Sr. Clinical Applications Tech
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Job Title:
Sr. Clinical Applications TechDepartment:
Health System Shared Services | Desk Top SupportJob Description
Responsible for providing centralized clinical support via phone, ServiceNow tickets, email and in-basket messages for IHIS related applications. Primary collaborator with application teams. Assist in managing overarching support issues. Collaborating with technical and application development teams to resolve 2nd and 3rd level support items.
Minimum Qualifications
Degree in Computer Science or related field, healthcare, Nursing, Pharmacy or Allied Health and/or 2 years Help Desk experience, or equivalent combination of education and experience.
Additional Information:
Our Comprehensive Employee Benefits Include:
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!
Location:
Ackerman Rd, 670 (2433)Position Type:
RegularScheduled Hours:
40Shift:
First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
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Are you excited about technology and healthcare? Join us at The Ohio State University as a Sr. Clinical Applications Tech on our Medical Center Campus! In this pivotal role, you’ll be the backbone of our clinical support operations, ensuring that our IHIS-related applications run smoothly. You'll provide centralized assistance through various channels like phone, ServiceNow tickets, email, and in-basket messages. As a key collaborator with application teams, you will tackle and manage overarching support issues. Your collaboration will extend to technical and application development teams, where you'll help resolve 2nd and 3rd level support challenges. To thrive in this position, you should bring a degree in Computer Science or a related field, or have healthcare experience such as Nursing or Pharmacy. A minimum of two years of Help Desk experience or an equivalent combination of education and experience is required. We believe in taking care of our team, which is why our comprehensive employee benefits package includes generous retirement plan options, affordable health insurance starting day one, and paid vacation and sick leave. Join us where your expertise will help enhance patient care and the overall experience at one of the nation’s leading medical centers!
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