the layout of your inventory. Highlight how your systematic approach will contribute to a seamless customer experience and efficiency.

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What do you consider effective teamwork in a dealership environment?

Discuss how effective teamwork involves open communication, mutual support, and collaboration between all team members. Share examples from your past experiences that illustrate how you’ve worked well with others to achieve common goals, emphasizing a positive and productive work environment.

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Can you drive different types of vehicles, and what is your experience with them?

In responding, mention your comfort level with both automatic and standard transmission vehicles. Talk about your past experiences driving various vehicles, aiming to assure the interviewer that you are capable and confident in managing different types of cars on the lot.

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Describe a time when you had to multi-task effectively.

Provide a clear example of a situation where you successfully managed multiple responsibilities simultaneously. Share what strategies you used to stay focused and organized, and what positive outcome resulted from your efforts. Highlight skills like prioritization and time management.

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How would you create a great first impression on customers as a Lot Attendant?

Discuss the importance of a warm and welcoming demeanor, eye contact, and a friendly greeting. Explain that you would ensure that customers feel valued from the moment they arrive, setting a positive tone for their experience throughout their visit.

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Focuses on a core belief and mission statement: Our organization must have an unwavering commitment to the delivery of quality new and pre-owned vehicles by providing extraordinary service to the people we proudly and humbly call our clients.

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Full-time, on-site
DATE POSTED
March 9, 2025

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