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Account Executive - job 1 of 3

NICE is looking for an Account Executive to drive new sales opportunities and build market share in Enterprise and Commercial contact centers, increasing revenue streams and establishing strategic relationships.

Skills

  • Sales experience
  • Client management
  • Collaborative sales approach
  • Exceptional communication skills
  • Analytical skills

Responsibilities

  • Achieving annual sales quota
  • Negotiating Enterprise-wide agreements
  • Coordinating all sales activities
  • Establishing strategic relationships
  • Analyzing customer business situations

Education

  • Bachelor's degree preferred

Benefits

  • Career growth opportunities
  • Collaborative work environment
  • Innovative company culture
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive , NICE

At NICE, we don't just aim for the stars; we challenge ourselves to reach beyond them. We’re looking for an enthusiastic Account Executive to join our dynamic team and help us soar even higher! This role is all about identifying new sales opportunities and expanding our market presence in the USA. As an Account Executive, your mission will include driving revenue growth in Enterprise and Commercial contact centers by achieving your annual sales quota and negotiating Enterprise-wide agreements. You’ll coordinate and lead sales activities that align with our beautiful solutions offered by NICE CxOne, ensuring they’re not only innovative but also practical for our clients. You'll develop and maintain relationships with C-level executives, analyzing their business needs to uncover new opportunities and harnessing technological advancements to create impactful solutions. To succeed in this role, it’s essential that you have a solid mix of experience, specifically 3-5 years in the CCaaS space and at least a year in Conversational AI or Digital Transformation. You’ll thrive if you're a natural communicator, adept at building trust and manage customer relationships skillfully. Joining NICE means being part of a global company with a vibrant culture where you can continue to learn and grow. Your career opportunities will be endless here, so if you’re passionate about making a difference every day, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Account Executive Role at NICE
What are the main responsibilities of an Account Executive at NICE?

As an Account Executive at NICE, you will be responsible for identifying new sales opportunities, negotiating Enterprise-wide agreements, and driving revenue in the Enterprise and Commercial contact center space. Your role also involves coordinating sales activities, developing strategic relationships, maintaining existing relationships, and analyzing customer situations to identify new technology-driven opportunities.

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What qualifications do I need to apply for the Account Executive position at NICE?

To apply for the Account Executive position at NICE, candidates should have 3-5 years of experience in selling multiple CCaaS software products and 1 year of experience selling Conversational AI or Digital Transformation solutions. Superior relationship-building skills, exceptional communication abilities, and a collaborative approach to sales are also necessary.

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How does the Account Executive role contribute to the success of NICE?

The Account Executive role is crucial for NICE as it drives revenue growth and establishes essential relationships with clients. By negotiating agreements and implementing innovative solutions tailored to client needs, the Account Executive helps maintain NICE's reputation as a market leader in the CCaaS space, ultimately contributing to the company’s overall success.

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What kind of work environment can an Account Executive expect at NICE?

An Account Executive at NICE can expect a fast-paced, collaborative, and creative work environment. As part of a global team that comprises the best in the business, you will have numerous opportunities to learn, grow, and thrive within an organization that values innovation and excellence.

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Are there career advancement opportunities for Account Executives at NICE?

Absolutely! NICE is known for offering endless internal career opportunities. As an Account Executive, you'll be in a position to explore multiple roles, disciplines, and domains, facilitating professional growth in a supportive environment.

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Common Interview Questions for Account Executive
How do you generate new leads as an Account Executive?

In your response, illustrate your approach to lead generation, highlighting techniques such as networking, social selling, attending industry events, and utilizing CRM tools to track prospects. Emphasize your ability to understand customer needs and tailor your pitch accordingly.

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What strategies do you use to manage your sales pipeline?

Mention your organizational skills and the tools you use to keep track of your sales activities. Discuss how you prioritize leads based on potential value and your follow-up strategies to keep prospects engaged throughout the sales cycle.

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Can you give an example of a successful negotiation you've conducted?

Be prepared to share a specific instance where your negotiation skills led to a win-win situation. Highlight your approach, the challenges faced, and the outcome while demonstrating your ability to build rapport and trust.

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How do you handle customer objections during the sales process?

Discuss your methods for empathizing with customer concerns, actively listening, and providing thoughtful solutions that address objections. Showcase your ability to view objections as opportunities for deeper engagement and to build credibility.

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What is your experience with CCaaS and how do you position it to potential clients?

Talk about your hands-on experience with CCaaS solutions and how you convey their value to prospective clients. Focus on understanding their pain points and articulating how CCaaS can resolve those issues and enhance their operations.

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How do you maintain relationships with existing clients?

Share your strategies for nurturing client relationships, such as regular check-ins, providing value through resources, and soliciting feedback. Emphasize the importance of being proactive in relationship management.

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What role does teamwork play in your sales approach?

Discuss how collaboration with internal teams contributes to your success as an Account Executive. Mention specific examples of how you’ve worked alongside marketing, support, or product teams to create compelling proposals for clients.

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How do you ensure that your proposals meet client needs?

Explain your process in assessing client needs before crafting proposals. Highlight the importance of thorough discovery calls, active listening, and confirming that your proposal aligns with their objectives.

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What metrics do you use to measure your sales success?

Share the key performance indicators (KPIs) you focus on, such as quota attainment, sales cycle length, conversion rates, and customer satisfaction scores. Discuss how you use these metrics to analyze performance and adjust your strategies.

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Why do you want to work as an Account Executive at NICE?

Express your enthusiasm for NICE's innovative solutions and its reputation as a market leader. Discuss aligning your career goals with the company's mission and how your skills can contribute to NICE's success in delivering exceptional customer experiences.

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To enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences.

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FUNDING
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TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 7, 2025

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