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Technical Lead (On-Site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.


We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

PRIMARY FUNCTION

The Lead Salesforce Tech builds highly scalable enterprise level Salesforce applications and integrations. Provides hands-on leadership for Salesforce skills focused on Salesforce implementations, system integrations, technical reviews and enhancing omni-channel experience.  Instrumental in helping development teams draw the most value from our tools through processes, reviews, and governance. The candidate must understand iterative release cycles in high growth and agile environment.

PRINCIPAL DUTIES

  • Build designs for systems across Salesforce’s tenants and developers code reviews before go-live.
  • Collaborate with other members of the delivery teams, including solution architects and technical leads, to evaluate solutions and gain consensus on technical direction.
  • Partner with various technology leaders and business stakeholders to translate program requirements into technical solutions and system designs.
  • Document and communicate designs, estimates, and implementation plans to program stakeholders.
  • Participate in several development project teams with the perspective to ensure all standards and processes are followed, good designs and quality documentation is created before handoff of a project to the support team.
  • Customize, enhance and integrate Salesforce.com applications.
  • Build technology solutions, aligning both business and technical considerations.

EDUCATION & EXPERIENCE

  • Bachelor’s degree required, advanced degree preferred.
  • 6+ years of experience in architecting Salesforce applications.
  • Working knowledge of Salesforce tools and technologies – Salesforce Platform, Sales Cloud, Marketing Cloud, Einstein, Apex, Visual Force, JavaScript, Apex API's and data loader.
  • Experience with service-oriented/event-driven system architectures and building high performance distributed systems.

KNOWLEDGE, SKILLS & ABILITIES

  • Strong interpersonal, oral and written communication skills with technical and non-technical parties
  • Excellent customer service orientation
  • Ability to multi-task, effectively prioritize tasks and responsibilities and time management skills.
  • Strong analytical skills: effective decision-making skills with the ability to appropriately exercise independent judgment.
  • Strong quality orientation with an attention to detail and accuracy
  • Ability to work independently, as well as effectively function as a member of the Salesforce Team
  • Accountability; strong work ethic
  • Integrity, ability to maintain and work with confidential information.
  • Strong Microsoft Office skills to include MS Word & Excel

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

 

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

  • Medical, dental, and vision insurance

  • Health Savings Account with employer contribution

  • 401(k) Retirement plan with employer match

  • Paid Maternity Leave/Parental Bonding Leave

  • Pet insurance

  • Adoption Assistance

  • Tuition reimbursement

  • Employee Loan Program

  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

  • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions


Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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What You Should Know About Technical Lead (On-Site), Newrez

Are you ready to take charge as a Technical Lead at Newrez in Coppell, TX? This is a fantastic opportunity for a tech-savvy leader who loves creating scalable Salesforce applications and integrating advanced tech solutions. At Newrez, we pride ourselves on exceeding expectations for our residential mortgage borrowers and business partners through outstanding service and effective communication. As a Technical Lead, you will be the guiding force behind the design and implementation of Salesforce solutions, collaborating with delivery teams and technology leaders to ensure our projects meet high standards of quality and efficiency. You'll work hands-on with Salesforce's cutting-edge tools, leading code reviews and participating in development teams to streamline processes while maintaining a keen focus on teamwork. Your role will empower you to turn program requirements into robust technical designs while also providing mentorship to your peers. If you have over 6 years of experience architecting Salesforce applications and a knack for translating complex concepts to both technical and non-technical audiences, we want to hear from you! Join us to enjoy a work culture that recognizes superior performance and fosters innovation — plus a stellar benefits package including medical, dental, vision, and even pet insurance. Embrace the chance to lead, innovate, and make a real impact in the world of mortgage services with Newrez!

Frequently Asked Questions (FAQs) for Technical Lead (On-Site) Role at Newrez
What are the primary responsibilities of a Technical Lead at Newrez?

As a Technical Lead at Newrez, your primary responsibilities include building scalable Salesforce applications, leading code reviews, customizing Salesforce.com applications, and ensuring high-quality technical solutions align with business needs. You will also collaborate with team members to document designs and communicate implementation plans effectively.

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What qualifications do I need to be a Technical Lead at Newrez?

To become a Technical Lead at Newrez, you should have a Bachelor's degree (an advanced degree is preferred) along with over 6 years of experience in architecting Salesforce applications. Familiarity with tools such as Sales Cloud, Marketing Cloud, Apex, and JavaScript is essential.

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Is the Technical Lead position at Newrez a remote role?

No, the Technical Lead position at Newrez is an on-site role located in Coppell, TX. Candidates are required to work on-site to collaborate effectively with their teams and stakeholders.

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What skills are important for a Technical Lead at Newrez?

Key skills for a Technical Lead at Newrez include strong analytical abilities, excellent communication skills, a solid understanding of Salesforce tools, and the capability to manage multiple responsibilities efficiently. A detail-oriented mindset is crucial for delivering high-quality work.

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What kind of projects will I work on as a Technical Lead at Newrez?

As a Technical Lead at Newrez, you will work on various projects involving Salesforce implementations, system integrations, and enhancements to omni-channel experiences. Your role will allow you to collaborate on high-impact projects that improve processes and deliver value to our customers.

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Common Interview Questions for Technical Lead (On-Site)
Can you explain your experience with Salesforce applications?

When answering this question, highlight your relevant experience in architecting and customizing Salesforce applications, emphasizing specific tools you've used like Sales Cloud or Marketing Cloud. Discuss any specific projects you've led that showcase your ability to solve complex problems using Salesforce solutions.

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How do you approach team collaboration on software projects?

In response, discuss your philosophy on teamwork and collaboration. Share past experiences where you successfully collaborated with a diverse team, mentioning specific methodologies or tools (like Agile or Scrum) that you used to facilitate cooperation and communication.

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What strategies do you use for code reviews?

Explain your approach to code reviews, like setting clear standards and best practices. Provide examples of how you ensure quality and maintainability in code, and mention any tools you utilize for conducting reviews effectively.

Join Rise to see the full answer
Describe a challenging technical problem you faced and how you solved it.

Share a specific example of a difficult technical issue you've encountered, outlining the steps you took to address it. Be sure to highlight your analytical skills, how you leveraged your technical knowledge, and the positive outcomes of your solution.

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What is your experience with integrating Salesforce with other systems?

Discuss your past integration projects, detailing the systems you’ve connected with Salesforce. Highlight the tools and techniques you utilized, including any API usage, and how you ensured a seamless transfer of data between platforms.

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How do you keep yourself updated with the latest Salesforce technologies?

Talk about your commitment to continuous learning, mentioning resources you use such as Salesforce Trailhead, webinars, industry conferences, or professional networks. Highlighting this shows your dedication to staying current in the rapidly evolving tech landscape.

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What role does documentation play in your development process?

Explain why documentation is crucial in tech roles, particularly for maintaining clarity among team members and ensuring project longevity. Share your strategies for documenting designs and implementation plans effectively.

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How do you prioritize tasks in a fast-paced environment?

Discuss how you assess the urgency and impact of tasks, using examples from your past experience. Mention techniques you use, such as the Eisenhower Box or Agile methodologies, to manage your workload effectively.

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Can you provide an example of how you ensured successful project delivery?

Share a project that you led from inception to completion. Highlight the challenges you faced and the strategies you implemented to keep the project on track and ensure stakeholder satisfaction.

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How do you measure the success of a Salesforce implementation?

Discuss your metrics for success, such as user adoption rates, system performance, and feedback from stakeholders. Explain how you gather and analyze these metrics to assess the impact of the implementation.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 20, 2025

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