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Director of AI/ML

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.

Job Description:

We are seeking an experienced and dynamic hands-on Director of Artificial Intelligence/Machine Learning (AI/ML) to lead our AI/ML initiatives in the rapidly evolving payments and fintech sector. The successful candidate will be responsible for driving the strategic direction, development, and implementation of AI/ML solutions to optimize payment processing, enhance customer experience, and drive innovation in financial services.

Key Responsibilities:

Strategic Leadership:

  • Develop and implement a comprehensive AI/ML strategy aligned with the company's business goals.

  • Lead the AI/ML team to create advanced models and algorithms for smart assistants, fraud risk management, predictive analytics, and other AI-driven solutions.

  • Collaborate with cross-functional teams to integrate AI/ML initiatives into various business processes.

  • Team Management and Development:

  • Build, mentor, and lead a high-performing team of AI/ML experts

  • Foster a culture of innovation, continuous learning, and data-driven decision-making.

  • AI/ML Innovation:

  • Lead the development of AI/ML models to enhance payment processing systems, fraud detection, risk management, and personalized customer experiences.

  • Stay abreast of emerging trends and technologies in AI and machine learning, and assess their applicability to business needs

Data Science and Analytics:

  • Oversee the design and development of scalable data processing and analytics platforms.

  • Implement best practices for data mining, analysis, and modeling to uncover insights that drive business value.

  • Ensure data quality and integrity in all data science projects.

Stakeholder Engagement:

  • Work closely with executive management to define key performance indicators and deliver insights that inform strategic decisions.

  • Communicate complex data science concepts and findings to non-technical stakeholders.

Regulatory Compliance and Ethics:

  • Ensure all data science and AI activities comply with regulatory standards and ethical guidelines, particularly in data privacy and security.

Qualifications:

Education:

  • Master’s or PhD in Data Science, Computer Science, Statistics, Mathematics, or a related field.

Experience:

  • Minimum of 12+ years of hands-on experience in AI/ML field, with at least 5 years in a leadership role

  • Proven track record of developing and implementing successful AI/ML models.

Technical Skills:

  • Expertise in Deep Learning, Transformers, Generative AI, and Prompt Engineering

  • Proficiency in LLM finetuning, LangChain and Agentics frameworks

  • Proficiency in Python, SQL, Tensorflow, and PyTorch and cloud computing environment(s)

  • Experience with various databases, including vector databases and Snowflake

  • Expertise in data mining, predictive modeling, machine learning, and AI.

  • Experience with big data technologies and advanced analytics tools.

Leadership Skills:

  • Strong leadership and team-building capabilities.

  • Excellent communication and interpersonal skills.

  • Ability to think strategically and translate insights into actionable business plans.

  • Strong analytical, problem-solving, and communication skills

Preferred Skills:

  • Experience in the fintech or payments industry.

  • Knowledge of payment systems, digital wallets, and financial regulations.

  • Familiarity with agile project management methodologies.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of AI/ML , Ouro

Welcome to Ouro, where we empower consumers through innovative financial solutions! We are currently on the lookout for a hands-on Director of AI/ML to join our dynamic team in Noida. This is an exciting opportunity for someone with a passion for artificial intelligence and machine learning in the fintech sector. In this role, you will be at the forefront of crafting and implementing strategic AI/ML initiatives that not only optimize payment processing but also enhance our customer experience significantly. You will lead a talented AI/ML team, working on advanced algorithms for smart assistants and fraud risk management. At Ouro, you will be collaborating with various teams to integrate cutting-edge AI/ML solutions into our processes. We value continuous learning and innovation, so you will also foster an environment that champions these ideals within your team. Your expertise in deep learning, generative AI, and advanced analytics tools will be crucial as you oversee the development of scalable data processing platforms. You will also ensure compliance with all regulatory and ethical standards. If you are a visionary leader with a knack for translating data insights into actionable plans while navigating the rapidly evolving world of fintech, we would love to have you aboard! Join us at Ouro, where you’ll directly impact the financial empowerment of millions worldwide.

