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Trust Officer - job 1 of 2

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

What’s In It For You

  • Competitive salary
  • Hybrid working
  • Flexible working hours
  • Annual Salary Review
  • Pension 
  • Private medical insurance
  • Life assurance
  • Income protection & Critical illness

Purpose of the Role

We are looking for a new member to join our experienced Private Client Team.  The role encompasses the management of a portfolio of trusts and companies.

Dependant on experience level the Trust Officer may act as a supervisor to a more junior team member.

Main Responsibilities

Responsibilities include but are not limited to:

  • The administration of a portfolio of trusts and corporate structures for a multinational HNW client base of individuals, corporates and family offices.
  • Maintenance of records, drafting trust minutes and corporate resolutions.
  • Bank/investment account openings, ongoing management of banking relationships.
  • Establishing investment accounts and ongoing monitoring.
  • Liaising with clients, drafting reports, attending meetings in response to their specific needs.
  • The establishment of new structures including all aspects of trust formation, company incorporation and all compliance aspects to meet with regulatory requirements.
  • Be involved in the client acceptance process in line with Ocorian's procedures; liaising closely with the Director responsible and the Client Acceptance Risk Committee.
  • Work collaboratively with the compliance team to complete compliance reviews, gathering and updating due diligence and assisting in the preparation of periodic reviews.
  • Liaising with Investment Management, including attendance at and recording of quarterly meetings with Enhance and the setting and regular review of investment policies.
  • Management of residential and commercial property including insurance, property management agreements and liaising with letting agents.
  • Liaising with Tax advisors in respect of annual tax reporting to ensure our structures are tax compliant.
  • Regular training is provided through our GROW platform, with face to face in house and support provided for studying professional qualifications.
  • Regular training is provided in relation to industry updates, taxation and regulatory changes.


#LI-JM1
#LI-Hybrid

Qualifications

  • Minimum 1 year of experience in company and trust administration.
  • Partially or fully STEP qualified
  • Corporate experience would be good – Ideally corporate and trust
  • Proficient in MS Work, Excel and Outlook.
  • Excellent written and oral communication
  • Experience of Viewpoint would be an advantage but not essential
  • Knowledge of Guernsey’s regulatory environment.

Competencies

  • The ability to work well in a team.
  • Willingness to learn
  • Enthusiasm, reliability and flexibility
  • The ability to remain clam when under pressure and to meet deadlines
  • Accuracy and an eye for detail.
  • Ability to Time manage effectively and to prioritise and organise workflow.
  • Strong communication skills.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Trust Officer, Ocorian

Are you ready to take your career to the next level as a Trust Officer with Ocorian in beautiful Guernsey? We're on the lookout for a passionate individual to join our experienced Private Client Team and manage a portfolio of trusts and companies for high-net-worth clients, corporates, and family offices. With us, you'll be part of a team that values collaboration and trusts your expertise to handle the administration of a diverse range of structures. From drafting trust minutes to managing banking relationships and liaising with clients, every day will bring new challenges that require your keen attention to detail and proactive approach. You'll also have the opportunity to mentor junior members if you have the experience to guide them. At Ocorian, our culture of support ensures that you have the tools and training needed to excel, including our GROW platform that keeps you updated on industry trends and compliance matters. And let's not forget, we offer some serious perks like competitive salaries, hybrid working options, and robust health benefits. Are you ready to unlock new value in your career with us?

Frequently Asked Questions (FAQs) for Trust Officer Role at Ocorian
What are the main responsibilities of a Trust Officer at Ocorian?

As a Trust Officer at Ocorian, you will manage a portfolio of trusts and corporate structures, ensuring smooth administration for a diverse client base. Key responsibilities include maintaining records, drafting trust minutes, managing banking relationships, and establishing new structures compliant with regulatory requirements. You'll also liaise closely with clients, preparing detailed reports and participating in meetings to understand their unique needs.

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What qualifications do I need to become a Trust Officer at Ocorian?

