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Senior Software Engineer

NICE Ltd. is looking for a Senior Software Engineer who will design, develop, test, and maintain the NICE CXone software platform, working on innovative solutions within an agile team.

Skills

  • C++
  • C#
  • SIP
  • RTP
  • AWS

Responsibilities

  • Design and develop NICE CXone products and features
  • Perform unit testing and code reviews
  • Resolve defects during the QA cycle
  • Support the production environment
  • Mentor junior staff members

Education

  • Bachelor’s degree in Computer Science or related field

Benefits

  • Competitive salary
  • Health benefits
  • Retirement plan
  • Flexible working hours
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Software Engineer, NICE

At NICE, we believe in pushing boundaries and redefining limits, and if you share that belief, you'll want to check out the Senior Software Engineer position we have available. Located in the vibrant cities of Columbus, OH, Richardson, TX, and Sandy, UT, this hybrid role is all about harnessing cutting-edge technology to enhance the NICE CXone software platform. In this role, you'll dive deep into the design, development, testing, and maintenance of our robust software solutions. Your day-to-day will involve collaborating with an agile team to tackle complex challenges and improve our systems, as well as mentoring junior developers. You'll also have the opportunity to create automation for quality assurance, engage in meaningful code reviews, and provide critical technical capabilities that inspire others. With a focus on C++, C#, SIP, and RTP, your technical prowess will shine as you navigate various projects aimed at enriching customer experiences. We're looking for someone with over five years of experience, excellent communication skills, and a passion for continuous learning and growth. At NICE, every line of code you write contributes to a larger vision of extraordinary customer interactions and safety solutions. Are you ready to join a dynamic team that processes over 6 billion calls annually? Your adventure begins here!

Frequently Asked Questions (FAQs) for Senior Software Engineer Role at NICE
What are the key responsibilities of a Senior Software Engineer at NICE?

As a Senior Software Engineer at NICE, your key responsibilities will encompass designing, developing, testing, and maintaining the NICE CXone software platform. You will work closely in an agile environment, contribute to various tiers of technology, enhance products, perform unit testing and code reviews, and assist in supporting the production environment. Mentoring junior developers and proposing architectural solutions are also significant aspects of the role, ensuring you contribute both technically and pedagogically to the team.

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What qualifications are required for the Senior Software Engineer position at NICE?

To qualify for the Senior Software Engineer role at NICE, you need a Bachelor’s degree in Computer Science or a related field, or equivalent work experience. Additionally, a minimum of 5 years of software development experience is required. Familiarity with C++, C#, SIP, and RTP technologies, along with strong problem-solving, communication, and decision-making skills, will set you up for success in this dynamic position.

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What technical skills are emphasized for a Senior Software Engineer at NICE?

The Senior Software Engineer role at NICE places strong emphasis on technical skills such as proficiency in C++, C#, and working knowledge of SIP and RTP protocols. Experience with AWS-based microservices and understanding of design patterns, object-oriented software design, and unit testing techniques are also critical. Bonus skills like knowledge of information security and familiarity with databases such as MongoDB or DynamoDB can further enhance your candidacy.

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What is the team culture for the Senior Software Engineer at NICE?

At NICE, the team culture for the Senior Software Engineer revolves around collaboration, innovation, and continuous improvement. You will be part of a dynamic, entrepreneurial team that not only writes software but also embraces new technologies to enhance processes. The emphasis on agile development fosters teamwork and open communication, allowing every member to contribute ideas and solutions for best practices in real-time telecommunications.

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What growth opportunities exist for a Senior Software Engineer at NICE?

As a Senior Software Engineer at NICE, you will find multiple avenues for professional growth. With the chance to mentor junior staff and lead projects, you will enhance your leadership skills while broadening your technical expertise. NICE encourages ongoing learning, and you will be right at the forefront of innovative technology, making significant contributions that can pave the way for advancement within the company.

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Common Interview Questions for Senior Software Engineer
Can you explain your experience with C++ and C# as a Senior Software Engineer?

When asked about your experience with C++ and C#, provide specific examples of projects where you utilized these languages. Highlight the complexity of the software you developed, challenges you faced, and how you overcame them. Discuss your familiarity with relevant frameworks or libraries that you've integrated into your projects, emphasizing your depth of knowledge in both languages.

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How do you approach debugging and testing software?

To effectively answer this question, outline your systematic approach to debugging and testing. Share examples of techniques you've used, such as unit testing or code reviews, and discuss how these methods improve software quality. Mention any tools or frameworks familiar to you that support testing and how you incorporate feedback into your development process.

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What is your experience with agile development processes?

When discussing your experience with agile development, mention specific methodologies you've worked with, such as Scrum or Kanban. Illustrate how you effectively collaborate within cross-functional teams and how you've contributed to project planning or sprint reviews. Highlight any successes you've had while working under agile principles to showcase your adaptability.

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Can you describe a time when you mentored a junior developer?

In your response, detail a particular instance where you guided a junior developer. Describe your mentoring approach, the challenges faced by the mentee, and how you tailored your guidance to foster their skills. Sharing measurable outcomes or improvements will demonstrate the effectiveness of your mentorship and reinforce your leadership qualities.

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How do you manage competing priorities in software projects?

For this question, discuss your organization and prioritization skills. Share tools or methodologies you use to manage your time, such as task management software or frameworks like the Eisenhower Matrix. Provide a specific example to illustrate how you successfully handled multiple projects while meeting deadlines and ensuring quality.

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What architectural solutions have you proposed or implemented in past projects?

When asked about architectural solutions, reference specific challenges from previous projects and the creative approaches you applied. Be prepared to explain how these solutions improved efficiency, scalability, or maintainability of the software. This showcases your critical thinking and technical aptitude as a Senior Software Engineer.

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Describe your experience with AWS and microservices.

Discuss your familiarity with AWS services and how you've utilized cloud functionalities in previous projects. Offer details about the microservices architecture you implemented, highlighting benefits such as scalability and resilience. Include any challenges you faced and how you successfully navigated them to demonstrate your depth of knowledge.

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What will you do if you encounter a technical disagreement with a colleague?

In response to this question, emphasize your conflict resolution and communication skills. Explain your approach to addressing differences in a constructive manner, focusing on collaboration and finding common ground. Sharing an anecdote illustrating a successful resolution will further solidify your ability to work effectively as part of a team.

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How do you stay updated with current software engineering trends?

Convey your commitment to continuous learning by mentioning specific resources you utilize, such as tech blogs, podcasts, or online courses. Highlight any industry conferences or meetups you attend and how these experiences have enhanced your skills. This demonstrates not only your dedication to the craft but also your proactive attitude towards professional development.

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Why do you want to work for NICE as a Senior Software Engineer?

Tailor your response to reflect your esteem for NICE's commitment to innovation and extraordinary customer experiences. Mention specific aspects of the company culture or its products that resonate with you and how they align with your professional aspirations. This will illustrate that you have researched the company and genuinely see yourself contributing to its mission.

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To enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$100,000/yr - $130,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 10, 2025

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