As a Traffic Clerk at Lineage, your primary responsibilities include compiling and maintaining records of shipments, planning and directing drivers’ assignments, and serving as the main point of contact for delivery drivers. You will also be tasked with checking drivers in, assigning doors, and validating the accuracy of shipping documents, all while ensuring efficient communication with warehouse and transportation teams.

To become a Traffic Clerk at Lineage, you'll need excellent verbal and written communication skills, computer proficiency, and the ability to handle basic math tasks. Physical requirements may include lifting up to 20 lbs and adapting to varying temperatures. A flexible schedule, including weekends, is often a must, so be ready for that!

Working the 3rd Shift at Lineage offers unique opportunities to develop skills and gain experience in logistics. This role can lead to greater responsibilities and promotions. You'll also benefit from a supportive work environment that focuses on employee engagement and development, making your career progression exciting and rewarding.

Lineage provides comprehensive training for new Traffic Clerks to ensure you're well-equipped for your responsibilities. You’ll learn about our logistics processes, warehouse management systems, and best practices for engaging with drivers and ensuring smooth operations. Our goal is to set you up for success in your role and future career.

As a Traffic Clerk at Lineage, you can expect a variety of benefits that enhance your work-life balance. This includes medical, dental, life insurance, a 401k retirement plan, paid time off, and eligibility for annual bonuses. We also celebrate a minimum of 7 holidays throughout the year, ensuring you have time to relax and recharge.

To manage multiple drivers' schedules effectively, I prioritize clear communication, use scheduling tools for real-time updates, and stay organized to handle any changes quickly. Understanding drivers' needs and being proactive helps ensure smooth operations.

I have hands-on experience using warehouse management systems to track inventory, manage shipments, and validate data accuracy. Being familiar with such systems helps streamline processes and improve efficiency in shipping and receiving operations.

Ensuring accuracy in shipping and receiving documentation involves meticulous verification of records, cross-referencing data with physical counts, and effective communication with team members. This attention to detail is critical to prevent mistakes and maintain operational integrity.

In the case of a no-show, I would first verify the situation by checking our communication logs. Then, I would promptly notify the necessary teams, engage with other drivers if rescheduling is needed, and communicate with stakeholders to manage expectations effectively.

Handling stress during busy shifts requires staying organized, prioritizing tasks, and maintaining a calm demeanor. I break down tasks into manageable steps, pace myself, and ensure open communication with team members to avoid feeling overwhelmed.

I am enthusiastic about the opportunity to work as a Traffic Clerk for Lineage because I admire the company's commitment to employee development and fostering a collaborative environment. I believe this role aligns perfectly with my organizational skills and passion for logistics.

My approach to customer service incorporates active listening, empathy, and prompt resolution of issues. I strive to build positive relationships with drivers to facilitate smooth interactions, ensuring they feel valued and respected during every encounter.

In a fast-paced logistics environment, I prioritize tasks based on urgency and impact. I assess deadlines, align with team goals, and remain flexible to adapt as new challenges arise, ensuring that operations run smoothly and efficiently.

I have experience handling cash transactions in previous roles, including counting and logging cash received. My understanding of logistics principles enables me to integrate cash handling into the overall shipping and receiving operations effectively.

Engaging with a driver to reschedule an appointment involves clear communication and empathy. I would explain the situation, listen to their concerns, and offer alternative options that cater to their schedule while ensuring operational needs are met.