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Analyst CS

Job Description

ABOUT THIS JOB

NielsenIQ works with clients to provide insights, thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients. Analysts within the Customer Success Team are responsible for the execution of projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations, and are expected to manage client relationships independently.

 

RESPONSIBILITIES

● Summarizes data in tables, charts, and graphs; analyzes and interprets sales data and consumer data + basic portfolio knowledge. Occasionally sets-up and refreshes cyclical reports.

● Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations. Proposes calculation of Quantified Business Opportunity.

● Uses internal tools and data sources, coaching Interns and Juniors.

● Discusses advanced quantitative analysis design to best answer client questions with Client Business Partner/client with the support of senior team members, following and fully owning Center of Excellence (COE) ways of working process.

● Autonomously interacts with client staff both on basic client needs; leads client meetings and presentations over the phone and in person.

● Acts in line with the Service level of the client assigned.

● Catches sales opportunities at client meetings/during quantitative analysis and alerts CBP.

 

REQUIREMENTS

● 3-4 years of strong client-facing and communication/presentation experience – deliver research results to stakeholders on the client’s side in a clear, consistent manner

● Good analytical skills, ability to interpret sales and consumer data

● Ability to work in a Team within a dynamic environment

● Good interpersonal skills

● Organizational skills: understanding of business priorities; ability to adapt to complex and changing organization; ability to manage time schedules

● Passionate in FMCG and client dynamics

● Good project management skills, specifically for SPOC or Champion roles

● Interested in financial and business environment of the clients and the industry

● Full proficiency in PowerPoint & Excel

● Italian: Mother Tongue or Fluent, written and spoken

● English: Fluent, written and spoken

 

What we can offer: 

  • Work in dynamic environment engaging with local and global companies. 
  • Benefits & flexible working hours, hybrid work options. 
  • Internal trainings will be provided together with detailed onboarding agenda.  
  • Access to learning platforms
  • Staff and team events 

#LI-FC

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Analyst CS, NielsenIQ

As an Analyst CS at NielsenIQ, you’ll be diving into the world of consumer insights and analytics right from the heart of Milano! Your main objective will be to partner with clients, bringing them actionable insights that fuel their growth strategies. You'll be surrounded by a team of experts who are eager to collaborate and share their knowledge, creating a work environment that is both stimulating and supportive. Your role will involve steering projects with a good degree of independence, where you will skillfully analyze and interpret sales and consumer data, turning complex findings into clear, compelling narratives through well-structured reports and presentations. You'll get to engage directly with clients, leading meetings and ensuring their business needs are met. With opportunities to coach interns as well, you’ll be fostering a culture of learning while enhancing your own project management skills. You should possess a robust analytical mindset, exceptional organizational abilities, and a passion for the fast-moving consumer goods (FMCG) sector. Additionally, being proficient in both PowerPoint and Excel will be essential for this role. Embrace the flexible working options and engaging company culture at NIQ, where diversity and inclusion are at the forefront of our values. Come join us in shaping the future of consumer intelligence!

Frequently Asked Questions (FAQs) for Analyst CS Role at NielsenIQ
What are the key responsibilities of the Analyst CS position at NielsenIQ?

The Analyst CS at NielsenIQ is responsible for executing client projects that involve compiling, analyzing, and interpreting sales data. The role requires creating reports and presentations that provide actionable insights while managing client relationships independently. Duties also include preparing quantitative analyses and discussing advanced analytical designs to effectively answer client inquiries.

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What qualifications are needed to apply for the Analyst CS role at NielsenIQ?

To qualify for the Analyst CS position at NielsenIQ, candidates should have 3-4 years of experience in client-facing roles, along with strong communication and presentation skills. A good grasp of analytical techniques for interpreting sales and consumer data is essential, as are organizational and interpersonal skills. Fluency in both Italian and English is a prerequisite.

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How does the Analyst CS engage with clients at NielsenIQ?

As an Analyst CS at NielsenIQ, you will interact directly with clients, leading meetings to discuss their needs and presenting analytical findings. This role expects you to autonomously handle client communications, ensuring that their service levels are met while building strong professional relationships.

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What kind of work environment can an Analyst CS expect at NielsenIQ?

The Analyst CS can expect a dynamic work environment at NielsenIQ, where collaboration and flexibility are encouraged. Employees enjoy hybrid working options and are provided with the resources they need for professional development, such as internal training sessions and access to learning platforms.

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What growth opportunities are available for an Analyst CS at NielsenIQ?

The Analyst CS position at NielsenIQ offers significant growth opportunities, including coaching roles for interns and juniors, enhanced project management skills, and direct engagement with clients which contributes to career advancement within the organization.

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Common Interview Questions for Analyst CS
Can you explain how you analyze and interpret sales data?

When analyzing sales data, I start by identifying key metrics and trends relevant to the client’s goals. I utilize tools like Excel to summarize data visually through tables and graphs, and then contextualize my findings in storytelling format for presentations. This ensures that my analyses are not only factual but also engaging for stakeholders.

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Describe a time when you had to manage a challenging client relationship.

In my previous role, I had a client who was unhappy with our initial findings. I organized a meeting to understand their concerns better and actively listened to their feedback. By providing additional analyses to clarify data points, I not only addressed their issues but also ultimately strengthened our partnership.

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How do you prioritize tasks in a fast-paced work environment?

I prioritize tasks by assessing urgency and impact. I often create a roadmap for the week, highlighting critical tasks that align with client deadlines. This structured approach allows me to remain organized and adapt to changing priorities effectively.

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What software tools are you proficient in, particularly for analytics?

I am proficient in Microsoft Excel for data analysis and PowerPoint for presentations. I also have experience with data visualization tools, which help in delivering analytics that are clear and visually engaging. Staying updated on new tools is something I prioritize.

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How do you deliver insights that are actionable for clients?

I focus on tailoring insights to the client's specific business context. I make sure to highlight the implications of my analysis, offering clear recommendations on how they can capitalize on opportunities or mitigate risks.

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What strategies do you employ to coach interns and junior team members?

I believe in a hands-on approach to coaching. I encourage interns to take on projects while providing them with guidance and constructive feedback. Regular check-ins allow us to discuss progress and challenges, making the learning experience effective.

Join Rise to see the full answer
How do you handle constructive criticism from clients?

I view constructive criticism as an opportunity for improvement. I actively listen to feedback, reflect on it, and integrate valuable points into my future analyses. This helps build trust and demonstrates my commitment to meeting client expectations.

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What role does teamwork play in your approach as an Analyst?

Teamwork is crucial in my role. Collaborating with colleagues allows for diverse perspectives and enhances the quality of insights we deliver to clients. I prioritize open communication within my team to foster a collaborative environment.

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How do you ensure your presentations are engaging for clients?

To ensure presentations are engaging, I focus on storytelling. I start with a clear introduction, present key findings guided by visuals, and conclude with actionable insights. I also encourage questions to facilitate interaction during the presentation.

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Why are you passionate about the FMCG industry?

I am passionate about the FMCG industry because it is fast-paced and constantly evolving. Understanding consumer behavior in this context allows me to make a significant impact on business strategies. I love being part of this dynamic sector.

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DATE POSTED
April 11, 2025

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