Frequently Asked Questions (FAQs) for Director of AI/ML Role at Ouro
What are the responsibilities of the Director of AI/ML at Ouro?

As the Director of AI/ML at Ouro, you will lead the development and execution of AI/ML strategies that align with the company's objectives. Your role involves overseeing a team that creates advanced models for applications like fraud detection and predictive analytics, while also collaborating with cross-functional teams to integrate these initiatives throughout the business.

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What qualifications are necessary for the Director of AI/ML position at Ouro?

To be considered for the Director of AI/ML position at Ouro, you should have a Master's or PhD in Data Science, Computer Science, Statistics, or a related field, with over 12 years of hands-on experience in AI/ML. It is essential to have at least 5 years in a leadership role and expertise in technologies such as Deep Learning, TensorFlow, and machine learning.

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How does Ouro support professional development for the Director of AI/ML role?

At Ouro, we prioritize continuous learning and professional development. As the Director of AI/ML, you will have the opportunity to mentor your team, stay updated with emerging trends in AI, and attend relevant training programs to help you and your team grow both professionally and personally.

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What is the work culture like for the Director of AI/ML at Ouro?

Ouro’s work culture emphasizes innovation, collaboration, and integrity. As the Director of AI/ML, you will foster a team environment that encourages creativity and data-driven decision-making while working closely with executives to implement AI solutions that enhance our product offerings.

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What technologies will the Director of AI/ML at Ouro work with?

The Director of AI/ML at Ouro will work with an array of technologies, including Python, SQL, deep learning frameworks like TensorFlow and PyTorch, and big data technologies. You will also handle various databases, including vector databases and Snowflake, as you drive AI/ML development projects.

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Common Interview Questions for Director of AI/ML
Can you explain your experience with AI/ML models in the Fintech sector?

When addressing this question, highlight specific projects where you developed or implemented AI/ML models for payment processing or fraud detection. Discuss the technologies used, the challenges faced, and the impact these models had on business outcomes.

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What strategies do you use to lead an AI/ML team effectively?

It's essential to show that you value collaboration and innovation. Discuss your approach to mentoring team members, fostering a culture of continuous learning, and how you integrate feedback into your leadership style.

Join Rise to see the full answer
How do you ensure your AI/ML initiatives meet regulatory compliance?

Here, explain your understanding of data privacy regulations and ethical AI practices. Highlight how you would incorporate these considerations into your AI/ML project lifecycle, ensuring compliance at every stage.

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What methods do you use to communicate complex technical concepts to non-technical stakeholders?

Focus on your ability to simplify jargon into relatable terms, using visuals or analogies. Give an example of a time when this skill helped in achieving stakeholder buy-in for a project.

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Can you discuss a challenging AI/ML project you have led?

Provide a detailed account of a specific project, outlining the objectives, challenges faced, how you overcame them, and the end results. Highlight any lessons learned and how they shaped your approach to future projects.

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How do you stay updated on emerging trends in AI/ML?

Mention your commitment to lifelong learning by discussing your routine, such as reading research papers, attending conferences, or participating in webinars. Highlight any communities or networks you engage with to stay informed.

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How do you measure the success of your AI/ML initiatives?

Discuss your approach to defining Key Performance Indicators (KPIs) that align with business goals, monitoring these metrics closely, and using insights derived to optimize future AI/ML projects.

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Describe your experience with data processing and analytics platforms.

Share details about the platforms you have worked with, your role in their design and development, and how they facilitated data-driven decisions within your organization.

Join Rise to see the full answer
How do you ensure data quality in your AI/ML projects?

Talk about your methodologies for data validation and cleaning. Highlight how you would implement best practices to maintain data integrity throughout the project lifecycle.

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What is your experience with team management and project leadership?

Discuss your philosophy on team management, including how you build trust and respect within your team. Provide examples of past experiences where your leadership drove project success.

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Netspend & Rêv come together to be the most innovative & accessible company in financial services, focused on helping consumers around the world manage and get more value for their money.

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Full-time, on-site
DATE POSTED
February 17, 2025

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