Sales Development Representative- LATAM

As a Sales Development Representative at Nuvei, your main responsibilities will include generating new business pipelines for our Business Development Managers, managing inbound and outbound leads, and demonstrating a thorough understanding of our products and their value. You will also collaborate with various internal departments to refine business processes and support the onboarding of new clients, all while proactively building strong relationships with potential and current customers.

To succeed as a Sales Development Representative at Nuvei, candidates should have previous sales experience (preferably outbound), strong relationship-building skills, and familiarity with Salesforce or other CRM tools. Excellent communication abilities in English, as well as fluency in either Portuguese or Spanish, are essential. Additionally, being a self-starter with a drive to learn and grow in the role is highly desirable.

At Nuvei, the working environment for a Sales Development Representative is dynamic and collaborative. We celebrate innovation and diversity, and we are committed to fostering an inclusive workplace. Our team is composed of highly skilled professionals who are passionate about solving complex problems and supporting each other's growth. You will have the freedom to be your authentic self and make meaningful contributions to our mission.

Nuvei is dedicated to the personal and professional growth of its Sales Development Representatives. You will receive ongoing training and support from your manager and colleagues, providing opportunities to expand your market knowledge and hone your sales skills. We encourage continuous learning and provide resources to help you excel in your role, ensuring you are well-prepared for future career advancements.

Sales Development Representatives at Nuvei will commonly use various sales tools and CRM platforms, including Salesforce, to manage leads and track sales activities. You will be expected to utilize these technologies effectively to organize your pipeline, engage with potential clients, and report progress to your line manager efficiently.

When answering this question, focus on specific examples of your previous outbound sales experience. Highlight any strategies you employed to generate leads, your approach to cold calling, and how you successfully closed deals. Use metrics to demonstrate your achievements and quantify your results.

Discuss your methods for organizing leads, such as categorizing them based on potential value or readiness to buy. Explain how you utilize CRM tools to track your interactions and prioritize follow-ups. Providing real-life examples of your time management skills can help illustrate your effectiveness.

Emphasize your relationship-building techniques, such as listening actively, following up consistently, and finding common interests. Share a specific story about a time you successfully built rapport with a difficult client, showcasing your interpersonal skills and adaptability.

When faced with objections, explain your approach to empathizing with the client, acknowledging their concerns, and addressing them with facts. You can also provide a specific instance where you turned an objection into a sale to demonstrate your problem-solving abilities.

Convey your enthusiasm for Nuvei's mission and values. Highlight your admiration for the company’s innovative technology and commitment to customer service. Explain how your skills and values align with Nuvei's culture, reinforcing your desire to contribute to the team.

Prepare for this question by researching Nuvei's offerings thoroughly. Provide an overview of the key products and services, emphasizing their unique selling points and how they create value for clients. Demonstrating a solid understanding of Nuvei's business will show your interest and initiative.

Select a campaign where you played a significant role and describe the process from start to finish. Include your specific contributions, strategies you employed, the challenges you faced, and the outcomes. Use metrics to highlight your success and what you learned from the experience.

Discuss the resources you utilize, such as industry magazines, blogs, webinars, and networking events. Highlight your proactive approach to continuous learning and how it helps you identify business opportunities and stay competitive in your role.

Identify key characteristics such as resilience, motivation, excellent communication skills, empathy, and the ability to adapt. Provide examples from your experience that demonstrate how these qualities contributed to your success in sales.

Share your techniques for coping with stress, such as prioritizing tasks, maintaining a work-life balance, and using time-management tools. Providing examples of when you successfully managed stress will illustrate your ability to remain focused under pressure.