To qualify for the Trust Officer position at Ocorian, candidates should have a minimum of one year of experience in trust and company administration. It's also advantageous to be partially or fully STEP qualified, possess corporate experience, and have proficiency in MS Word, Excel, and Outlook. Strong written and oral communication skills, along with knowledge of Guernsey's regulatory environment, are also essential for success in this role.

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What is the work environment like for Trust Officers at Ocorian?

Ocorian fosters a supportive and collaborative work environment for Trust Officers. With flexible working hours and hybrid options, you can maintain a work-life balance that fits your needs. Moreover, regular training opportunities are provided through our GROW platform, ensuring that you remain at the forefront of industry developments and compliance requirements, all while being part of a considerate and inclusive team.

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How does Ocorian support the professional growth of Trust Officers?

At Ocorian, we are committed to your professional growth. Trust Officers benefit from our GROW platform, which offers regular training sessions on industry updates, taxation, and regulatory changes. We also encourage obtaining professional qualifications and provide support for further training, ensuring that our team remains knowledgeable and well-equipped to serve our clients effectively.

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What qualities does Ocorian look for in a Trust Officer?

Ocorian looks for Trust Officers who exhibit strong teamwork abilities, enthusiasm, adaptability, and a keen eye for detail. Effective time management and the ability to remain calm under pressure are crucial. Additionally, exceptional communication skills and a proactive approach to problem-solving are highly valued, as they align with our core values of being client-centric and collaborative.

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Common Interview Questions for Trust Officer
Can you explain your experience with trust and company administration?

When responding to this question, focus on specific tasks and responsibilities you've handled in past roles related to trust and company administration. Highlight your knowledge of compliance practices, record-keeping, and client interactions to demonstrate your familiarity with the role of a Trust Officer.

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How do you manage relationships with high-net-worth clients?

Discuss your strategies for building trust and rapport with high-net-worth clients, such as personalized communication, understanding their unique needs, and being proactive in offering solutions. Provide examples from your past experience where you've successfully maintained client satisfaction.

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What steps do you take to ensure compliance with regulatory requirements?

Explain your approach to compliance, emphasizing your attention to detail and familiarity with regulatory frameworks. Mention any tools or methods you utilize for tracking compliance tasks, conducting due diligence, and staying updated on changes in legislation.

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Describe your experience with preparing trust minutes and corporate resolutions.

Offer a detailed overview of your experience in drafting trust minutes and corporate resolutions. Discuss the importance of accuracy, compliance, and clarity in these documents, and provide examples of challenges you've successfully navigated in their preparation.

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How do you prioritize your workload when managing multiple clients?

Share your strategies for prioritizing tasks, such as assessing client deadlines, urgency, and the complexity of needs. It can be useful to mention how you use tools or processes to manage your time efficiently and ensure that all clients receive timely service.

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What tools or software have you used for trust and company administration?

Describe any relevant software you have experience with, such as Viewpoint or Microsoft Office Suite. Discuss how these tools have enhanced your efficiency and accuracy in tasks related to trust and company administration.

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Can you give an example of a challenging situation you faced in your previous role and how you handled it?

Provide a specific example of a challenge you encountered, detailing how you approached the situation, the steps you took to resolve it, and the positive outcome. This shows your problem-solving abilities and resilience.

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How do you stay informed about changes in the regulatory landscape?

Explain your methods for staying updated on regulatory changes, such as attending industry seminars, participating in online forums, or regularly reading relevant publications. Highlight how this knowledge directly benefits your work as a Trust Officer.

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What strategies do you employ to ensure excellent client communication?

Discuss your communication approach, including how you tailor your style to meet different clients' needs, the importance of active listening, and how you keep clients informed throughout the trust administration process.

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Why do you want to work at Ocorian as a Trust Officer?

Reflect on what attracted you to the Ocorian Trust Officer position. Emphasize their values, commitment to client service, and your belief that your skills align well with their mission. Share any personal insight that connects to the company's culture and opportunities.

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Ocorian provides financial services specializing in fund services, corporate services, private clients, real estate, and alternative investment. The company was established in 1971.

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Full-time, hybrid
DATE POSTED
March 20, 2025

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